8:30 - 10:30AM
937 PA-41, Gap“This is an excellent establishment, which features a now rare level of customer service.Specifically, the gentleman behind the counter patiently listened to our packaging needs for our precious antiques.He also advised us on our best packaging and pricing options as well as demonstrated HOW he would package the items.Most of all, our items arrived safely.My wife and I would like to thank this gentleman, although we do not recall his name, although we do recall he is a Latino from Chicago.”
“I love this amazing post office! They have a great selection of priority mail boxes on display and available at all times. The thoughtfulness of the staff even includes "Sharpie" markers available for use. The staff are genuinely helpful. It is never crowded, and no other post office comes close, especially if you need just the right box for shipping.”
“Even being so short staffed, they are still pleasant and accommodating. We see how hard they're working to get as much as they can to the customers and we appreciate it!”
“Finally came in ! I drove by this locations thousands of times and kept forgetting about it.Finally came in and drop off some mail. Very tinny inside but the post lady was so nice and friendly. Cozy location!”
“We walk in today to renew my passport and my friend to get a new one. We luck out, Jason, postmaster was on duty. He is friendly, efficient, calm and put you at ease. If all the employees are like him, everyone will likely come back to the place. He should get an award from the Postal office, hope all the postmasters like him. He got us out from there in no time and still able to serve regular customers. Thank you..”
“I don't hate the place, and the people there are nice. However, I was expecting 3 packages, one of which I was expecting on my porch. The carrier shoved the larger package in my mailbox, as well as a second one, he left with the third and (i'm assuming) later came back to deliver it to my mailbox after knowing he stuffed it full. Instead of putting it on my porch, he labelled it as "No Access to Delivery Location". Pure laziness on his part, really. But the lady inside was relatively nice and even offered to deliver the package on her way home. I can appreciate their willingness to help me, this is really the only time I've ever had an issue with the place.”
“I work for this post office currently and I can tell you that the town of Gap has the very best carriers and the very best customer service. We all try our best to get your mail out to you. Are we absolutely perfect? No, none of us are. But we work hard for you. We love our town we work for and we hope it shows in our friendliness and willingness to go above and beyond for you . We always try our very best and we thank you for being patient as we guide new carriers into their future in the postal service. Thank you for being a part of our team as we all work together to make the town of Gap and Kinzer and amazing place to live and work. We love you all and will continue to thrive to do our best for you.”