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February 2024 by Danielle Matis
Rela was so great she explained all my options and made me feel really valued as a customer!
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December 2023 by Dm B
Shout out to Kyle @ T-Mobile Butler!!Great service and honestly follows up on customer issues!!Kyle is following up with us after Customer Service gave trade in prices multiple devices and keeping our current plan...CS won't stand behind what they quoted ... Even after typing the information into our account notes.Kyle is working with us to try to find options to help mitigate the issue CS created.Kyle will help find devices you want, show you how to save money while he leads you through the maze of options. Ask for Kyle he cares about customers!
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October 2023 by Michael McGowan
Rachel was amazing!! Kyle was a great help as well. Highly recommend the two for great service.⭐️⭐️⭐️⭐️⭐️
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October 2023 by Ray Gonzalez
Thomas was very helpful and well versed. He went above and beyond welcoming us to T-Mobile,
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September 2023 by Anastasia Longo
Spencer and Kyle were both amazing in getting me exactly what I needed and wanted!!! If I could give more than 5 stars I would!
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September 2023 by Morgen Robinson
I came into the butler Tmobile today to repair a new phone and ended up needed a new one and Rela explained all the options and was very patient with my decision on getting a new one! Very helpful and not pushy!
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September 2023 by Alexander Willenkin
I was told they would pay off my Verizon by the manager. He was fired since . They did not back up what they said unfortunately ! Will be switching , AGAIN !
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August 2023 by Dave Collier
Thomas and team were very helpful getting me away from horrible Verizon! They were great all around and I am very grateful would recommend 100%
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August 2023 by Marci R. Krystek
So first impressions not always accurate. This taught me a valuable lesson. Kobe a helpful professional, kind,knowledgeable associate!
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August 2023 by Richard Vandruff
Kyle was wonderful to work with today! Thanks for your help
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August 2023 by Carol Gallagher
Go see Kyle HERE! He coordinated All my devices, saved me money and taught me how to use them. Kyle should get a raise for how thorough an considerate he is
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August 2023 by Don Chapman
Awesome service at this location, Thomas was great !! And helped us out on upgrading our phones
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August 2023 by Glenn Shumaker
Thomas is the best. Most knowledgeable person I've ever dealt worth
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July 2023 by Steven Ewida
I recently switched to T-Mobile and was assisted by Tom and his team. They were very helpful, pleasant, and professional. I am happy with the savings that were offered to me. Tom is knowledgeable and saves me a lot yearly on my cellphone bill, Netflix, Apple TV, and home internet.I also received two new iPhones and won’t have to wait three years to get one. I am very satisfied with my experience.I highly recommend Tom and his team for your cellphone/ Internet savings!
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June 2023 by Rebecca JH
so i have previously worked with a wonderful agent here, who tbh tmobile quoted us both the wrong price so i didnt blame him. i went in last week the guy was unhelpful, obviously couldn't handle his HIGH, and didnt even wanna sell me the items i wanted! i ended up ordering online and now i cant set up my phone because corporate messed up my order too. So done with tmobile and frustrated..and yes, as the previous person mentioned i asked for help with ordering EXACTLY WHAT I NEEDED AND I WAS TOLD THEY DIDNT DO THAT. A. he obviously didn't care, and b. yes i could've bet money he was roasted. deplorable customer service.