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January 2024 by Ryan Halterman
Ron was very intelligent and very friendly. Wasn’t pushy but did ask for the business which I appreciated. After being at 4 places, we pick to deal with him due to this.
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January 2024 by billy ponsonby
Quick and easy purchase from salesman Ron! Wonderful experience and next day scheduled on time delivery! Very impressive!!
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December 2023 by Richard Durbiano
Roger was fantastic. He took his time and answered all of our questions with honesty. We recommend buying a bed here.
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November 2023 by Jamie Fisher
I loved shopping at Mattress Firm!!! Roger was excellent. I did extensive research on mattresses, and found one that I love. Roger answered all of my many questions and some. I did not feel rushed or pressured into buying something. I called him the next day to discuss my choice, and he got right back to me in no time. Such an easy decision plus I'm in love wirh my new mattress!!! Thanks again Roger
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November 2023 by Dale Mooney
Excellent! The salesman provided with a few very good options in our price range amd we are happy with our selection. Nice guy too!!!
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October 2023 by Kristin Dixon
Purchasing the mattress was a fine experience. I already knew what I wanted to buy, so it was easy, I dealt with Rodger. Scheduling the delivery was fine. I purchased on a Tuesday and set delivery for Friday. I received the call, email, and text on Thursday evening telling the delivery window. When Friday came and I got a call, email, and text that the delivery drivers were ten minutes away. I then get a phone call from the delivery driver to try and find my address. Once he knew businesses nearby, they were actually an hour and 15 minutes away. He said he had to call his supervisor. A few minutes later, he called and said that his supervisor said not to do our delivery because we would mess up their schedule. He was very apologetic, and I assured him it wasn’t his fault. He said his supervisor said for us to call the store we purchased from to get our correct address (our address was correct because I confirmed it multiple times upon purchase and confirming delivery). I called the store and spoke to Ron. He confirmed my address and said that it was right in the system. He said he would reschedule our delivery for Sunday and he would call the warehouse to explain the address issue. On Saturday, I never got a call, email, or text confirming a delivery so I called the store to make sure everything was still okay for the Sunday delivery. I spoke with Ron and asked him, and he said that he would have to call me back. He called me and said that Ron never actually scheduled the Sunday delivery or called the warehouse, and the next day available for delivery was Tuesday. Monday night, I get a call, email, and text confirming a delivery window. Tuesday, I got a call, and email stating that the delivery guys were 10 minutes away. They arrived within 10 minutes, and were very friendly and quick. They were the best part about the entire process. I’d recommend the store just because of the delivery guys (the one I spoke with on Friday and the ones who came on Tuesday). But I wouldn’t recommend based on the actual store experience.
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September 2023 by Valarie Kriner
This was 2nd time in at this location and extremely disappointed with customer service both times. The salespeople (different each time) was not helpful at all. We were basically greeted by the individual not even getting up from the desk. We explained what we were there for (1st time to purchase 2nd time for warranty exchange) and were basically pointed in the direction of certain mattresses and that was pretty much the only help we received. I will not be returning to this location for any future purchases and I will not be recommending this location to anyone.
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September 2023 by Alissa Carbaugh
Ron was excellent and very knowledgeable letting us have time to ask questions and decide on our purchase! More than excellent customer service!
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September 2023 by Catie Johnston
Great selection.. great prices .. my sales guy Ron A. took his time with me picking out the perfect mattress for my needs ..Will definitely recommend Mattress Firm to friends and family .. and ask Ron ?
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September 2023 by Valarie K
This was 2nd time in at this location and extremely disappointed with customer service both times. The salespeople (different each time) was not helpful at all. We were basically greeted by the individual not even getting up from the desk. We explained what we were there for (1st time to purchase 2nd time for warranty exchange) and were basically pointed in the direction of certain mattresses and that was pretty much the only help we received. I will not be returning to this location for any future purchases and I will not be recommending this location to anyone.
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August 2023 by Bollweevil84
Ron was v helpful and friendly, without being pushy. We are very happy with our choice and big thanks to Ron, flawless performance!
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July 2023 by Angeline Duffy
Roger was very knowledgeable and personable. He skillfully and lightheartedly engaged my husband and I in education about sleep and mattresses. We arrived not knowing much about good sleep or mattresses and left feeling great about the learning experience that will really help us moving forward and also feeling spectacular about the products we purchased.
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July 2023 by Carrie Palanko
Needed a new mattress badly and wanted to take advantage of the great 4th of July sale Mattress Firm is having. Roger went above and beyond to help us find the best deal and the most comfortable mattress for us. He was so wonderful to work with. A very kind and honest salesman. We scored a great deal on the Purple Hybrid Premier 3 Mattress. We’ll be coming back to Mattress Firm in Greensburg for all future mattress purchases. Thank you Roger!
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June 2023 by Ashley Ellis
Nicest salesman Ron! I was not pressured he answered any and every question, and the prices are great! I told my husband this is the easiest and most enjoyable experience I’ve ever had buying anything in my life!
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June 2023 by Brian P. Carlson
Roger was knowledgeable and very patient while I tried many of the mattresses. A good buying experience, now to see how the delivery process goes !!!!