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October 2024 by Grant Fisher
Took my car there for a diagnosis and a conductor plate change, they were unable to fully diagnose it but I said go ahead and do the conductor plate swap. I left them a note with very clear details on everything. They ignored my note, did not fix my transmission bracket which I requested, and even supplied them new bolts! I very clearly noted that the transmission was drained of SEVEN QUARTS OF FLUID. I got the car back home and looked at the receipt and it says only THREE QUARTS ADDED!! My transmission is now destroyed thanks to these “mechanics” When I called for an explanation they stated that they couldn’t add more than three quarts because the car was not running. This is completely FALSE, as I had just done exactly that weeks prior. Drained 7, added 7, engine off. If google allowed video reviews I would upload this exact scenario and PROVE IT. I was NOT WARNED that they only added THREE QUARTS OUT OF THE SEVEN! Leaving either me or the next mechanic to destroy the transmission once it was running again.They told me I am “fired as a customer” needless to say I will be in contact with my lawyer regarding this and will make sure everyone knows how useless this shop is.
Edit: on top of everything, I look under the car and my 02 sensor wires are dangling. They BROKE them!
Edit 2: PAN IS LEAKING LIKE CRAZY!!! These people are the worst I’ve ever seen touch my car.
Edit 3: THE PILOT BUSHING IS LEAKING AS WELL!!! And they didn’t tighten a single pan bolt!!
They didn’t even tighten the drain bolt
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April 2024 by Jordan Loose
Dropped my vehicle off the night before and was called by 10am with a detailed diagnosis. I didn’t get service done and sold my vehicle instead but the quick response is always great from the mechanic.
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March 2024 by Danice Gewiss
My husband's truck was having hesitation issues. He checked for the best transmission shop and found this place. They looked at it, gave him the estimate, they fixed it under budget and the truck is running much better.
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February 2024 by Geo V
They could have taken advantage of a family member’s situation, but they did not… this is a very fair and honest company, a rare find in today’s world.
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January 2024 by Jason Hancock
Very responsive, straightforward, and honest. We broke down in the evening. AAA towed our van to their shop. They called us around 9:00 the next day to discuss our options and had us on the road by 3:00 that afternoon.
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January 2024 by Kelly Wilson
Wonderful service wonderful people
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November 2023 by Marcel Wallace
These guys do great work.
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November 2023 by Christopher Tonkinson
Terri was very helpful. I'll post more when the repair is done.
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November 2023 by David Martin
These guys are great. Friendly helpful
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November 2023 by Robbie Stanley
Hershey Bros saved my trip. On the way from Vermont to Florida my van’s transmission went out. Randy was able to get the van in right away and do the necessary work. It took one week instead of 3-to-indefinite (dealer’s estimate). I’ll always be grateful!
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September 2023 by Kenneth Weaver
Had our 2016 Ford Escape transmission replaced. The job was completed quickly and has been running smooth ever since. I would recommend them.
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May 2023 by Susan Wickenhiser
Superior service! Work was very thorough. Staff is very knowledgeable.
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April 2023 by Sarah M
Absolutely amazing service. Fair pricing, and they got the job done quick! Very friendly, kept me up to date on progress and pricing, and explained things to me very well. I very highly recommend Hershey Brothers!!
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March 2023 by Zach Gall
People were nice. They worked hard to fit me in their schedule. They seemed knowledgeable. We will see how well their work holds up.
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February 2023 by Jeremy Fenstermacher
Very good people to deal with. Diagnosed problem and too care of our jeep for a very reasonable price
