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June 2023
I’ve been a Hertz gold member, and get rentals every week for work. This has been the WORST experience I’ve ever had with a hertz. Supposed to get a Full size (five star) car. They gave me an extremely small compact car and said “well that’s all we have”. Don’t rent here, they make hertz look like a joke.
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May 2023
Waited for 2 hours after I had made a reservation for a vehicle. Noone was at the office. Appointed pickup time was for 430 pm. Definitely not a place I will rent a vehicle from in the future.
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April 2023
Employee told me they don’t have car for even though I have reservations with them they force me to spend more money because I have to rent from another company at Erie airport.
