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October 2024 by Roberta Mcdonald
I took my cat here for a checkup and shots he needed. He had a great experience! The receptionist Colleen Jobe was so nice and Dr Mellissa Voll- Stauffer and her assistant were excellent in the care they provided for him. Another cat I think his name was
Walter sat by my cats side almost like telling him everything is OK, so cute. We love this place and highly recommend!!
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September 2024 by Zach Dunn
Great place to take you animals!
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July 2024 by Diane Bier
Very good experience with our puppy here. They are caring and great with the animals.
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June 2024 by Hayley L.
If you visit the clinic's website, one of the first things you'll read is "compassionate care." That is exactly how I would describe my experience there. We had to make the difficult choice to have our cat put down, and we could not have felt more supported and understood by the vet and other staff. They listened well to our concerns and gave us sound advice to support her during her life, and they were incredibly kind at the end. They communicated clearly through every step of the process, made us feel heard, and deeply understood our sadness and grief. We felt cared for and our cat was cared for, too. Our sincerest gratitude to all at RVC.
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May 2024 by Jennie Long
Dr. Voll- Stouffer listens. Is gentle with our fur babies. Have been coming here for 20 + years. Treat our furbabies like the family members they are!
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May 2024 by Raymond Dlesk
Very pleasant place got Jesse jane in fast ,and gave her shots and gave us recommendations for classes for her.
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April 2024 by Kristin Glance
I took my dog here to have a large lump removed. A few days after I had some concerns and took her back, was told it looked good but for some reason antibiotics were changed. Not even 27 hours later my dogs skin was melting off. I had to take her to an emergency vet and she has now had 2 more surgeries to correct this problem and we don’t even know if the problem will be fixed with this last surgery, she may need more. When I called Ridgeview back to express my feelings on how I shouldn’t have to pay for someone else’s mistake, I was told no mistake was made and that this is a complication from surgery. Which mind you I was NEVER told about this complication. 0/10.
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March 2024 by Eric
They care. It's usually hard to find people who care about your pets as much as you but you can tell, they are all in. Thank You guys n gals for everything. The only vet I'll ever visit.
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February 2024 by Kelly Pynos
More than disappointed with this clinic, although I’m not sure why I am surprised. Years ago I had a bad experience with my dog, and last week they completely missed severe neurological issues with my cat that ultimately resulted in his death. The first tell should be the smell. The place absolutely reeks of dirty animals and the air purifier on the reception counter does nothing to help. The next concern was that the vet barely touched my cat before pronouncing she couldn’t find any physical abnormalities besides a low body temperature. After shelling out $270 for bloodwork and a bottle of liquid vitamins, I was told to have him lay on a heating pad and come back in 2 weeks, unless things got worse. Well, things did get worse, and I called to leave a message with the answering service, and I am still waiting for a return call. Long story short, less than 24 hours after leaving this office, my beloved cat was gone. When I called to cancel the 2-week follow-up appointment, I barely received a word of condolence. The one thing I’m sure they did for my cat was give him fleas when they took him to the back for bloodwork and based on the odor, I can’t even imagine how filthy that area must be. It may be too late for my cat, but I can try to get the word out about this place. Trust me, there are better places to take your pets for care.
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December 2023 by Kim Stull
Everyone is so nice I had to put my 14yr old long haired chihuahua down and they were amazing I refer them to everyone I know I won't take my dogs no where else...the staff and Vet are very nice and caring about the animal's
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October 2023 by Carol Varadi
Courteous, kind and gentle.
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October 2023 by jay lucchetti
Always super friendly and helpful!
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October 2023 by Dustin Pealstrom
I’ve been waiting to write this when I was no longer in the height of my emotions. Enough time has passed for me to reflect on it, and it’s necessary to share my experience so that others can avoid this practice.My chinchilla showed signs of a respiratory infection on a Sunday, which is an exotic pet owner’s worst nightmare because chins are sensitive and there aren’t many emergency places available for small/exotic pets let alone on a Sunday. I stabilized her overnight and made a list of places to call Monday morning in case her regular vet couldn’t get her in right away.I contacted Ridgeview that Monday and asked if they have an exotics vet who could see a chinchilla, and if they had anything available that day, which they did. I was relieved to have somewhere to take her so soon.When we arrived, I was immediately met with the filthiest office I’ve ever stepped foot in—I’ve volunteered in the animal field for years and with multiple clinics throughout my lifetime of pet ownership, so I’m very forgiving of the wear & tear that’s typical of a clinic—but this was excessive. That should’ve been my first warning sign to turn around and take my chances waiting for an appointment with her regular vet, but again I try to be understanding that an animal clinic will be “dirty” by normal standards. My appointment was at 2:15 and I arrived at 2, but I wasn’t called back until almost 3. Another thing I’d usually overlook, but with the rest of my experience it’s another point of frustration.When I was finally called into an exam room, the tech was extremely unfriendly/disinterested as I said hello and apologized if I couldn’t hear her calling us from the next room over. She never smiled, greeted me, my chinchilla, or made any attempt whatsoever to interact with us which is unusual among most animal care techs I know. She took a piece of scratch notebook paper and scribbled down a couple of my chin’s symptoms and then said they would be in. Meanwhile, people were coming and going out of the double doors in my exam room between the front & back offices, which I expressed some concern about in the moment because my chin is very fast and a master escape artist so I was worried that she would bolt into the waiting room full of dogs if people would be entering/exiting the room as a throughway during her exam.It turned out this never needed to be a concern once the vet did arrive, as she spent maybe one minute max with us and all of 10 seconds “evaluating” my chinchilla. They never took her weight, asked any questions about her health history or behaviors, or even remotely established a general evaluation for her health despite charging me for an eval. The vet (I don’t know her name as she never introduced herself or made any remarks aside from holding my chinchilla up to the light and saying “it looks like a respiratory infection”) was about as personable as the accompanying tech, which is to say they were both eager to get us out of there as fast as possible. The vet plainly said that my chinchilla would likely die from this and not to get my hopes up. (Several weeks later following an appointment with her regular vet, I’m happy to report my chinchilla is symptom free and back to normal.) The vet also recommended that I “give her her favorite fruit” during this time, which is insane because every reputable source on chinchillas is very clear that they can’t eat fruit/vegetables due to their sensitive digestive systems. My character limit is almost up here, but I was sent home with nothing more than an antibiotic (without taking her weight), while her regular vet gave me multiple different meds. And when I asked how her lungs sounded, they said “Wheezy.” (After rushing her to her regular vet only 2 hours later, he actually said “her lungs and heart sound strong, healthy, and normal.”) I was handed a bill and then left on my own to exit the room, attempting to open the door with a giant pet carrier with both hands full of her antibiotics and the bill.AVOID this practice. This is the only bad vet experience I’ve ever had.
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October 2023 by Tim pallottini
The staff there always does good with my animals
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October 2023 by Maggie Moore
The people were very nice and good service ?
