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August 2024 by David White
Wonderful place to have repairs done. Friendly and knowledgable staff. Final price came in under the estimate and my van looks Great!!! Thanks Eric!
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May 2024 by Kaitlynn Wilsdon
Did an amazing job originally restoring my vehicle a year ago after hitting two deer, and a year later when I had a headlight issue were more than willing to help look at it & find the root of the cause/ look into if it had a warranty. Amazing customer service all around, and great people. Thanks again Eric you’re the best.
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March 2024 by William Avey
Excellent service from beginning to end. Very happy with quality of repair. Thanks again to the team in helping me deal with the insurance company.
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March 2024 by Charlotte Stewart
I hit a deer at the end of fall/early winter, Platinum Auto Body got me in quickly and made sure to put my car back together with love and care. They made sure my insurance paid for quality parts and labor, my vehicle looks like a brand new model! Everyone keeps asking me if I just went and got a new car! I’ll forever recommend them to anyone in the area, they really outdid themselves and made sure my vehicle was once again safe for me to drive.
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March 2024 by Josh Pfister
Excellent service, excellent People! My car got sideswiped by somebody while I was driving...they took out the passenger door all the way back to my rear tire, so I got together with Eric and Diane to discuss what my options where. From there they took care of everything I needed. If you want someone to fight for what your car really needs to be back in the condition it was before the accident Platinum Auto Body is the place to go. They will make sure nothing gets missed and everything is exactly 100% like it never happened. My insurance company underquoted the cost of repairs by a pretty large amount... Eric and his crew found almost 3k more in damage and made sure it was paid out! I've never felt more comfortable with my car in someone else's hands then everyone at Platinum Auto Body! Thanks Eric and Diane for everything you did for me and my car. Highly recommended and extremely appreciated!
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February 2024 by Doris Kornick
Very informative great pricing and has the parts I need for my WS6
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January 2024 by Charles Gee
Big shout out to Eric and his crew for doing and amazing job on me car I would recommend them to anyone who wants a job well done.
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December 2023 by Peter Hess
Eric is very helpful. My box truck doesn't fit in his shop but he did his best to diagnose my problem and give advice even though he couldn't make the repairs due to the size of my vehicle. Thanks Eric!
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December 2023 by Jeremiah Brennin
Cannot give enough praise to Platinum Auto Body & owner Eric Tetuan. They assisted me with navigating through the Insurance claim process, were open and transparent about their repair process, and were always available to answer any questions I had. In the unfortunate event that I get into a collision again in the future. I won't hesitate to work with this repair shop again! If you're an Erie resident looking for a reliable shop and the highest quality service. Put your trust in Platinum Auto Body.
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November 2023 by nicholas digello
Eric saved me! I initially went to a different shop and waited eight months for the repairs (parts shortage) Once I got my car back, it was an embarrassingly inadequate repair job. I then took it to Platinum and received an estimate to repair it correctly. Due to Eric refusing to cut corners and actually doing the job correctly to proper specifications the insurance company (Snake Farm) opted to declare the vehicle a total loss. The Insurance company then gave me a low-ball offer as the final payout. Eric advised me to reject their offer. I did and they "looked over my claim and realized they weren't using accurate comps". As a result, I received thousands more, which was an actual accurate value of the vehicle. Eric and his staff will fix your car correctly the first time and his vast knowledge of auto insurance is invaluable. Cant recommend enough!!!!Service: Body & Trim
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October 2023 by Tommie Beebe
Eric and his staff are the best ever! After an accident in which my insurance company that rimes with "Eerie" said that they were going to total my 2007 F-150, Eric and his crew not only proved that their damage estimates were grossly inflated, he and his team put my truck back together so well that it looked so good that it almost brought tears to my eyes! It took some time to get the parts due to availability (Covid related), but patience on my part was the key and it was not their fault as this is / was not an uncommon problem. Their attention to detail was incredible, and even after it was painted, it was discovered that the paint did not match correctly (due to no fault of theirs, it was due to a mistake by the paint supplier). I looked at the truck and said that I was not worried to much about it, however Eric and his team made it clear that "no way this truck is leaving looking like this with mismatched paint from my shop!", or words to that effect, and they took the time and effort to redo it to make it look perfect! They helped me greatly when my insurance company tried to screw me over, and they do top quality work. They actually deserved 6 stars out of 5, and I can't say enough good things about them! The work that they did was so good, that my friends couldn't believe that it was the same truck, and thought I bought a new one! I am taking the time and effort to write this review because this is how I found his shop, and I don't regret going there for a second! If your on the fence about going there for auto body repair, don't hesitate going there for a second, you won't regret it!
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September 2023 by cheria norris
They did an excellent job on the bodywork on my car after a hit an run accident. They also went out of their way to give me an excellent price and great customer service.
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September 2023 by Ken Bush
Excellent quality work and reasonable. Trustworthy
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September 2023 by Marcel Ellis
The most authentic body shop in the city just got my car back I'm telling you look like it never been in a car crash not only that he saved me money
?honest reliable and most efficient
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August 2023 by Tracy Jendrasiak
The best decision I have made in a long time was taking my car to Eric. Eric, his wife, and his team are top notch. Clear communication throughout the whole process. His attention to detail is unmatched. He may have had my car a little longer than I expected but for how great it looked when he was done I would have let him keep it another week!! My car looks better than when I drove it off the lot. Do not overlook this great shop!Services: Painting
