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October 2023 by Specter Specter
I've gone to Sally's for years and it has been continuously going downhill. And I mean the company, not just individual stores.They've closed any that were nearby my house so I have to use 2-hour delivery with my schedule. The problem is that their website is a mess. Items appear as in-stock at your chosen store and available for delivery & in-store pick up until you hit "place order" then you get unlimited errors blaming your payment method. When you refresh the shopping cart the items are suddenly "unavailable". I've spent 6 hours trying to place an order, have changed stores, and even completely changed my plans to try and work within their broken website. Nothing works and I'd rather get exactly what I want with free 2-day shipping from Walmart or Amazon than pay for 5-day shipping for only part of what I need from Sally's.
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July 2023 by Keri Carr
Right now this is a 2 star. Normally I am a big fan of Sally's. However my last visit I asked for some assistance and of course the staff are ALWAYS friendly and helpful. However the product that was recommended was NOTHING like they said it was. I bought the Color Off to help remove some of the old color on my hair. I had explained I used Color Opps and it was just tedious. However Color opps did NOT damage my hair like Color Off! I was told there was no bleech in this product, and I read most of info, but there is like only one tiny part that says there is cream bleech in the product, and i missed that prior to using. I just hope that my hair will be soft again instead of straw like. Stay AWAY FROM THIS especially if you have already damaged hair. I will not ask for help again. I can't believe they ever would recommend this product as un-damaging, and bleech free.
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June 2023 by Linda Bush
Ladies were very helpful and know the products they sell
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March 2023 by Julia Dailey
Associates were unfriendly talking about other customers.
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September 2022 by Coffee Now
The staff here is so knowledgeable on products and how to combine or adjust various items for hair, super friendly, they greet you as soon as possible when you come in.?
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July 2022 by Shanda Stokes
I love all Sally stores.
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April 2022 by Deborah Page
Always so helpful
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January 2022 by Sarah Jenkins
They know nothing about anything. They do not know what they have or what the products are. Tried offering me pink hair dye when I asked for blonde. Very strange. Immediately walked out. Bad vibes.
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June 2021 by Sarah Greer
They know nothing about anything. They do not know what they have or what the products are. Tried offering me pink hair dye when I asked for blonde. Very strange. Immediately walked out. Bad vibes.
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March 2021 by Kathy Anysz
Didn't have the product I was looking for - medium brown colored mousse.Did purchase a colored spray to cover the gray. Sales clerk was very helpful.
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July 2020 by Miranda Rosenthal
Anytime I've shopped at Sally's I was greeted and asked if I needed help with anything. The staff always is eager to help if you have questions or need advice on beauty products and application.
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July 2020 by Nisha Timsina
Terrible and rude employees!!!! They are very rude, I’m never going to this place EVER again...
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November 2019 by Hannah Brooks
I've always had great experiences here! Very helpful employees. I have been a customer of Sally beauty for years and have always had great experiences. If you're gonna get into the risky hobby of dying your own hair, you're so much better off to come here for your needs than to buy box dyes and hair products from the drug store. ALSO they always have AMAZING deals for beauty club members!!
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August 2019 by Joe Hall
Associates were both rude and unknowledgeable here on more than one occasion i would highly suggest going to any other Sally's than this specific location
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April 2019 by Chris Maison
Staff was friendly and knowledgeable
