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October 2024 by Gary Binotto
Great people... great care for our dogs...
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September 2024 by George Dudash
Great vet's and service.
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August 2024 by Rachael Paquin
Hidden Valley has been taking care of my two dogs for several years. I have never had a bad experience. Every interaction has been professional and the vets ALWAYS seem educated and are always more than willing to run tests if I am concerned about something.
When I call, they work with my crazy schedule to fit my dogs in where it is possible. I know they’re a smaller clinic with limited hours, I don’t always get in when I absolutely want, but that’s life! If it’s something illness related, we are always taken care of either the same day or within a day or two. To me, that’s reasonable scheduling - they have other animals to care for as well (note: If I’m truly worried, I’ll take them to an emergency vet).
This past Friday my one dog had a tooth extraction. While I was worried, I trusted the vet and the staff to take good care of my dog. And they did. And still do.
I highly recommend Hidden Valley Animal Clinic!
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June 2024 by Rebecca Lopez
Dr. Alldridge is just amazing in every way. Love her and how she treats my baby.
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June 2024 by Mckayla Ayers
I brought my Ella here a year ago for a minor/ simple complaint of what felt like a fast heartbeat at times. She was completely normal, happy and healthy.
Within 2 months of my sweet girl going to Hidden Valley she was dead, due to the incompetence and irresponsible decision making of the vets we saw there.
The first vet told me Ella had a pretty loud 4/6 heart murmur and talked me into medication for her. The vet told me she was confident with the diagnosis and didn’t think any further tests
(x-ray, bloodwork) would be necessary at that time, we could hold off and potentially consider it for a future follow up appointment.
I had to take Ella in for an emergency appointment only days after starting the medication. She became deathly ill. The second vet we saw that day was very confused and unorganized. He said to stop the medication immediately. They would consider trying a different medication for Ella. Again was not offered any testing (x-ray, bloodwork) just told to stop the medicine.
I decided to take Ella for another opinion, and that same day at the new vet appointment we finally got the answers, because they ran the correct tests for Ella, and did what they were supposed to, we got referred to the right doctor to see and a new treatment plan. I thought we were going to be back on track, but the decisions the Vets made at Hidden Valley to put my Ella on the wrong medication and then tell me to stop a medication that cannot be stopped like that, killed my best friend.
They have no right to be attempting to treat animals with dire conditions.
When I asked for Ella’s vet notes it was no surprise to me the nonsense I read. Each note states that I refused/ declined x-ray and further tests at that time. The best note they wrote was the second vet questioning the need for an assessment to determine if Ella even needed the medication at all, but yet still sent us home.
I have to live with the fact that I trusted these people to take care of and fix the one thing in this world I loved most. But instead they killed her. Now they get to go on with their lives as if it never happened.
Not only for this Vet but any vet you choose to go to, make sure you get your papers!!! The documents, notes everything! This is a business and it’s all about money, they do not care if they kill your pet. Don’t learn the hard way like I had to. These snakes don’t tell you everything.
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June 2024 by Gina Peccon
My first time going to this vet and had the best experience. They were so so kind to my dog as she is a little scared of the vet. They knew exactly what to do to give her a good experience. 10/10 :)
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May 2024 by Richard Kelly
Our family and pug have been going here since she was a puppy, she is now 12. The entire staff is incredible and caring. The doctors are very informative and explain everything in terms you can understand. One of our favorite Vet Techs is Aubrey - she takes such good care of Clementine our Pug.
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May 2024 by Robert Crowley
We have had very good experiences with the folks at Hidden Valley. They are very caring and patient with our Lilly.
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May 2024 by KawaiiMar
It is extremely hard to make an appointment without it being 3 months in advance. I brought my husky puppy in to just get vaccinated and I was 10 minutes late due to traffic and trying to get him in the car(huskies can be difficult!) When I walked in no one greeted me or even looked at me. I was told that I need to reschedule so I just said no because it was gonna be another 2 months! What a waste of time don't go here!
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April 2024 by Lecia Benack
Very disappointing experience with Hidden Valley. Was a client there for 20 plus years but have not been there for a few due to no pet issues. Had a severally wounded animal that they refused to see due to not being an established client. After 20 years and thousands of dollars it’s sad to experience that type of service from an establishment that I trusted. Called Pleasant Valley down the road and was seen that day. I have no interest in being a client to a place that has such disregard for a long time client and loyal advocate for their services. Not to mention the lack of empathy from the three employees I spoke with. Do better Hidden Valley!
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April 2024 by L Krznby
The staff were fantastic and took wonderful care of my feline family member!
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March 2024 by Kathy T.
This practice is fantastic! They are always responsive to our needs. They are caring and helpful. It is easy to get a hold of them and they always get back to us quickly. We have seen almost all of the doctors and everyone has been great!
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March 2024 by Gwyn R.
Office staff very attentive and give great customer service. When my dog was sick, vet went out of their way to check on my dog's health. Definitely recommend
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January 2024 by Green Angel
Wonderful. May have to wait ,but always worth it. Helped me through the loss of a dog.
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December 2023 by Kevin Kenavey
First class vetenary office. I've been using them for many years with many dogs and cats.
