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April 2024 by Maggie Foley
Wasn't even open. Website said it was supposed to be open. There was a sign on the door that they would be back shortly and they weren't..
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September 2023 by Rena Banks
Terrible customer service ….. wasn’t helped at all in regard to my phone problem .
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October 2022 by jeff comstock
Worst customer service. I tried to upgrade my phone I was told it would only be around $100. The woman behind the counter tried to charge me $250.
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October 2022 by Kelley Pembroke
They are patient, helpful and knowledgeable.
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September 2022 by ahcene abdous
I called just now, an impolite laddy picked up the phone, in the middle of the discussion she hung up the phone, she did it 3 times to me, how impolite she is, unfortunately for Metropcs company
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September 2022 by Wesley Pipes
Metro website advertises an iPhone 11 for a $100 when you bring their phone. When I get there, the store displays it as $50. When I try to purchase, Employee Natasha tries to tell me the price is $250 despite the website and their own sign advertising for far less. Also tried to tell me 10gb of data was $40 a month even though their website advertises unlimited for the same price. Metro and their stores need to get their ish together and be on the same page
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July 2021 by Matthew Carney
Customer service was very friendly and helpful!
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July 2021 by miguel Porras
So happy with .
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February 2021 by Ariful Islam
If u ask for switching offer they said out of stock but if you said u pay full then he offered phone.
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November 2020 by Mark McPhillips
I purchased in cash plus a case and glass screen protector. A few days later I had some questions and issue s. NOBODY called me back after repeated calls and texts and emails. in addition..I never got my free phone,!! This location should be closed down. Do not go there !!!
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October 2020 by ashley castillo
Most possibly the worst cell phone carrying company I have ever dealt with in my entire life. Unprofessional unethical and highly lazy people
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September 2020 by Robert Groben
For your own good DO NOT order a phone from T mobile. Very unethical company!!!! Spent 45 minutes texting their representative and ordered an iphone 11 Pro Max 256 and she gave me a price. There was probably 3 or 4 times that I mentioned I was interested in a iphone 11 Pro Max. Four days later my new phone came in the mail and it was an iphone 11 Pro. It was not a Pro Max.I called and they said I could return the item however there was an additional charge for the Pro Max.(Bait and Switch) if I ever saw one!!!I returned the phone and did receive a credit however after they returned the money to my credit card account 9 days later they billed me for sevice for the month!!Now in order to get my money back for the month service I have to take my info to a T Mobile store to get the credit back!! Wow!!!!!Very very very bad company!!!
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April 2020 by James Morrone
I recently purchased 2 phones at this location. The owner was helpful, and courteous.
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July 2019 by Arnaldo Lee
Great service
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June 2018 by Blue Eyes
Excellent representative and store selection. Recommended !
