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February 2024 by Blueslimevlogs
So I have a brain tumor and it’s non-cancerous. I hate goin to this dr. Office for one the M.A there GHETTO as hell even the doctor have the im here for a paycheck only attitude. But fast forward I call there trying to get my doctor to refill my kepper (seizure medication). The lady who took my call was sooo nice. But when this girl, lady Shamika called my phone, it went nasty. For one she calls my phone back hello Ms. Foster I responded yes do you know you haven’t been seen in here for a year with a nasty attitude in her voice so I said okay and you want medication for here? For one it’s a life or death situation, I have an appointment in march. For 2 they can make and emergency prescription for that medication. And as a doctor you can look at my chart and seen I been taking it for a while so why just stop… if the devil was to ask me should he come to this doctor office I would say NO! The WORST EVER nd Shamika needs a new job she’s not professional WHAT SOOOO EVER
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January 2024 by Maxwell Sartor
I’ve been trying to reach someone to schedule the next part of my top surgery appointment. I got the consultation done and gave them my approval letter for surgery. At this point, I just want a surgery date… Got forwarded to 3 different people and they all said to call Angie. Called Angie and she forwarded me to someone that did not answer. The team all have good people, but it’s the scheduling that gets stressfulThis place is my only hope for top surgery… other places are full or don’t take people with my BMI. The place at temple don’t do consultations until July.
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December 2023 by Edward Rodriguez
Colon and rectal surgeon is rude ignorant and unwilling to help and even negotiate any alternative treatments if you don’t want the surgery or another surgery he does not care to help you. And the primary care physician says they can’t help either they just want to refere you out to surgery and let it be someone else’s problem and issue. It’s sad how bad health care has gotten over the years
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November 2023 by Saket Sharma
Pathetic Practice, especially the Gynic divison. Scheduled appointments for my wife were cancelled quoting issues with Insurance. Customer facing employees especially in hospitals should have empathy towards patients. Not at all recommended.
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October 2023 by Stu
They NEVER pick up the phone and they NEVER respond to messages left, regardless of urgency. You would be better off hiking up into the mountains looking for a shaman for healing than going here....And parking will definitely be better. Einstein and Jefferson health fit the city like a glove....In 10 years, Philly and it's HORRENDOUS healthcare system will be inline with Detroit.Go outside the city or go to Penn Healthcare affiliated doctors....they actually return calls And answer messages left.-1000 stars
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September 2023 by Bill Kernan
They now are funneling patients for 3 doctors through one doctor. The ridiculousness makes appointments 3 months out.
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August 2023 by Stephanie Pikunas
This place is awful. Avoid it if you can! I have been a patient of a Dr Keval Patel for a little over 1 year at this location. I've seen him once for about 15 mins in May 2022- during this visit, he completely ignored me as I was presenting some symptoms that I had been dealing with for a while that were quickly worsening. He sent me for "tests" which basically only was a routine blood test & A1C... NOTHING ELSE! NEVER HEARD BACK FROM THEM! Another year passes, symptoms are getting even more worse- I make an appointment in May... finally get to my appointment today July 25th 2023 and I am told that my appointment was canceled once I arrived 20 minutes later! The lady at the front desk told me that they book appointments every 20 mins?! So that explains why Dr ignores you- they are rushing you out the door! For a place whose sole purpose is to care for ppl who are ill or injured they sure lacked any compassion or empathy. The front desk lady tells me next available is end of September! I don't understand how such an awful place is supposedly so busy... I might add, the claim that they have appointments every 20 minutes makes no sense when the waiting room is 100% empty- not a soul was in this office. I saw Dr Patel, realized that I was his "canceled" appointment, looked at me then ran out of sight to the back ? He KNOWS that they could have seen me but chose to ignore me- again. Don't go here. If you're reading this and you think that this is appropriate treatment, then you should maybe consider looking for a new Dr. I assure you, patients should not ever be treated in this way.
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May 2023 by Melissa B.
The check in was swift and easy. The woman who checked us in was pleasant. Now onto the woman who came to get my daughter for the actual xray. She was rude and downright just nasty. I would really like to know where our results are as well. It's been weeks.
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May 2023 by Poggers Vil
If you want fast quick and easy care go somewhere else. The staff are rude nasty and ive had problems getting my medicine refilled because no one answers the phone. The last time i needed my medicine refilled i had to take off work to make an appointment. The doctor said i should have called because i need my medicine when the receptionist said i can not get my medicine without an appointment. I was off my meds for over 3 weeks!!! Dont bother calling about a refill they wont call you back.
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May 2023 by Ash Babiie
This place is horrible! They don’t comply with 15grace on rainy days after I called and communicated. I needed to see a doctor and they kept trying to give me teledoc apt. For weeks! I knew something was wrong with my health that I had to forcefully go to urgent care numerous times and even a ER visit. Finally I found out my health issue without their help. I really could have died but I’m here making sure my complaint goes through.
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April 2023 by Kristi Burleigh
Great spot for finding doctors close by. I've used them for my daughter and myself. Imagining on site, usually no appointment needed.
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April 2023 by Arifa Laskar
I've called 4 times and not a single person picked up the phone neither called back. How is someone supposed to make an appointment ?! Useless medical staffs and center ! DO BETTER !!!
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February 2023 by helenea helenea
I want to give 0 to this place. I had an appointment with a therapist (suit 301 Family medecine). One day before my appointment, I had received several calls from the reception and in a rude manner, under various pretexts, THEY tried to close my appointment. I said that I had already taken leave from work and could not come another day. Came at the appointed time, and saw the closed door. Very unprofessional.
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January 2023 by Cindy Blanchard
Parking is really bad if you are handicap. Especially if your company sends you in a bus for handicap. Had to park again down by dunkin donuts in the rain pushing a wheel chair through the parking lot. Other then that staff at hospital just fine.
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January 2023 by Dewan Rahman
DO NOT COME HERE!!!!!THEY ARE THIEVES!!!!! My mother came in for therapy today and it was her last day. While she was doing therapy, someone from the staff took money out of her purse.
