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March 2024 by JENNIFER Moore
April was very helpful.
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February 2024 by Edward
Tyler was the best!
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February 2024 by Jordan Alena
5 stars for Tyler. Great guy. Patient and kind. Has answered questions quickly. Will definitely come back to him if we need anything else. ? very knowledgeable man. 10/10 Recommend Tyler
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February 2024 by Marie Thompson
Tyler was a very good help to an old lady today. Thank you
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February 2024 by Carol Hoke
My husband and I have been frequenting the TCC Verizon store in Palmyra for years. The customer service is phenomenal. Thank you Tyler, Wilson, and Kyle for your assistance. We are up and running again with new Galaxy phones.
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February 2024 by Nancy Gamber
Very helpfulFix my phone in a few minutesThanks fit your help
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February 2024 by Ed Valentine
Kyle was awesome
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February 2024 by Greg Baiocchi
Two long stories short. They charged us $30 to set up our new phones but never informed us we would be charged. I could have done it myself for $0. I assumed it was a courtesy service. Second, the salesperson told us our new phones are eligible for a free upgrade but Verizon could not verify this. That was in September, 2023. After numerous calls I was finally informed today that we in fact will get credited by Verizon for free phones. We were getting charged monthly for the phones by Verizon. If you need phone help with Verizon you need to go to a Verizon “ company” store, not a third party provider.
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February 2024 by tace popp
Kyle was great in assisting us upgrading and transferring info to our new phone. Great friendly service!
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December 2023 by Kayla Galey
Quick fast service. Stopped in christmas eve and Tyler was so helpful. He made what I thought be a long process quick and easy
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December 2023 by Lindsay Reddinger
Scott was a GEM to work with! I was so nervous switching to Verizon after 10+ years with AT&T. My bill was cut down significantly every month and my phone transfer was flawless and I lost nothing! Have a brand new iPhone and the deals they have for new customers are great! Highly recommend him!! Thank you soo much Scott!!
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December 2023 by Debra Neubauer
Kyle was great , set up my phone and watch in a flash. Very knowledgeable explaining how everything worked. Would recommend him to any looking for a new phone.
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November 2023 by Holly Dietz
I appreciated Wilson’s courtesy, communication skills and problem solving several frustrating changes. He knowledgeable about the products and pricing and benefits available. I have had AT&T for a long time and never received such courtesy and time taken. I am so pleased that his at the store bear me. I highly recommend him and this office
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November 2023 by maria crowther
Tyler was awesome! He explained everything in a way that I could understand. I already love my new new Pixel 8 Pro and can't wait to take great pictures with it.
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November 2023 by Brittney
So originally when I came to the Palmyra store, I had an amazing sales representative willing to help me out, and how I wish he would have been available when I had to come back (I had an issue about not being an authorized user on a family plan). Anyways, I came back the following day and sadly I had a sales rep who seemed bothered by having to assist me. He simply placed an order for my phone and that was that. He never asked to verify the address I wanted my order shipped to (which I needed to be shipped to a different one than the billing), he simply said the orders been placed. And literally that was it. I wasn’t able to ask for an address change because he simply went about the order and I was unaware of the process. If I could have the original rep I worked with I would go back to this store anytime; if I would have to work with the rep I had? I wouldn’t ever bother going back in again.