-
March 2024 by Amy endres
To say we LOVE the new look to our kitchen would be an understatement!!! Keystone made our decision to upgrade our countertops from laminate to granite an easy one and it looks AMAZING! They were so helpful with every question we had along the way and did great work for a reasonable price. Their selection and knowledge of their products were top notch and the amount of time for the finished product from day 1 was less the 2 weeks total...would recommend them for your countertop or tile needs!!!
-
March 2024 by Clay Lupton
Jeff is the greatest...Real pros. Absolutely transformed my kitchen. I have now used them for many rental properties as well. Trust me you are in great hands
-
December 2023 by Robert Spayd
This company came out to my house on time and very professional . They did the work in about two hours that consisted of taking my old laminate chipboard counter top out and installing a new granite counter top and sink . The workers took care and made sure no damage was done to my cabinets or flooring . I am extremely happy with the work they did and the time it took . I definitely recommend Keystone Granite and Tile for your job . The workmanship was top notch and the price was great ! Thanks to the manager Jeff for making my experience a great one .
-
September 2023 by Susan Frese
Fantastic experience! The process of looking at the granite slabs for our project was easy with the advice and help from the salesperson The installers were efficient and courteous. They went right to work and completed the job, when they left the kitchen was neat and clean. The prices were the best. Keystone is definitely the place to go for your project.
-
July 2023 by Eliza Jane Charbonneau
I love working with Keystone! Awesome people who work here. Thrilled with my kitchen counters, can’t wait to have my bathrooms finished.
-
June 2023 by Jamie Kolendowicz
I just had a bar top counter added to my kitchen. Walked into the showroom and Jeff helped us right away to explain everything. He was very knowledgeable and friendly, not pushy at all and always responsive when I reached out to him. The turn around time for scheduling was fast! He was very patient with me and all of my questions. Reasonable pricing too. The gentlemen who came to do the template and then the install were all very nice, sweet and most importantly professional. My experience from start to finish was positive. Very pleased with the service and installation. So excited to have my bar top!
-
May 2023 by ChooChooNuts Model Trains
Great products, installation, attention to details. Exactly what you want when doing a custom kitchen. Nichole was professional, very calming and went through our multiple changes without a single complaint, just the opposite, encouraged us to make what was right for us. The Fushion island is really like a work of art, centerpiece that set all of the other upgrades of our custom kitchen off.Prices are better than box stores and they're local too. The real difference are the people. You know your with the right source when they offer to move slabs for you and no one looks disgusted doing so because the goal is the same, the customers satisfaction.Thank you everyone, better than expected and those expectations were very high.
-
April 2023 by Steph & Ozzie
WOW!! We are absolutely THRILLED with our quartz counters from Keystone! We didn't expect to do an entire kitchen remodel, but when we learned how affordable yet beautiful the options were at Keystone, we decided to go for our dream kitchen. Keystone was welcoming and very accommodating throughout the process, open to my project changes as we expanded our plans along the way. We are so glad we went with this beautiful Marble Falls Quartz (level 1 and looks amazing!), huge island with waterfall legs, and continued it up the backsplash for a modern look. Keystone office staff, templaters, and installers were all wonderful to work with and they completed the job very quickly. This is our third and favorite project we have done with them. We will never go anywhere else!! Thank you!
-
March 2023 by M. Kim
I am rehabbing a rental unit and wanted granite countertops. After researching, settled with three companies. Prices ranged from $1800-$4500 for the same granite, same sqft. I went with Keystone because it was appropriately priced and had a great selection. The process was efficient and quick. The quality of the stone really brought the whole kitchen together.Shout out to Beliana for her knowledge of the product as well her customer service!
-
March 2023 by Liz Hess
Unfortunately, when I put in my new kitchen I went with Keystone just for the granite itself, plus a faucet. They did not actually put in the rest of my kitchen.But I chose them for the granite because I could save about $1,000 on the same granite as at other local granite companies. The lesson I learned is that you get what you pay for. My advice is: be willing to pay more for the same granite but get it at another local company which offers better customer service and skill levels.First of all my counter was off by a quarter of an inch on the one end. That doesn't sound like much, but when it's resting flush with the cabinet below, it makes a huge difference. So whoever cut my granite slabs did not have precise cutting skills.Secondly, my faucet was an expensive, high-end model, and from the day it was installed it leaked around the base. When I called Keystone, instead of offering to fix or replace it, they claimed I had to actually call the company which manufactures it, which I did. The manufacturer claimed that Keystone was the responsible party since they carried and installed it. After multiple phone calls back and forth between the two, no one would take responsibility for it and I am left with a leaky faucet which also started coming apart. I'm about ready to replace it.Bye bye Keystone. Never again. Frugality on my part does not always mean I come out on top.
-
January 2023 by Julie Nein
Had the best experience working with Nicole and the rest of the team at Keystone. Nicole was an absolute pleasure. She is very knowledgeable, professional and excellent in responding to any questions or concerns. Really, just a very nice person to work with throughout the process. When you have a positive experience when working with someone I think its important to let them know they have done their job well. The countertops are beautiful, could not be happier with the out come or the experience.
-
October 2022 by Maggie Hartman
We have had such a great experience with keystone granite and tile. I communicated with Nicole via email and she was prompt to return any message I sent, kind and so helpful. The process was quick and communication was excellent. Even the men who came to install the countertops were kind and helpful. We will be returning for future countertop needs!
-
June 2022 by Dan Bos
Very disappointed with the experience we had with Keystone.Zero customer service when we came to visit the office/shop when picking out our counter top. We basically got a "hello, there's the door to the warehouse, here's a piece of paper" and we were on our own.Day of the installation we were booked as the 8-11 slot. We needed to disconnect the kitchen plumbing for them to be able do their job. Since our plumbing was older, we couldn't just shut off the water to the kitchen and we ended up needing to shut off the water to the entire house. 11:15 rolls around and no one has shown up. We call and they say we have been bumped to the 11-2 slot. 2:15 comes, and still no one. When we call they say they will have someone out from 2-4. 4:30 arrives, and still no one.I call and ask them why we have called them 3 times, and they have yet to call us once to say that they were running late (or whatever was happening). Meanwhile, we have been without water all day with 3 young children. They have no good answer other than the lady we spoke with saying she wasn't there in the morning, so it wasn't her fault.Eventually they showed up around 5pm and did the job. Installation was ok, but they left a very large gap between the wall and the counter top. They didn't caulk it bc they knew we were doing a tile backsplash, however we weren't planning on doing it for some time, so we ended up having to do a quick fix after they left.Overall the counter top looks fine, but the rest of the experience just not worth whatever savings we might have gotten. I would not recommend using Keystone.
-
June 2022 by Robert Norton
They came out to template one of my kitchen jobs today and were completely rude and frankly very unprofessional. This is the second job where a customer has chosen to use them and the first job was also filled with mistakes. I would advise you to look elsewhere if you want a quality job with people that are going to treat you like the customer!
-
June 2022 by Caitlyn
We love our new kitchen countertop! The entire process was easy and the job was very well done. Incredibly friendly people to work with! Definitely recommend!
