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August 2024 by Edward green
Sister took her vehicle here for a transmission and the car sat over 6 months and warranty covered and still an additional 1700 dollars and transmission is still messed up and trying to rectify the situation transmission slips and the car got dented in their possession and he said it was already like it put duct tape on it and said it was like it.
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August 2024 by Joe F
I needed brakes all the way around for my car and they made sure that the brakes were authentic Toyota parts which I really appreciated. George was very informative and I would bring my car there again in the future.
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May 2024 by Sheila Wroten
My mechanic is AMAZING. He recommended Santillis so I figured the service would be good and it was. Very personalized and I never felt pressured to have him do the work which cost a lot!!! Yes he uses technical terminology but I was glad because the Nissan dealer wouldnt explain anything. They checked it out told me it would cost $5,000-$6,000 and then kinda blew me off...
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January 2024 by Dr. Francie Woodford
I went in thinking I needed a new alternator, but it turned out that I just needed some wiring, hundreds of dollars of difference. I'm sold on this place!
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October 2023 by shiz nahz
I called to inquire about servicing an old car and had an honest and informal talk that helped me see that it wasn’t worth it. I didn’t get any actual service but it was still a good experience that will bring me back for the next time.
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September 2023 by Amy S
Always fantastic service!
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August 2023 by DG W.
I've been a customer of Santilli's (owner George Burke) for over 30 years. He has serviced five cars of mine. As I've purchased each new car, I took advantage of the initial service the dealer offered, but at some point I've always resumed service at Santilli's. I've found his work to be accurate, targeted, reliable, and reasonably priced.A recent scenario deserves special mention. I had taken my BMW X1 to a local BMW dealer in response to a recall. They called me saying they had noticed several oil leaks in the engine. They said they had discovered 3 major leaks: the oil pan gasket, the valve cover gasket, and the engine head gasket. BMW estimated the cost to repair the leaks would be in excess of $6000. Suspicious that all three gaskets would have gone bad at the same time and with no significant oil staining on my driveway at home, I called George and asked if he would take a look at the car. A few days later, George determined that there was, in fact, oil on the engine. However, it was not due to the serious leaks BMW had claimed, but it was due to a missing engine oil cap gasket. The cost to resolve the leak was $12.95 to replace the oil cap and a little less than $200 for the diagnostic work to establish that the engine was not leaking as BMW said it was.George Burke of Santilli's deserves credit for being a dedicated diagnostician, an able mechanic, and for not taking advantage of a situation to do the same work BMW claimed was needed but at a lower price. Parenthetically, the last shop to have access to the engine was the BMW garage when they changed the oil as a part of an annual service about 6 months earlier. I'm all but convinced they intentionally removed the gasket to create the more serious--and far more expensive--"leaks" that they'd "notice incidentally" at a future service call. That BMW dealership will never see me for service again, and when I replace my current auto, I will not be purchasing from them.
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August 2023 by Frank G.
Just got my car back, and it is perfect. George and his people are some of the nicest people i ever did business with. The costs were reasonable and I was informed of what work was being done..Thamks George.
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July 2023 by Thomas M.
Santilli's is the best shop that I have ever used. Cost has never been an issue with their jobs. Their prices are fair. It's the attitude and great customer service and the fact that the car is there once and fixed. Thanks George.
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March 2023 by Paul Brown
I trust George. His service is fast and efficient. I highly recommend Santillis Transmission & Auto.
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January 2023 by Jamir Frink
Really fast, super honest, George really cares about what he does, respectful team there
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September 2022 by David Hardy
I am satisfied with the work.
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September 2022 by richard schickling
Busy well run shop
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September 2022 by Shawn Talley
Very competent
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July 2022 by Larry Jackson
I meant to give them five stars have a great day
