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June 2024 by Sara W
I wanted a custom made 18k diamond band with different size diamonds in it and Michael was so great to work with walking me through the steps one by one. The ring came out beautiful and couldn’t be more happy I went to him!
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May 2024 by krish dusia
Gave my ring to Mike to put a diamond and he did an absolutely fabulous job he even clean my ring and made it look new.Really appreciate his work. HIGHLY RECOMMENDED!!
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January 2024 by Kate McAllister
The clasp on my favorite necklace broke and Michael was so helpful. He was getting ready to close for the day and still opened his doors to accommodated me and my repair needs. Excellent customer service. I'll definitely be back to support local again.
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October 2022 by Lisa B.
I absolutely love Lee and his wife Gloria. He has made me rings and a necklace. He is my go-to jeweler for fixing my rings!!!
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August 2022 by Sandi McLaughlin
The owner was such a gentleman. He treated us like we were buying the Hope diamond and not just a gold chain necklace. I would recommend them to anyone who treasures good old fashioned customer service. It's a rare quality anymore.
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March 2022 by Zach Askin
I needed my new watch adjusted and found Town Center Jewelers on google. Lee was kind, honest, fast and very reasonable with his fee. I highly recommend them.
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January 2022 by Carolyn Custis James
In the middle of the holiday rush, I encountered unexpected kindness as owners Lee and Gloria dropped everything to help me with a minor adjustment on necklaces for my two granddaughters that 4 other jewelers refused to handle. It was a heartening experience; the work done quickly and I was able to get my gifts in the mail and delivered in time for Christmas. I couldn't be more grateful! Thank you so much!
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December 2021 by grace rollins
I needed a watch battery replacement. The fellow provided rapid service, the price was reasonable and the treatment I received was exceedingly polite. He also kindly guaranteed the battery for one year.
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October 2021 by Anthony Ali
The owner of this shop was so kind to me, I came in to fix my gold necklace. Right when I walked in I was treated like family. While he was washing my chain we went outside and had a nice conversation. Then we came back inside and he showed me how he fixes jewelry with every step. At the end of my visit I was ready to pay, and they wouldn’t accept my payment, I tried to tip him and he wouldn’t take it, I was stunned but this made my entire day. I would 11/10 reccomend getting jewlery fixed here or shopping here! He makes all of the jewlery sold their by himself and is such a nice man! Also he cleaned my diamond earrings without me even asking! Such a great experience I am definitely going back there. My necklace is just like new I love it.
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September 2021 by Taylor Marovelli
My mom and I were sitting in chairs outside of Town Center Jewlers today in New Britain waiting for a take out order next door. The lady who works here came out with two other workers holding a pitcher of water and said nothing to us. She walked around and dumped the water all underneath my mom’s chair where she was sitting and on her feet (to “conveniently wash away old cigarettes underneath the chair as we were sitting there for 10 minutes,” but it was because she didn’t want us sitting outside the business.) A simple “please don’t sit here” would have been fine. Once we got up and left, the workers sat outside in the chairs. There’s so many small businesses in town with genuine nice employees that I would rather support.
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August 2021 by Kathleen Bruce
Lee made my engagement & wedding rings. They are beautiful, made with superb craftsmanship. My husband and I have enjoyed a wonderful relationship with Lee and his wife Gloria over the years. There is nowhere else we’d shop for milestone gifts. Lee is one-of-a-kind!
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March 2021 by DenaliGuy
Got my watch fixed here and they did a great job with repairing it!!
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January 2021 by Michael Clements
Lee is so helpful and truly cares about his customers!
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August 2020 by John Burpee
Great experience.My wife’s new ring arrived earlier than expected (She wanted to update her engagement ring)I wanted to surprise her with it.After visiting town center and explaining to Leigh the immediacy of my visit , he was able to accommodate me by doing the Necessary work as I waited.
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July 2020 by Brian Mitchell
Absolutely amazing. Mel is an amazing jeweler.