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November 2023 by tom battellino
First time customer this past weekend. How refreshing it is to find great customer service! As a retired retail executive, I notice more than the average customer. I saw a very consistent high standards in all aspects of my visit. Great customer service, greeted upon entrance, excellent first impression, solid recovery and merchandising standards, assembled displays, signing and vendor POP well executed, knowledgeable staff (I can’t emphasize this enough).,,, just a great overall shopping experience!I really needed this after 2 very disappointing visits to Rockler. Many issues there. I’ll simply conclude that their concept of having an in house workshop (assuming to demo tools, etc) for heightened customer engagement has been hijacked into an employee’s personal agenda . The associate was diligently working on projects had absolutely no time or desire to interact with customers on both occasions I visited. I was definitely an interruption of his work, not the purpose of it. The manager was not much better. What a difference a management team can make (Woodcraft vs Rockler) I don’t have the names of the woman and man working late Saturday afternoon at Woodcraft but both were fantastic- they “Get It” and made my 100 mile trip worth it.5 stars all day long!Tom BattellinoPA Finest Hardwoods
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April 2023 by James
Great place to see festool tools. The managers are good and knowledgeable about woodcrafting. I like to browse items to get ideas or problem solve, everything is always in stock so a lot to see. Fun to annoy the rude employee.
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February 2023 by Loren Keaney
Personel dont leave counter area! Which is ok because the only one who knows anything is the manager...
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February 2023 by Dale Alleshouse
Can't say enough good things about the customer service .
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January 2023 by Ricardo Vidallon
First time I have visited Woodcraft and it was more than what I expected. Don was very helpful and was very professional. I definitely will continue to shop there and refer others to this awesome woodcrafting bussiness!
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December 2022 by Chip & Linda Zelch
I stopped by today to buy a router bit. Two employees in the store, chatting in the doorway of the office. No other customers. They looked at me and continued chatting. Ten minutes later I walked out and went to Home Depot to buy my router bit. Terrible service.
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September 2022 by Dianne Jones
Love this place! Knowledgeable and super friendly staff! Also offer classes . . .we took the bowl turning class in june
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August 2022 by Jessica McAnulty
Went out on a whim to find a piece of live edge to make some floating shelves. They were amazing enough to rip one side for me and cut in half so I could stain/ drill for. Although we bought the wood 6 months ago, the shelves are officially complete and turned out great (ignore the wires, that’s the next task)
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August 2022 by J Negle
Pretty decent place. 25% off DC fittings was a better deal than Rockler.
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June 2022 by James Stuart
Place was nice and staff where good,but prices are ridiculous. I would say at least 10-15 % higher than Rockler. I would shop there again but there needs to be more of a price reduction for me to buy my wood turning blanks there
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February 2022 by Thomas Fialkovich (TEFTOM)
Fantastic selection for the hobbyist and serious woodworker alike. Friendly, efficient and knowledgable staff. A true gem of a store.
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January 2022 by Lou Hamill
The staff were very friendly. To me it appears they have everything under the sun for woodworking. I do know they had the band saw blades I needed and couldn't find anywhere else. I look forward to visiting them again. PS, I couldn't help buying couple other things while I was there.
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December 2021 by Ron McDowell
This place is a woodworkers dream! They have any tool any species of wood and they can cut it to size! Me and my wife were here last month to pick out some walnut for a cutting board. It turned out perfectly! Thank you woodcraft!
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November 2021 by Tony Tatano
Woodcraft is an awesome store with a great staff. After I left the store and went home, I had thought of questions I forgot to ask as I was mesmerized by the beautiful tools and supplies. I immediately picked up the phone and called back to the store to ask the questions I remembered once I was in my shop and reminded of all the things I had gone to the store to figure out. The staff generously answered all of my questions. I intend to purchase a nova chuck for my lathe, but need to do a little adapting to make it work. The young lady I spoke with seemed very knowledgeable about my issues, which was great cause I'm not sure I was doing a very good job of explaining my issues. I will most definitely go there to purchase my tools...
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October 2021 by Jay Hilscher
Fun store to shop around and wonder. Very friendly staff. Can't wait to return for their anniversary event and possibly sign up for some classes.
