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November 2022 by Aaron Frick
Wonderful customer service, kind people, and very quick delivery. Would happily use this service for every move.
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August 2022 by Hank
The trailer that was dropped off was falling apart it had holes in the floor you could see the street caked mud all in trailer. The trailer was rusting out. The lip on the edge was damaged so the loading ramp would not secure properly. They have no quality controls if they using trailers like this. Do not use this service just go with U-Haul or pods or a local company. They are straight trash.
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March 2022 by Lakshman ajay Nalluri
Good Value and flexible
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May 2021 by George C.
Used U-Pack to move from Pennsylvanian to Arizona. The transport company on the Pennsylvania side provided me different information than the company on the Arizona side.Ex. I was told the ramp had to be in the trailer when it was picked up. On the Arizona side they said it is normal to not have the ramp fit in the trailer and they would simply pick it up later. In my case they dropped one off after the trailer arrived due to the load shifting and they could not fit it in. If you have to place the ramp in the trailer you will lose packing space.If you pack on your own or hire packers make sure you/they utilize the entire truck, pack it to the ceiling!The company overall did a great job, my trailer arrived early and we were happy with the cost and convenience.
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February 2021 by Gretchen McCormick
I cannot speak highly enough of UPack. Easy to reserve and although we asked for a live load from our starting point and it wasn’t available, the representative still gave us the discount! The tracking was updated daily for our container - even through a snowstorm! Finally when it arrived to our new home we were nervous that the container wouldn’t fit into our driveway due to low hanging electrical wires. But the driver was a pro and got it parked close enough to drive and even helped us unload on his lunch break to get everything out of the container faster. I’m hoping I won’t have to move again for a while but if I do - I’m definitely using UPack!
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October 2020 by MaryLou Bogden
They were professional and courteous. They were on time for both the drop and pick up of equipment. They made our move easy.
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July 2020 by Antonio M.
Loved every minute of my experience with U-PACK MOVING!!! I've used them 3 times already. From Reno all the way to Tennessee, from TENESSEE all the way to Louisiana and from Louisiana to Pennsylvania. Everyone I came in contact from operators to drivers, they were all friendly, professional and efficient! U-PACK Moving Company is by far the best moving company out there!!! Keep up the amazing work and thank you for helping make our transition a lot easier!
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July 2019 by Shauna S.
I loved working with this company. The customer service was quick, friendly, and on-pointe. Everyone I worked with was helpful. I loved how they would text you updates and you could mark when your trailer was ready for pickup by just clicking a button in a text message. Super easy! The only issue I had was that it did take a little longer than expected. I think I did move during one of the busiest times of the season, but I thought my truck would be at the new location sooner than it was. Also, I was never called when my truck arrived in the new location, but luckily I called and it was there and I could schedule an appointment before all my movers left to go back home. Overall, I had a great experience and would highly recommend them!
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June 2019 by D F.
The move went very smoothly and efficiently. Trailer arrived as scheduled and the driver helped us with the ramp, explaining everything. They picked it up as scheduled and it only took four days to get from Western PA. to Las Vegas. The drop went smoothly. Had a little problem at pick up with bulk head door but they brought two people to help and that became a non-issue. Would definitely use this company again for any move.
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February 2018 by George S.
Great company and great people who work there. They helped me with my move from Pitt Pa to IL. Understanding with time frame and had great drivers that were very nice and friendly. A+
