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October 2023 by Makayla Martinson
Baron was amazing! Great salesman & was really helpful in finding exactly what we needed! After looking at a few other places for a mattress, we decided mattress firm was the best for us. Barons energy helped us greatly in our decision. He was very funny and pleasant to work with. He also had the answers to every question I had. Thanks again baron! :)
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October 2023 by Kimberly Colvin
Friendly sales associates, good experience. We got a good deal on our matress. We got an adjustable bed frame. I wish I couldLeave a review for that. It bet a in the first week of use. It’s very floppy and uncomfortable and you feel we every movement your partner makes.
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October 2023 by Taylor Batykefer
Sara was very sweet and personable! We really connected and just kept talking on and on! I'm super excited for my new mattress, I feel like she really did a good job asking questions and accessing what I needed!
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October 2023 by Krista Jeffries
Baron at Mattress Firm helped us find a mattress for an antique full frame bed. He provided great service, helping us narrow down our options and finding a solution to work with the antique frame (which would not accommodate the reclining frame included with the deal). He also helped us later on with a mattress protector that didn't come at the same time as the mattress.
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September 2023 by John A McGraw Jr
We were welcomed into Mattress Firm with welcoming and knowledgeable staff who were eager to help us make the right choice. Baron showed us multiple choices for frames and mattresses explaining the differences between each. Upon purchasing our mattress and frame we were thoroughly walked through proper care, as well as options for protecting our new mattress. We have no doubt we made the right choice in store and mattress. When you go to Mattress Firm Erie, ask for Baron!
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September 2023 by Trevor Howe
Sara (with an A) was amazing. I came in not knowing what/how to go about buying my mattress, and she was nothing but kind and helpful for the entire process. She was super friendly, and made me feel awesome for coming in and shopping. I am definitely coming back again when I need a mattress because of her
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August 2023 by Katrina Strohmeyer
The salesman, Baron, was amazing! I had really poor service at a previous furniture store so I tried out mattress firm and I'm really glad I did! He was very knowledgeable and friendly, and also hella patient because it was closing time and I'm indecisive as heck and took an hour just to decide on the mattress I originally tried. I definitely recommend going there, it was the best customer service experience I've had in a really long time
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August 2023 by Cheri Rutkowski
Baron was super helpful. Explained everything. Not much left in this world as far a customer service. But Baron is a diamond in the rough. I highly recommend seeing him for any beds your looking for!
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August 2023 by becki swanson
The sales associate, Baron was very nice, knew exactly what type of mattress we were looking for. He was the only sales associate that was working today and handled taking care of 2 other people while helping us. He was very helpful with the financial application and also very thorough with the extra items to keep the mattress in good condition and explaining the difference with mattress cover and sheets. I will highly recommend your company and to talk with Baron.
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August 2023 by Jaret Kelly
Baron is a hell of a salesman. Totally took into account all of our sleep issues and did his best to stay within our price range. It was also nice to carry around our pillow buddies to each mattress.
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July 2023 by Ryan Eldred
The sales associate Baron was very helpful, professional and most of all understanding and knows his job and details quite well. Wide selection and very knowledgeable about the products being sold. I immediately felt at ease once I started talking to him. Made me feel comfortable right away.I had a very great experience there and had confidence in purchasing a mattress/adjustable base, once he explained it all.Made certain I was getting the right fit for my future sleeping needs.
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July 2023 by Triumph Erie
Our sales associate Baron was a sales machine! While we were there, he successfully managed five different customers, keeping each sale moving forward and connecting regularly with each of us. His awareness of us individually was remarkable. His efficient selling and closing of sales was impressive. He was able to connect with us and make us laugh and like him. He was a professional without guile. He displayed emotional intelligence as if he were born with it. I challenged him a bit but he was not thrown off. Home was decisive, flexible and good natured under pressure.
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July 2023 by Jocelyn Quiroz
We had a great experienced with mattress firm. Baron was so accommodating, helpful and joy to transact with. He gave us good options that will fit our budget. We walk out of the store with a smile and great purchase because of the help of Baron and Michelle. We are looking forward to receiving our mattresses and frames. Thank you!
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July 2023 by Alberto Quiroz
Got a great deal. 4 mattresses and 4 deluxe metal platform for $1700. $71.00/month for 24 months. Excellent customer service as well. Thanks to Baron and Michelle.
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June 2023 by Alexandra Goss
We came to mattress firm looking to buy our first bed together. We came in nervous due to our lack of knowledge, but then Baron approached us. The best way to describe him is helpful, knowledgeable, funny, relatable, patient, and dedicated. It felt like he really wanted to help us find something to make us comfortable. He was able to answer every question we asked and even more. I felt bad because we had came in a little past 7:30, so we were worried he wouldn’t be able to help us today. This guy was as efficient as he could be with how many people he was working with. He kept his cool with every single customer and gave attention to all of us. Honestly this man is a great asset to mattress firm and he is the reason I would return to get another bed, pillow, sheet, etc.
