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March 2024 by Susan England
Can't say enough about this place. The owners were friendly and provided personalized service to us, explaining the work that was done, teaching us how to use the new equipment, going above and beyond to meet our expectations.
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February 2024 by Tsarra Ryherd
I had a series of positive experiences. They were flexible with their scheduling, straight forward about prices and expectations. At no time did I feel like I was in the dark. They were mindful about the fact that it is an -optional- expense, but it is still something we want.
Add to that, very kind, professional and courteous staff and I cannot recommend a business more.
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December 2023 by Steve Zeigler
Fit and finish on the radio replacement is amazing. Thanks.
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October 2023 by Joe K.
Not sure why the bad reviews but let me tell you about my experience with them. I'm from Michigan here visiting and my navigation on my factory radio starting messing up. I called Sound Innovations and spoke with Kim. She listened and told me to bring my vehicle up so they could look at it. Once there Kim looked up a replacement system that would fit my vehicle. I settled on the Kenwood and she explained all the features of the new system and it was a lot cheaper than a factory replacement. I ended up staying and chatting for almost an hour. Great people that actually care about their customers. I highly recommend them and looking forward to getting my new system installed next week.
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September 2023 by George Stitely
Did great work on my son's sound bar and new speakers in his jeep. Very friendly.
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August 2023 by Sherry Rothrock
I have known the staff at Sound Innovations for many years. They have installed audio equipment in my 2017 Jeep Cherokee and my 2007 Mini Cooper. They are conscientious and knowledgeable and outfitted my vehicles with the equipment I requested. I highly recommend this business.
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August 2023 by Connor O'Hagan
I scheduled a tint appointment with them for my 3rd vehicle that would have been tinted by them. This was by far the worst experience. I called and told them I’m very anxious about getting my brand new car tinted (my first ever new car) in hopes that they would take extra care, diligence and understanding when preforming the job. Not to mention, the lady who took my call got all high and mighty stating they have been in business for 23 years and that they deal with high end cars. (I have never seen a high end car on their lot. They have riced out Hondas and 90s tuners that look old and used up) fast forward a week, The night before the appointment, I dropped the car off after hours and I put the key in the drop box and noticed it fell 3 feet to the ground, no actual box to catch the key. I thought to my self “what kind of attention to detail is this?” (I have had this new car for a week and this would be the first time my keys were dropped). I shook it off and chalked it up to me being just being a little too particular about my new car.The next day rolls around, and at 12:30 I received a call from the tint guy himself stating “due to your concerns I’m going to have to deny the job because I don’t think it will be up to your standards”. I was in shock by this. This guy has tinted 2 other vehicles of mine in the past and the work was pretty spot on.But now, I will NEVER spend another dollar with this fly by night operation. They lack understanding and act like they are superior to their customers. They denied business for just about no reason. I would not recommend doing any business there for any reason. STAY AWAY!
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February 2023 by Jason Brown
Remote start installed, local and cheaper than the big box store
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September 2022 by Fireskull 249
Great service and very fast, will tell all my friends to check them out.
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July 2022 by Jason
Bill is an absolute pro. He listened to ask my needs and concerns and now I'm absolutely in love with my car audio. Will update with photos but definitely stop by there!!!
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July 2022 by David W. Jardine
Great service! Plesent and knowledgeable! Will be calling them again for more installations and equipment.ThanksDavid Jardine
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June 2022 by Mikayla Stroup
Very poor customer service.
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June 2022 by Austin Vierra
Poor customer service
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June 2022 by Stephen Inscore
Great place for audio lovers
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June 2022 by Rick Blackhawk
Fantastic people! Very knowledgeable and helpful
