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May 2024 by arleen klonicke
The owner posted a comment. I called voluminous times as she stated because we were trying to reach her about a very serious problem. She had a nail in her belly which was reported to Jen, a nice individual, but not the owner. The nail piece was not the problem that killed her. I sent ober 30 pages of vet treatment and costs plus the diagnosis which was IMTP and PLE. The nail was easily removed and could have been done with an endoscope. The only reason it was not done that way was because of preexisting infections. The autoimmune problem allowed things already in her to reproduce rapidly. She was listed as 100% Maltese and was not. Of the 7 or 8 vets who treated her, all said she was just an unfortunate, sick pup. Just like a child born with cancer. It's not fair, It happens rarely but when it does, it's devastating. The nail removal cost 500$. The rest was due to IMTP and PLE. She was allergic to rabies vaccine which does happen infrequently but is required by law.She had to eat vegetable protein which isn't even real dog food. She required chlorambucil, a chemotherapeutic agent. This was not from a nail, it was a horribly awful immune system problem. We bought a beautiful Maltese and named her Ivy. She wasn't purebred Maltese as advertised and I still have the papers. She died so soon after we got her. It cost $12,000 plus in medical care. She had a nail in her belly. It had no sharp point on it and the head wasn't on the nail. The surgery was very easy and no damage was done. The problem that killed her was IMTP. It can be serious or mild. I was assured by the owner a 100% refund and she stated she she wished she could give more. When Ivy's immune system was wiped out, she got all types of infections because her body was destroying itself instead of infectious problems. I haven't heard from the owner or received the refund. It makes me sick that someone can care so little. When you purchase a pup, check their gums. If very pale, do not purchase. The problem could be genetic. We won't know because she's dead. The rabies shot is what put this horrible set of circumstances in place. It's just like a child being given peanuts or peanut butter. It's genetic but you don't know it until it happens. It was her first rabies vaccine. She was prepped with Benadryl before hand by our vet. Two days later, it looked like she was in heat because of the blood. Her platelet count was so low that it couldn't be measured on a machine. As we spent time at the animal hospital, it was realized that every type of protein in her body was destroyed. I can't tell you how painful it was watching her die as we fought to keep her alive. Our suffering was awful but hers was so much worse. I was assured that Ivy was not vaccinated with the same needle as another pup by the Amish farmer who bred her. The shots were administered by him.. I still have no one to prove it to me that it was a separate needle. I was assured by Jen that was the case. I don't have any paperwork from them to prove that was the case. I spoke with an Amish farmer, not the one who bred her. They were a very kind family who have vet checked and vet vaccinated pups and have the paperwork to prove it.Its better to just go to the Amish, meet the puppy and it's parents and speak directly with the people who know their pups. All the dogs I know of here came to Ridgewood Kennels from Amish or Mennonite farms. No one at this dealership cares if these pups are not vet checked. They aren't and it says so in the contract.
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April 2024 by DrMingMing Rawlings
This is the best affordable kennel dog place in the entire world. Life time warranty and the best friendly customer service reps ever. My husband picked me out a beautiful baby girl. Jen was the one whom helped us first with our deposit. Then we went back two days later and Holly helped us with the actual purchase of our baby girl. This place is clean , nice and friendly and a lot of puppy buddies for you to choose from. Come get you one. I have a sweet little sweetie. And yes she is already spoiled. Clothes , love , food , huge bed , her own room and her at home furry family members. Thank you Ridgewood Kennels. For loving animals and your customers.Mr. Mike Ms. Holly and Ms. Jen are all fabulous folks. Mike is so sweet. If you need anything they all treat you the same and love helping you pick your forever furry edition to your family. I love them.
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April 2024 by Asia Palmer
I never leave reviews, but this time I feel like it’s necessary. We got a wonderful beautiful puppy from this place 5 years ago. Contract states their puppies are protected from certain genetic illnesses, like luxating patella. It’s easy to diagnose it, and avoid breeding dogs with this condition. Now she is going through a second surgery( stopped walking), a lots of pain, discomfort, care, not to mention 10k for both surgeries. The recovery takes months! Please rethink getting your pup from this place !!!
