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August 2021 by Kathy O’Hara
Stopped at Pepboys today without an appointment to get my brakes checked and replaced. I was greeted immediately and my truck was taken to be serviced.After a short wait, my truck was done. I want to mention Keith Simmons who was behind the counter.As busy as he was, he was pleasant and courteous and made the wait enjoyable. I will definitely be going back!
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August 2021 by Ben Griffith
Recently was in a pinch and Danielle (Service manager) was extremely helpful and patient in getting me taken care of. Dyllan took great care of my car ( I watched the whole time like a psycho) and I can't thank them enough. I highly recommend this store.
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August 2021 by D Czarnecki
Danielle was outstanding in helping me with my vehicle needs!! Thanks to Keith, as well!!
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August 2021 by martin blaine
On my last post I said I'd always be back for my further Auto needs and today was no exception another quality visit
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July 2021 by Cortney Dean
I took my 09 Honda Civic in for a PA state inspection. They had failed it because of rust under the rear passenger floor board. Said it was “a critical structure point and safety hazard.” Now, I have an older car and I have had this car for 8 years. I understand rust happens, especially in PA when they salt the roads so heavily in the winter. So, I took it to an auto body shop and they said it was not a safety hazard and not nearly as bad as they made it out to be. Only cost me 150 bucks to even repair (cheap for an auto body repair!). I had called pep boys a couple days after my failed inspection and told them hey, I have an appointment on Tuesday next week to fix up my car. Can I bring it in in the afternoon to get my inspection finished? They said sure bring it in as long as it is before 4 pm and quoted me 38 dollars for a re inspection and sticker. Well… it’s next week and I had my rust repaired and when I took it to pep boys (i arrived around 2:45pm) they refused to inspect my car and acted as if I made up coming in. They also said that the person who inspected my car last was not in today….. well then why did you say I could come in? They wasted my time and my money. Took it over to NTB next door and they inspected it no problem on the spot and CHEAPER than what pep boys quoted me for a re inspection. Don’t waste your money here, unfriendly staff and unfair pricing. All they care about is taking your money and wasting your time.
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July 2021 by Bill Trimble
originally had a scheduled appointment at NTB where I was lied to about getting a headlight fixed in time luckily pep boys was able to get me in and get a new headlight in our car so we can go on vacation with both headlights functioning Jessica was very kind at the front desk and the technicians did a wonderful job that's why I should have went to pep boys in the first place and always will from now on
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May 2021 by David C
Although this pepboys location is strictly service, they looked at a car for us that was making some wheel noise in the front. Any car that's almost 10 years old is going to have some issues, including brakes that need to be repaired. The complimentary break inspection revealed that many more things were wrong, and that it would be better to either trade the vehicle or sell it versus invest thousands of dollars to repair. Total cost $0. Actual value priceless! Great customer service and outstanding advice to benefit a customer. Will definitely be back
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April 2021 by J.D. Yurko
Great Experience. Kind workers and mechanics. Made sure I got best possible deal which in the end cause of Warranty I paid $0 so yeah really Happy with experience. Plus free oil change coming up even though last visit was covered by Warranty
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February 2021 by Corri B
I bought tires and had my inspection done there. The Assistant Service Manager Bob Reese was excellent. He was very helpful with scheduling my service and re-scheduling when I needed to change it. I had a couple of other issues that were really challenging and he was very gracious and accommodating. I also was under a time crunch and he made sure my tires were installed & my inspection was completed in a timely manner. I plan on returning for future car servicing. Five stars from me!
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February 2021 by E Smith
I will never use this location again and I recommend you do the same - especially if you are a female. There is an employee there by the name of Bob that is belligerent, especially to women. He is also clearly under the influence. The fact that management allows this sort of behavior will guarantee I never return, as well as my family and every other human I can tell. I feel embarrassed for the other employees working there and every customer that is forced to deal with him.
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January 2021 by Eric Myers
Thanks Logan for the great service! My car would not start late Saturday afternoon. i had it towed to the Greensburg store after hours Saturday night. Logan called me first thing Sunday morning and told me I needed a new starter. It was a little more than I wanted to pay but I was able to get my car back Sunday afternoon and Logan was able to find me a discount that saved me some money. Thank you for pulling me out of a jam and for saving me hours on the cold wet ground doing it myself all day Sunday!
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January 2021 by Pamela Jones
Pep Boys Appointment today was awesome! 4 brand new tires, front end alignment, oil change, inspection and emissions as well as new wiper blades out the door $713.00 couldn't beat it. Thank You Logan, Bob and the Great folks at Pep Boys in Greensburg, PA!Smiles,P. Jones
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December 2020 by Leah Onorato
I would like to express how wonderful Logan and Doug were yesterday when I went to Pep Boys in Greensburg, PA. They were very helpful and friendly, which not many people are right now, and I was in and out within within 45 minute! Thanks again guys!!!
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December 2020 by Leah O.
Thank you Doug and Logan for being so friendly and having my car done within 45 minutes!!!
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December 2020 by Dominic Urbani
I went to Pep Boys for an oil change. They were super fast and Logan was so nice and helpful. He was very personable and I will definitely be going back!
