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February 2024 by Aj Brunswick
I want PATTI from AAA In new castle pa to read this: IF YOU DONT LIKE YOUR JOB FIND A NEW ONE. Your customer service skills are absolutely disappointing and your attitude is disgusting.
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December 2023 by Michael Wunderlich
Rude customer service. Not friendly or helpful in any way. Went in for title transfer of a classic vehicle and they demanded that the vehicle be present even though on their website it says you can register classic or antique vehicles with photos. Was treated like a criminal.
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April 2023 by Rachel Ortasic
The prices are great, the employees are friendly, polite, and extremely helpful. They also have a premium for member where u can get up to 100 miles of free towing to the closest aaa or tow place, help with getting locked outside ur vehicle, dead battery etc. As well as getting to add a 2nd member FREE.
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March 2023 by Rachel Dotts
The prices are great, the employees are friendly, polite, and extremely helpful. They also have a premium for member where u can get up to 100 miles of free towing to the closest aaa or tow place, help with getting locked outside ur vehicle, dead battery etc. As well as getting to add a 2nd member FREE.
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November 2022 by Hank Ritter
I’m not sure about the road side assistants and all that I never used it but the insurance is pretty affordable not bad
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November 2022 by Charles Blakely
I had to call about a title issue. The person I spoke to was very rude and very unhelpful.
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September 2022 by Lewis Laughlin
Bypass this AAA go to other notary services or AAA in Hermitage pa or Butler pa. The New Castle AAA is poorly managed you try to ask questions and they won't let you get a word in they know it all...Treating there customers poorly shame on them.
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September 2022 by James Cambio
there is an entrance door on each side of the building. you use the most obvious door but there's a sign instructing you to go to a different door. when you get to that door it's the same thing. and so forth and so on. they make you feel stupid and it's inefficient. once you make them aware of this they make you wait in the lobby excessively and then talk down to you when it's finally your turn.
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February 2022 by Louise Pallerino
Everytime l called them I got good service.
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January 2022 by John Brown
Wow, AAA has the most knowledgeable crew I have ever met. The service has always been Great! I explain what I would like to do and they had me in and out of there both times, less then 6 minutes.
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December 2021 by Leisa Cupac
Very friendly and helpful with trying to get my title transferred from California to Pennsylvania.
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November 2021 by Pat Mischel
When I was there they provided excellent service.
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October 2021 by Sheila, Karha & Sammy
This place is a little on the exspensive side especially if your not a member. But are great when you need a document in a hurry.
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September 2021 by bucky j
They never answer their phone. I needed a title transfer done and went there and they said they could not do it without the car there because the car was originally titled in another state . I had to use an independent which cost a bunch more. There is a benefit to having their service and I have my insurance with them but they had weird quirky rules that end up screwing you in the end.
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September 2021 by Conner Bathke
Super helpful as always! Super nice people!
