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May 2024 by John Snow
I am a regular customer of this store. I have never had any trouble with returns or customer satisfaction. I have had to return 2 pairs of shoes in a matter of a week and both times I have been met with resistance on defected shoes, even with insurance on the shoes.With understanding and corporation these issues where resolved quickly.
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January 2024 by Todd Hindman
Great service on our return.
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December 2023 by Crystal Anthony
Sometimes they have good batch but some aren't bàd
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December 2023 by Sandy Jesteadt
The staff at Shoe Sensation were beyond helpful! They told me about their personal experience with the shoes I was interested in and that really helped me make my decision to purchase. So nice to have someone to talk to while you're shopping rather than picking things out online not knowing what to expect.
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December 2023 by Fran Benjamin
I wanted to support a small company and did so, despite being profiled. I get that it is a very remote and rural area but watching and following me was extreme. I understand the young girls do not know any better, but the older woman knew better. One of the young girls was told to watch me. When the girl did not see me, the older woman asked where the girl was. As a full grown woman in her early 50's, I paused when it was said. I still patronized the business but what goes around comes around. When they are profiled or discriminated against, hopefully they can be has humble and not bothered as I was. I also contacted corporate.
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November 2023 by Susan Hilliard
Great prices, I got exactly what I wanted!
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November 2023 by Steven Bobbert
Nice shoe store to shop in with great money saving deals.. but every time I find shoes I like there's none in my size?
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October 2023 by Connie Cunningham
Short on inventory. Very pleasant and friendly clerk. Didn't have my size so checked around and found the shoes I wanted. I paid & she had the shoes shipped to me.
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October 2023 by Jane Warner
The staff were extremely pleasant and asked right away if I needed any help finding anything. I was looking for a pair of dress shoes and the selection was limited.
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September 2023 by Just Me
Within 3 minutes of entering the store, we were approached 6 times by store employees. As a business owner I agree it is important to greet and help your customers, because without them your business won't last. However, give the customer a moment, 6 times in 3 minutes makes your customer feel less like a customer and more like someone who is unwelcome and has done something wrong.Overall a decent selection of shoes
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September 2023 by Sarah Wolff
My 3 daughters and I stopped by right before close. Tiffany warmly greeted us and offered assistance. I told her we were looking for school shoes and she directed us to the size chart. While my 2 daughters were trying on shoes, she took my 5 year through the isles to help her find her favorite shoes. We left we two pairs each and we’re in and out in less than a half and hour.
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July 2023 by Don Worley
I have to wait for someone to bring me each pair of boots to try on, really?
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May 2023 by Justin Valensky
Lady co worker doesn’t say much not my fav store
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March 2023 by Connie Westfall
The sales person was very helpful, helpful with finding right size. I was greeted as I entered the store. 1st time in the store and I would recommend others to try it out.
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January 2023 by TJ Coyne
Simply Great customer service!!