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April 2024 by Jesse Croyle
Deven. This dude changed the fact game stop is lacking something. His brilliant customer service is what can save that company. Clone more Devens. Ill never shop at another game stop.
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April 2024 by Dave Jedlicka
Call ahead before ordering. The store will list items as available on the website and then will cancel your order. Target, Bestbuy, and the Exchange are only a few feet from this location. Check those stores first.
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March 2024 by Ryan Gabbard
This is the only GameStop I will shop at, thanks largely in part to the manager Deven. He is knowledgeable, friendly and extremely helpful with recommendations. Pay no mind to the bad reviews for this store, if you read them you'll see they don't seem to understand how basic store policy works. The store is always clean and well organized, I have made great trades and purchases for years here, and wouldn't want to go anywhere else.
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February 2024 by Zachary Schwirian
Came in with several question about ps5 controllers trace was amazing answered all my questions and took time with me. Highly impressed this will be the only game stop I go too for now on. Highly recommended
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January 2024 by Patricia Andros
Excellent sales person
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January 2024 by Matthew Boselovic
Leave the store with an employee in charge who can't even complete simple product exchanges. No wonder the company is on the brink of bankruptcy.
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January 2024 by Mike Schultz
I went into this store, in the north Hills of Pittsburgh today with my 7 year old son, and I was attempting to return a PS five controller. I did not know that the policy was no returns if the box was open. The store I purchased this controller from sold used or opened box controllers for $15 less. So I was at least assuming I could do that.I simply said to the manager, Devon, this policy is not fair, you are the only business around that will not take a return on a new item if the box is open. And I also said it doesn’t make me want to spend any money here because of that policy.As I walked away, the manager, Devon said to me,” Then, take your money elsewhere, we don’t want your business”So I turned around to get his name, and he wrote everything down for me, and said to me, I was the one being rude, I started it. In that moment, I felt like I was speaking to a really immature person.Needless to say, my next $500 game control purchase will not come from GameStop. I would recommend anyone reading this to shop elsewhere.
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January 2024 by Goomba
Let me just start by saying the guy with the long hair (Devin) was amazing. He was great. I brought in a system for trade in and i was in n out super fast. Talked me thru everything he was doing n y he was doing it. Super friendly n polite. I'd recommend any1 to come n here n deal with this guy. Thanks again
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December 2023 by Andre Muldrow
So I went to this store to trade an item in. Was greeted by this strange guy with long hair and an attitude. I’m like hi I’m looking to trade this item in and he was like oh what are you buying. At this moment I realized he wasn’t to smart then he started cursing because he lost has scanner. Proceeded to check my items like a tsa agent checking for a bomb. Then he took my great condition controller and checked it like a monkey would. This guy was so annoying and rude in professional and really needs to get out of customer service. Tried to offer me 30 bucks lol I left. Will never shop there again. The kid with the purple jacket was cool tho.
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December 2023 by Chon Pryor (Cpx3)
I feel so Disrespected by the people at this location.I showed up for a hiring event with a resume, The manager on duty said I'd be great for a management position.Then no word.I stop back in with another resume for the second manager same story I'll talk to my district manager and get back to you.Nothing.I come back the first manager tells me to give him a call Monday I should be starting middle of next week.Then nothing.I've been in management, hiring positions and never would I treat somebody like that .I can accept a simple no, but to be left in the dark, while they have a now hiring sign on the door is extremely Disrespectful.
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November 2023 by Andrea Miller
Small and overpriced but that's just GameStop..
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November 2023 by A C
Deven's the man. 10/10 in all categories (and to name a few) customer service, knowledge, friendliness, salesmanship.Definitely making that my go to
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November 2023 by Teivan Bowman
Always helpful, even the people who pick up calls to answer questions are helpful. They aren't always well staffed but the staff they have get me what I need in a quick and efficient manner.
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October 2023 by Teivan Lei Bowman
Always helpful, even the people who pick up calls to answer questions are helpful. They aren't always well staffed but the staff they have get me what I need in a quick and efficient manner.
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June 2023 by Chachi Stanczy
It's a game stop