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June 2024 by Pocket Lint
Store hours that show online are a lie. Different store hours than advertised.
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January 2024 by Joshua Smith
It is enjoyable to walk around and see the new pop culture merchandise and video games. I wish the used video games prices would come down, but it is what it is. Still a fun time to waste some time and relax.
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January 2024 by Charles Boettinger
Went in looking for a game for my kids. Clerk new the game and informed me that said game was only available for digital download. I appreciate the knowledge and tact of the clerk.
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January 2024 by shirena Joseph
I went to gamestop tonight to get mw3 for my ps5 to get home to an empty case, smfh how does this even happen, got it for my man for xmas i know im late however kids come first to have him disappointed. I will be back in the am and i want management to review the full tapes like dont play with me and its not digital either
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December 2023 by Luke Barnhart
Friendly staff.
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November 2023 by John Maxwell
Closed at 7:44pm. The hours on google show open until 9:00pm
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November 2023 by Kyle Yancey
Don’t preorder here this location closes early before 1215. Because their computers shut off promptly at 1215. I don’t recall that being said as tge try and push more products on you at checkout
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November 2023 by Brian Reber
Call before you go. Says they open at 10am but here I sit at 11am & they're still closed.
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November 2023 by deven dewald
Closed at 7:44pm. The hours on google show open until 9:00pm
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October 2023 by Matthew Hocker
It feels like this store has been on a downward trajectory for nearly a year now. Red and his crew always made this a fun location to shop, but there was a mass exodus this store has seemingly never recovered from.As a result of this event the staff of surrounding GameStops have had to come in to pick up the slack, with the Lebanon team in particular having to make the trek out here. Being stretched so thin has caused a decline in the ability to operate as advertised.For months, the store often closed early. It was fine for a bit in the summer after they found some staff, but things appear to be back to the way they were again.Part of this is probably attributable to the poor performance of the company as a whole, but I suspect there are also serious issues with leadership at the regional level. I’ve seen Walter here and remember him from the Lebanon store. As far as I knew he was the Lebanon store manager, but I’m wondering if he’s now a district manager.To make a long story short, my impression of Walter is one of a lack of professionalism. On a visit to the Lebanon store once, he was talking smack on folks who worked for the Ephrata location (to a customer and behind the front desk!) I was a bit taken aback and upset, especially given personal positive interactions with the staff at that location.That type of behavior is corrosive and can drive good people away. It wouldn’t surprise me in the slightest if he talked about his own employees like this in front of customers or higher-ups. I certainly hope this isn’t the case.I will not be renewing my Pro membership when it ends at the end of October, and the primary reason for doing so is the lack of consistency in operating hours and the lingering feeling that some of these locations might not be around for much longer. One last thing, if you find yourself getting frustrated with the hours, try to treat the employees with dignity and respect. They are between a rock and a hard place, and the broader problems are not their fault.
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September 2023 by Gil Melo
Drove 30 min to the store and was still closed at 10:30am
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July 2023 by Michael “Mike M” McGeary
Showed up at the store on a Tuesday around 7pm, both google and the sign by the door said they are open till 9pm. Door was locked and the security grates pulled down except the one for the door that was 3/4 of the way down. The open sign was lit and the lights were on but I didn't see anyone in the store.
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June 2023 by Alison Trautmann
Tried to come here twice but it was closed both times. Disappointing.
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June 2023 by baseballman486
They close at 8. I got there at 7:45 and it was locked
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June 2023 by Keon B
Great Costumer Service
