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February 2024 by Jason Short
This Lowe's is not the Lowe's you wanna go to. Ordered a tractor from the over the summer. They called me the day before my delivery and told me they had to give me the floor model and it was scratched, but they would give me a discount. I agreed and it was delivered the next day. So I called to get my discount and talked to numerous people before I finally got a hold of the manager who originally called and he gave me a dollar number for the discount and said he would take care of it. Well after many attempts and numerous phone calls with no answer (caller ID) 5 months later, it never happened. Just smoke blown up the a** for a defective product they wanted to pawn of on someone. So go to any other Lowe's than this one. Shady a** people work here.**UPDATE**And you'll notice I posted this a year ago without any acknowledgement on their part or seeing how they could fix the problem. So you know I'm not lying.
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February 2024 by Jerry Verdi
The web page stock and store stock DO NOT MARCH UP!!!! Many times I've went in there ty pick up a product to only find they don't have it. After sho my phonev each time it reset and they told me my phone was not up to date. The last time i had video and witnesses and we searched out side of the store. And by chance it was wrong again. The manager had no answer this time and walked away. This is not the only Lowe's i had this happen to. I say this because i drove 50 miles to cranberry to pick up and i even called and was not there. Same with hermitage pac to
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February 2024 by Danny howe
This stores management team has got to be the most incompetent group ever assembled! 8am and your team shuts down 3 aisles with lumber and drywall. Now you’ve got 15 contractors standing around waiting! And no you weren’t restocking! Praying for Home Depot to come to the area!
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December 2023 by Bobbi Reese
Lowe’s is a great Home Improvement Store! It has everything imaginable for your home needs
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December 2023 by Anthony Aguilera
We were able to get everything that we needed and get out real fast I'd recommend Lowe's to anybody
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November 2023 by Charles Beckman
When you call them, you cannot get in contact with anybody in the New Castle phone number. So It is impossible to get in contact with anybody in the New Castle department.
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October 2023 by Amanda Lewis
This is a good Lowes. But they gave us the wrong treated lumber then what we asked for.
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October 2023 by John Blazer
My wife can't live without lowes for all her home improvements. Prices are comparable and their products are dependable.
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September 2023 by Erica Ruffaner
Typical inventory for lowes. Only 3 stars because the majority of employees are not willing to help customers and areas are messy & not labeled properly. When paged for a certain department, help will be at least 10 minutes (if anyone actually shows up). The no contact pick up is poorly run as well & orders have been lost or delayed for unknown time. Customer service center has long lines and always a bunch of items laying around that the customer must navigate through to get to desk & leave desk area.
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September 2023 by merlin1534
Lowes is a good place to shop. The bad thing about Lowes is that they are understaffed. It's not the employees' fault. Waited about 45 minutes to just talk to someone about their washers and dryers.
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September 2023 by Mary Tackett
This location is very short staffed. The store itself is nice but I couldn't find anyone to get help or answer my questions.
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September 2023 by Ron Peak
I work there and if you need anything in the plumbing department or anything amiss or stop by and see me I'll do the best I can to help you out
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August 2023 by Toni Reynolds
5 guys standing by the light bulbs. Not one of those employees came back to assist me, when called by loud speaker. Lowe's, you lost a 100.00 sale yesterday.
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August 2023 by kenny mason
This is a very decent lowes. It's clean and well organized. They have a good outdoor section for plants and flowers. The wood section has a great selection.
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July 2023 by Gary G
Had about $300 worth of tools picked out and just needed a little help. No one answered a page and another worker walking by said he would be back....nope.Walked out with $1.37 in screws instead. Off to Harbor Freight across the street.
