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August 2024 by Gwendolyn Marcus
Workers were nice. Prices ridiculous. Whatever you think your bill is, be prepared to add an additional $100 to it. Monroe needs more up front Billing. I will never go there again and would not recommend to anyone. Just ridiculous
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August 2024 by TheAlexleonard
Scheduled an appointment for when they open but the manager who was scheduled never showed up so I was unable to get work done.
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August 2024 by Jason Miller
Been a customer at this location for the past four years. Never again.
Over 200 for an oil change. Price has doubled since my last oil change.
Advice to management, let people know before hand how much they are going to be charged so they can see make a decision not after all the work has been completed.
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August 2024 by Victoria Fahrenhold
Took me quickly and did a great job. Staff is very pleasant.
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August 2024 by Sontia Burton
Always takes good Care of me and my family.
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August 2024 by threeXoneminusone
Please read and reconsider before doing business with these people.
Your money and more importantly your physical safety would be at risk if you decide to. Is the oil change place down the street on lunch break? Wait an hour, or go elsewhere...
I will try and keep this brief; this location does not deserve to be in business.
I recently went to this location for an oil change and was out in about 30-40 minutes. Sticker and oil life changed on the display, I was off on a road trip.
The problem?
THAT IS ALL THEY DID!!
I know it sounds unbelieveable, but not only did they not change my oil, the oil filter was finger-loose (which I am speculating was intentional), causing a significant leak (this is how I noticed there was a problem).
I took the car to another Monro location and they were flabbergasted because they discovered I was completely defrauded and put in danger. The manager at the other location (she was very helpful) informed me my engine could have blown up as a result. She brought up the issue to corporate, so I can only hope a proper investigation will take place, because this was clearly more than incompetence, which would have been bad enough.
I don't know what kind of scheme they were trying to pull exactly, but don't let it happen to you!
Btw, everything I am stating here has been documented not only by myself, but the other Monro location that actually helped me sort this out.
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August 2024 by Taylor Seibert
Monro as a company is a disgrace. They gave two techs covering from Ohio. Don't even know the state laws. Can't use the computer system. Pressure me to pay cash. Gave me a hand written bill of sale the likes of an elementary school journal. The boys cared about what they were doing... But absolutely cannot be permitted to run a shop alone, yet that is what Monro corporate did. Shut it down
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August 2024 by Rissa René
Everyone was nice and service was quick and efficient
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July 2024 by Julie Miller
Excellent customer service and professional service. Reasonable prices and I love that walk ins are welcomed and seen quickly
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June 2024 by Ldavid Colabine
got me right in and did fantastic work with very little wait. always the best!
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June 2024 by Miriam Syed
West view guys were super friendly and got me in ASAP however I just had my brakes done in the last 2 months and they have been making an awful noise. Took my car to my friend’s uncle’s shop and when they took it apart he said it looks like they used bad material. For how much I paid, not impressed in the slightest.
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June 2024 by Jeane Gieraltowski
I was told the job should take an hour and it did. The personnel were very pleasant. I have no complaints
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May 2024 by barb mcgrady
The staff and store manager are very friendly and helpful!
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March 2024 by Anthony Bartos
GREAT SERVICE
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March 2024 by LaSheri Walls
Excellent service each and every timeL..Walls
