August 2021 by Janine Marie Conmy Wall
Horrible experience tonight in Lebanon store with register check out person.
August 2021 by Crystal Strickler
Best place ever. Love the facials, but no longer can get them done due to covid.
July 2021 by Britany Parent Arnold
Every time I go there it's awesome
July 2021 by Andi W.
I have shopped at this location several times in the past year. I found the customer service to be excellent. I appreciated when a staff member walked me to the item I was looking for. Friendly and clean location.
June 2021 by Jody Hoover
Every time I have been in this ULTA the staff was very friendly and helpful
May 2021 by Desiri Shank
Very friendly service nice clean atmosphere
March 2021 by Alexa Wisnowski
Got my hair cut by Siobhan and this is probably one of the few times I’ve walked away from a cut and actually LOVED it. Usually it’s just a little too short, not texturized enough, etc., but she walked me through the entire cut, and it came out perfectly!
January 2021 by Diana Bernardo
The service here is excellent. You can tell they put their customers first! I appreciate the curbside pick up. I placed an order at 5 PM, and was able to pick it up by 6:00 when I called the store and explained that I needed my Epsom salts to take a bath. They went above and beyond!
January 2021 by Amy Kohr
The checkout girls at the Lebanon store are rude and lack any kind of customer service Went in to pick up an online order and went to the pick up counter Girl at register totally ignored me I asked if I could get my order She said she would be with me next then continued to ignore me Second girl arrived at register and I asked again can I pick up my order The girl said yes then continued to ignore me Finally a third girl arrived and handed me my bag Why this one girl was so opposed to taking three steps and handing me my bag I don't know but she definitely needs an attitude adjustment I will never shop again at this location
January 2021 by Ella Vee
This Ulta is ginormous and unbelievably clean! It’s always a treat stopping by this one because it’s a couple extra miles further to drive to but it’s always well worth it :)
November 2020 by Melissa Wealand
Very rude employees I understand covid crazy people. But wouldnt help or direct to where the products were. But employees can be hugging each other. Checked me out and the one girl said dont come back. All cause I cant wear a mask cause of medical reason.
October 2020 by Basil Fawlty
The very first moment I walked in to the store I was greeted by the FABULOUS HANNAH! Trust me, as a business owner several times over This is who you want at the front of your store, Greeting your public, and taking them through the entire buying process (She would be exceptional to keep, promote and Help Give every opportunity you have in the future to for store, regional and general manager) I Hope the management there realizes what a star you Have, as a male, coming in for color correction cream as the skin begins to age (just a Lil’ bit! Mind you!) Hannah was Absolutely fabulous, she walked me through the entire store front to back showed me every different option she could think of, matched my skin tone for me (something a big box retailer would never do, nor would they have the enthusiastic specialized staff to do who could almost literally take you by the hand and Help you figure out your specific needs) she was the biggest fan of their store, She Wanted me to make sure I enrolled in their purchasing points program if I came back to make sure I got the rewards my future purchases would earn, and Not only did she have personal stories to attest and endorse which products both she and Her Family, friends, boyfriend liked, She Knew the price ranges and Benefits of Each product from Every end of the spectrum (personal note, You’re most likely putting whatever you buy there on your face and body, never walk in to a beauty place, and say give me the cheapest, You want to leave there feeling, and looking your Best and with Hannah’s Help, I did / You will too!) any management who’s worth anything would print this review off and stick it in Her file until she or He could fast track someone like Hannah in to their management programs and give someone like this every opportunity She deserves Because Companies are always losing and not fostering their quality performers and In all my Years Hannah was the best I’ve seen!At the register, I was also greeted by a friendly, complimentary Sabby who Said She Loved my Hair, she was also wonderful even though our interaction was short, She was personable and Kind, You’ve got a five star store, it’s super clean, Fave mask Posters right on the door so there’s no question, and With a staff like this, I can see why this location, this business is one of the highest rated in Lebanon!Good Luck Ulta, you’ve earned my return business and I will be telling everyone what a wonderful inventory of Men’s and women’s products you have there from skin care to acne treatment to cosmetics and My Favorite of all, Cologne! ....and Parfum!Hannah, Whatever your plans are in life, I hope you have a bright future, I hope Ulta gives you their very best that you give them, and their customers!
September 2020 by Julie Shaffer
Had a super nice girl help me with makeup ! I like this store alot
September 2020 by Anonymous Jane
Never will I ever come back to the Lebanon Ulta again. The staff is SO rude and they’re under trained. The store is a complete wreck and prices and signs are off. They should really fix that. On the other hand your employee with the shorter hair and shes very short herself and doesn’t really do much to her appearance for a makeup store, was horrendous. She did NOT look the part at all and didn’t know what she was doing at all shade matching me. How hard is it to look at the foundations and eyeball it? ITS THEIR JOB! She always was very rude and standoffish when I was trying to get help. You ladies really need to address your attire cause if looks terribly unprofessional. Never coming back to the Lebanon store again!!! Also they’re all more focused on their side conversations and playing around that they don’t even ask us if we need help. I had to ask for help... poor customer service and a poor poor store.
August 2020 by Jessica Kline
I like this store and people are nice. I got my eyebrows done today and they don't look good at all. They are Soo thin and shapeless I'm really upset.