-
March 2024 by Samuel Watters
I had the opportunity to be assisted by Dolton and he did not disappoint in the slightest! Very down to earth guy and went above and beyond for me. I don’t think I could think of a complaint or concern if I tried! Unbelievable customer service and very happy with my experience! Thank you again, Dolton!
-
February 2024 by George Bradish
My husband and I had the pleasure of being assisted by Dolton during our recent visit to the store on Rt.30 in Latrobe, PA. His exceptional service truly stood out. Dolton demonstrated an impressive understanding of the iPhone models. He patiently explained the feature benefits. His expertise helped us make an informed decision. Dolton maintained a positive attitude throughout our interaction. His friendly demeanor made the experience enjoyable. We certainly appreciated his commitment to customer satisfaction. Dolton is an asset to your team. Thank you Dolton, for making our iPhone purchase experience memorable!
-
February 2024 by Kelly Campbell
Excellent customer service!
-
February 2024 by Dennis Henderson
Brevarn and Dolton are always very friendly and knowledgeable. They took the time to answer all of my questions, and walk me through my new phone features. Highly recommended them for the tech challenged seniors out there like myself.
-
January 2024 by Marc Wallace
Stopped into the store two months ago to try to change my cellular service. They were not able to make the port and a month later I received a bill and they said to ignore. Now I am getting collection notices for said bill, and they are impossible to get in contact with to resolve this issue. All calls to the local store go to a national call center. They have repeatedly connected me to a number that is no longer in Service. I would not recommend anyone using AT&T service, especially the Latrobe location. It seems my Best approach would be to file a complaint in court so that somebody listens!
-
January 2024 by Reyne Kozar
Even though it was very busy the male employee maintained his composure in helping everyone even when someone was yelling at him. He was knowledgeable and helpful.
-
November 2023 by Amber Lorencen
I went to 3 AT&T stores when my phone went crazy and telling me there was no Sim and not charging. I knew I would need a new phone but had some difficulties. Long story short Brevon was a HUGE help and not only helped me with the instructions on how to unlock my account but he also understood my financial situation and gave me 2 very affordable suggestions. I will definitely be going to this AT&T for any future AT&T needs.
-
October 2023 by Michelle Barkley
This review is for the store located on Route 30 in Latrobe, PA. I went in to get new phones for my son and I and Dolton was the rep that waited on us. He was amazing. He not only took care of us but was able to help 3 other customers that came in. He went back and forth between all of us smoothly and with perfect timing. Very happy with his help.
-
September 2023 by Erin Horrell
Purchasing a replacement and transferring data couldn't have gone smoother. Both Mike and Dalton were extremely knowledgeable, helpful and pleasant. Much better experience here than other stores.
-
September 2023 by Kayla Arcurio
Great customer service very professional and knowledgeable! Would highly recommend Latrobe AT&T!
-
September 2023 by Robert Hixson
Had to exchange a hotspot because it was stolen. Mike C made the process quick and easy! Thank you!!
-
June 2023 by Brett Simmons
2 useless kids working. And when you ask for help they hand you a brochure and walk away. Thankfully our contract is up. Verizon here me and my family come
-
May 2023 by Sammy Phillips
Mike and Dolton were fantastic! They were so helpful, kind and made our visit very enjoyable.
-
May 2023 by Antoinette Lang
All of the employees at the Latrobe store are knowledgeable, friendly and extremely helpful! Customer service is outstanding!
-
May 2023 by Jill Roberts
Heather, the AT&T rep at the Latrobe OA store is amazing! She treated us with respect, got us switched from Verizon to AT&T, and answered all of my questions and concerns! I will definitely be telling people to go see her
