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January 2024 by Vanessa Medfisch
Do not rent off of enterprise because they will scam you out of your money and will report it stolen and tell you that you have to walk home in 13 degree weather
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January 2024 by Vaughn Shaw
Great place to rent a car from I had some complications and the manager helped a lot.
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November 2023 by Tony Masone
Great experience renting from the Neshannock Enterprise location. Initially they didn't have the specific vehicle I needed, but the Branch Rental Manager (Colin Stewart) went above and beyond to get me the right vehicle. That kind of customer service is almost non-existent these days, so it was refreshing. Thanks again!
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September 2023 by Kristine D
Friendly people just wasn't thrilled to get a rental car for 20 days that was a 2023 and scratched up.
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August 2023 by Jerzelle Cherno
Great customer service. I always rent here.
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May 2023 by Scott Barth
Christiana Hoschar was pleasure to work with! I rented a vehicle over the weekend for a business trip and she did a phenomenal job ! It was very smooth transaction and Christiana was very professional. ??
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April 2023 by Kara Rubaker
My daughter collided with a raccoon necessitating a big front end fix. These guys at Enterprise New Castle set us up with a great rental while our car was in the garage. Awesome service from Dillon Bickerton is worth mentioning- he was personable, professional, and diligent in getting our needs met with just the right car. Thank you, Dillon and all!
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April 2023 by Marie Rush
To many stipulations. As long as your license is good and you have money that should be ok .
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March 2023 by Carri Donatelli
This is a great place to rent a car. Everyone is friendly and helpful. It is the only place I would rent from.
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January 2023 by Veronica Shaffer
Worst experience imaginable! My car was getting fixed and I was sent to enterprise to get a rental. The rental car would not start on a Sunday night after my third 12+ hour shift in a row. My husband had to drive 40 minutes one way to pick me up. For two days we called and fought to get a replacement. Dillon and the manager gave us the run around. They would not call back and update us. We had to keep calling an insisting on getting information. Thank God, my car is fixed. I never got a replacement, even though they were getting paid for it! Despicable people who don’t care about customer service or doing the right thing!!Update 12/22: I went back to work and found the rental car that stranded me there for was still parked on the parking lot. So enterprise did not try to tow and back and lied to me for days and refused to give me a new rental! I called to make the agent aware that the car was still located at my work after he told me it was towed to Pittsburgh. He was rude and ushered me off the phone saying he didn’t need anything from me. If this was my company I would seriously investigate this locations staff, customer service practices, and over all business ethics!Here is a picture of the car 4 days later still parked in the hospital parking lot.
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January 2023 by mark kotch
I had a car getting dropped off for collision repair. My insurance setup a rental car here. Yes 3 months ago. I then called 2 days ago to confirm a rental for my car drop off this morning. They confirmed my rental. Today go to drop my car off for repairs. Call enterprise and they have no car or current reservation for me. Collision place said they always have problems here. Luckily Hertz down the road was able to accommodate the lack of proficiency here. Book elsewhere
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November 2022 by Terry Wills
Staff is always nice but they rarely seem to have a car when you need one.
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October 2022 by Mimzy Moore
Rented a small SUV style vehicle. A Nissan. The car was clean and odor free. The employees were very professional and nice. Easy to talk to, easy to understand. All around a pleasant experience. We will continue to rent from them in the future.
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September 2022 by Colleen Johnston
I had a great experience with this Enterprise location. They kept in contact with me for the reservation and drop off time. They were polite and friendly staff. When I did have an issue with the vehicle, they listened to me and they were quick to help. They corrected the issue with no cost to me. My deposit was returned in timely fashion. I would definitely recommend them. They are punctual, honest, courteous and professional.
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September 2022 by Shannon Moore
Rented a small SUV style vehicle. A Nissan. The car was clean and odor free. The employees were very professional and nice. Easy to talk to, easy to understand. All around a pleasant experience. We will continue to rent from them in the future.