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February 2024 by Linda Strong
Positive experience! Associate was very helpful and answered all my questions when I called. When we arrived, the puppy we inquired about was brought out into a play area. We brought our older dog in and he was able to meet the puppy.Very happy with our new puppy! I definitely recommend checking out this place for your next puppy!
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December 2023 by Christina Kenyon
We brought Cookie home with us today and she is the cutest little girl ? Holly and Mike were great responding to my numerous chats before I went to pick her up. When we got to the office, it was very clean, very well maintained and had a lot of items to purchase. Jen was there when we arrived and helped tremendously picking out the correct size harness! Thank you so much for Cookie!!
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August 2023 by Christian Garcia
0/5 stars if i could…. they tell you that if you put in a deposit you get first pick out of the “litter” but in reality its a scam to get your money… then when you call they don’t answer. Have to call through a number they don’t know for them to answer my calls. Ridiculous and so unprofessional. I wouldnt be surprised if Im not the first one this has happened to.
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August 2023 by Jennifer D.
Ridgewood Has Cute Healthy Puppies I would recommend Ridgewood to anyone looking for a small breed puppy
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July 2023 by Eva Miletty
Interested in buying a puppy. No help at all from the associate. Basically, ignore us. I ask for help multiple times. Will never go there again.
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April 2023 by Gary A.
Love my yorkichon I got from here named Yelena best purchase I ever made! Would buy from here again they test their animals with a lot of love!
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February 2023 by Joseph Dutko
We visited this kennel after researching many candidates. It was a bit of a ride but we were rewarded with a great little puppy. When we entered we found a clean, organized store, with friendly, helpful staff. They had a large kennel of puppies available. The puppies were clean, had many of their shots, there were areas to visit individual puppies to get to know them. We had viewed a list of puppies on their website and started with the first one on the list named Viv, she stole our hearts and we never got to #2. We are approaching two months with Lucy, yes we renamed her. She has been a joy to us the whole time and look forward to many years with her. If you're interested in getting a new puppy, we would recommend you consider AA Ridgewood Kennel's. We did and are glad.
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December 2022 by debra shepherd
Bought 2 puppies that were in great health. Friendly service. My only woe came with the 2nd puppy was he wasn’t as clean and fresh as we felt should’ve been the standard. Yes we called and picked him up early but puppies should be presentable at all times.
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December 2022 by Scoty 23
True to their warranty. Dog was nearly potty trained when I got her . home crate training was easy with thorough instructions on how to take care of her when I got her home. Little pricey but they did alot of immunizations that I didn't have to take care of myself. Thanks.
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October 2022 by Emily Franco
Dosent say “ no we are not a puppy mill”Instead they agree the dogs have automated water, similar to pig farming, cages are on the floor not stacked which implies they are 100% ok with having not much socializing with humans nor are their mothers laying on a sofa.I hope one day you will beg god forgiveness and your daughters will not have to experience the hell you put the mothers through all just for profit.
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October 2022 by DE LF
Recently I visited this place. Puppies were kept in small cages, over 20 of them . When we looked through the big window all of them dogs went crazy. They were screaming pick me, pick me. This reminds me of the day 20 years ago at Petstore I got my Lhasa from them . But there was no yapping no barking. Why ? Someone obviously took care of it so they weren't hungry for human touch. I can say that this place doesn't take care of their dogs like they suppose to do. For $1500 for a puppy it's not a pocket change for everyone.
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October 2022 by B B
Wonderful experience love that we were able to walk in and find our forever puppy. Gus is now Milo and he fits right on in with our family! ?❤️ although he was nervous, once he got home and met his big brother and sister he had the time of his life. Milo follows me around all day and sleeps so well with us! Potty training has been a breeze we are more than happy to tell our friends to come here. We waited for 2 years at YCSPCA and it was annoying that we couldn't find a puppy and the customer service is trash.
