“The service representative Chris was extremely helpful and went above and beyond. The service representative on the phone was uneducated and gave this man an extremely hard time. He is so well versed with his knowledge on Metro technology that he had to coach the reps on the phone regarding how to do job. He was very professional with me. It was 15 mins before closing and he worked on my phone for hours. I haven’t met a person with that sort of work ethic in any customer service experience in a very long time. I’m so impressed. He is an asset to MetroPCS and it would benefit this company to hold onto him and give the man a raise!!”
“Assistant manger Muhammad was fantastic and helped with all of questions and spent a lot of time being patient and explaining everything too me ! Above and beyond! Recommend coming here for any of your needs!”
“Thiago was very king and patient explaining my options to me, even suggesting the cheaper option when I wanted the more expensive one. I cannot recommend this store enough to anyone who needs help.”
“Excellent customer service, quick, professional and my phone was repaired within the hour. Have used them twice now and would definitely recommend after both experiences.”
“Jailene Crespo at the Havertown PA store is the Best VZ wireless person I've ever had the pleasure of working with. Knowledgeable, a natural educator when sharing info or training a buyer about new features. She's a gem!”
“Great store! They are very friendly and professional. They are flexible with prices and very fast with their work. Screen fixed under 10 minutes! 100% recommend them.”
“Kristin was so helpful and I greatly appreciate all the time she spent making sure I walked out with a fully working phone. Highly recommend that she gets a raise!”
“The young man Ahmed behind the counter was very knowledgeable and gave very helpful insight. Helped me assess my options and fixed my device in a very timely manner. Best prices and service around”
“I was in need of a new phone but was very skeptical as I didn't want to be "snookered" by a high pressure sales associate. I was so fortunate to have gotten John at the Newton Square store. He was so very kind and listened to my concerns and needs. He was professional, courteous, and most importantly, listened to all that I had to say. He answered every question I had. He made me feel that I was his only concern....until our transaction was complete.
So, if you are in need of a new phone, or if you just have questions, run, don't walk, and ask for John. You won't be disappointed.”
“A man named Hareem assisted me with my phone trouble. He was knowledgeable and pleasant, and though he had many customers to tend to he got to everyone in a timely manner. I would highly recommend the Total Wireless Store.”
“Took my iPhone 11 to get fixed the screen was cracked and there was black spots on the screen. Took 15 mins to replace screen customer service was amazing.. Will definitely come back if need be.”
“Thank you Mohamad! Loved everything about my experience at this Simple Mobile location. They had exactly what I was looking for at the most affordable price! Every one was very professional and knowledgeable about their products. Mohamad is super friendly and kind. Also, the process was extremely fast, not like other phone stores where you wait around for hours. I highly recommend this Simple mobile location, you will not be disappointed!”
“The young lady legna always helps me out every time any issues or problems I have she help me out great service always recommended this boost to all my family and friends”
“Rich has great customers service ? I went to 52nd st no help.. I went to South Philly no help.. I went to 69th st they was no help. I found rich and he took his time to explain my phone problems to me and fix them for me I'll be back for that upgrade ”
“The best mobile store ever no lie. I drive 45 minutes from Medford here. They never disappoint phone others stores don’t have they alway have. Get here you won’t be disappointed ask for Sunny!”
11AM - 6PM
161 E City Ave, Bala Cynwyd“Isaiah was very professional and answered all questions. He knew exactly how to conduct himself and was very informative throughout the entire process. I love my new phone!”
“When I tell you there is nothing this man can’t fix or repair when it comes to phones & other devices I mean it! He’s amazing highly recommend I’ve been going to Dave for over 10 years to pay phone bills trade phones but phones phone repairs! He’s amazing!”
11AM - 5PM
5034 City Ave, Philadelphia“They were very helpful regarding a device that I had linked to my phone years ago. He had to call his supervisor to confirm that he could finish the transaction but I was okay with that. A co worker of his said it would be okay before but this guy had to check.”
Closed
18 S 52nd St, Philadelphia“This phone store is top-tier I could never go anywhere else because the help I received was unmatched forever a loyal customer. Very advanced tech support here .”
“How's everybody doing? This is DJ Sean. My PlayStation 5 has burnt out. And I brought it here to this store. It took them a month, but they came through. Not only came through, they made me very happy. They fixed my PlayStation 5. I give them 10 stars, they will make it happen. I have already told my friends to Bring their PlayStation here.”
11AM - 6PM
117 S 69th St, Upper Darby“I had the best experience at this AT&T. Tiff was the young lady that helped me she was super welcoming, knowledgeable, and patient my experience was super fast and efficient I even met with her manager who was also a pleasure I highly recommend coming here and having Tiff take care of you.”
“I came here for the first time. I had trouble with my phone. They offered to help me and see what was the issue. The phone was not responding to my touch. They opened it and said that one of the cables were loose. And they tighten it up. I asked them how much they said. It's ok. And that they did not do much. Very respectful.”
11AM - 4PM
8 N Lansdowne Ave, Lansdowne“I don't usually do reviews but I brought my touchscreen laptop in because the screen was cracked and I wasn't able to use it. My laptop is fixed and working perfectly fine. I'm happy with the customer service and the screen repair. I recommend coming here if you need a screen repair. Thank you for fixing my screen.”
“Ben and Kelly are amazing at Brookhaven Metro I was with AT&T for a very long time the best phone and the best service I have ever had has been at Metro Brookhaven these people are not only amazing for their phone and their service but whenever I have come in here they have helped me with any problem I have had but today was the worst somehow my phone was on access accessible for the blind and I thought I was going to go crazy and they fixed it within 10 seconds I highly recommend Brookhaven at Metro thank you so much Ben and Kelly”
“Best phone repair store ever get your phone fix in 20 mins I should know I work here all is welcome come in and get all your phone accessories and more dont forget one-stop wireless ? see you soon”
11AM - 4PM
1936 MacDade Boulevard, Woodlyn“Solomon is a nice guy and knows how to make a person feel comfortable with what they are purchasing. He is very knowledgeable and has a great personality. I will be coming back for all my phones and extras for my phone.”
“This is family right here known him since I was buck nothing but love get you straight on any situation with a phone stand up dude and watch his son grow into the man he is for all ya needs go visit them you won’t be disappointed”
“Store manager Zara told me to do the survey I love her service very professional quick and easy bought a new phone case and screen protector 10 out of 10 for her”
“It's a convenient location,near restaurants, clothing stores, pharmacy and Avenues,Rds ect. All this, yet the store has a high staff turn over. All of them were in training, coming from other branches.”
“I just received a text for a survey, regarding my transaction @ ATT store on 6/24/23 @6pm.Mike helped me with my transaction & I feel he went above and beyond to help me!On the survey I hit the wrong key stating I was very dissatisfied which is incorrect. I was 100% satisfied!Now for my ATT bill that is a whole different story. Which has nothing to do with my service at the store.”