“We are new to tennis and Jennifer has been so helpful in getting us up to speed with racquets, clothes, bags etc. Their demo program is the best in the area. 2 racquets for one week at a time. We love coming to the store!”
“Great experience. I’ve never gotten fitted for running shoes before, and I was very impressed with Dave’s knowledge. Fair prices and excellent customer service. I’ll be back for my next purchase!”
“This morning, I placed an online order for in store pickup for an item that was listed as “1 left in stock” and was nervous that the item may not actually be available, given that sometimes items listed as “in stock” may not be up to date or accurate. I arrived to the store within 10 minutes of their opening and since I hadn’t received an alert that my item was ready, expected to wait until it was retrieved. To my surprise, the item was ready and waiting! That means that someone in the store was hard at work filling online orders even before the doors opened. Kayla was prompt and professional and did a great job of asking for my name and confirmed my identity by asking for my ID. As a customer who has placed a lot of online orders for items to pick up in store at various stores including Target etc, it was obvious to me that she was well trained and that there was a procedure for all in-store pick-up items. I was also looking for another item which I asked her for some guidance in directing me to where I might find the item, and she happily walked me to a nearby stand where they were located, saving me loads of time. I was in and out of there in less than 10 minutes, and very glad I was helped by Kayla, as I have a very busy day ahead. The customer service Kayla provided was 10 out of 10. In a day and age where I’ve come to expect my interactions with store staff to be lackluster and even disappointing/upsetting, this pleasant surprise really started off my Friday on a high note and made me all the more eager to enjoy the long holiday weekend. Thanks, Kayla! I really appreciate all your help this morning. Keep up the stellar work!”
Sporting Goods
Sporting Goods
Sporting Goods
Sporting Goods
“This place has nice stuff but they never have any discounts. The prices are usually too high for me to justify paying. Some of the same wear is cheaper at corner stands and even competitive sport retailers. I always check in here though to see what they have.”