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January 2024 by Oliver Gongaware
Was very good. Everyone was very nice and knew their job. I am very pleased with my experience.
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January 2024 by Nathaniel Wilson
I have a regular dentist in town and they couldn't see me for a dental emergency. I called Aspen and they said come on in, saw me as a walk in and dealt with my issue, an extraction. It took Dr. Strickland less than a minute to pull the tooth. I'm glad they were able to help me when my own dentist couldn't.
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December 2023 by Ginger Bros Cleaning
I loved the staff and experience I received. It was definitely a treat to MAUL-over and a very nice extracting time!! I will be going back for future dental needs, you can bet your floss on that!!
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December 2023 by Julie Roehrig
Make sure you ask for itemized bills of exactly what they are charging you because I asked point blank to pay for a cleaning and they snuck a $140 toothbrush on my bill and had me PAY FOR IT prior to my actual cleaning. I only found out that I had paid for this because when hygienist presented it to me along with $50 worth of toothpaste and mouth wash, I stated that I already had a similar toothbrush (mine only being $40 and the exact same) and she said “well you will just have a credit on your account.”At no point was I asked if i wanted this outrageously expensive toothbrush or pay for the treatment plan they had in mind.When I asked the front desk why she had me pay for this stuff i didn’t ask for, she said it was standard protocol. Adding items to people bill without their knowledge and having them unknowing pay for it is standard procedure for this facility.I will not be going back here to have the dental work done that i need nor will i let anyone that i know go here without knowing how shady they are.
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December 2023 by Sarah Walter
I went in because a filling came out. I was scared it would hurt, but I was surprised that it didn't. A new temporary filling was put in and I was out of the office quickly. The staff was excellent and the dentist was very nice. I would go back if I needed emergency dental help, again.
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October 2023 by Kelly McCloy
The activity I fear most in life is going to the Dentist. The staff was absolutely fantastic, Carol-a pleasure the moment you walk in the door, Mauri-comforting, patient, knowledgeable & friendly, Dr. Strickland-He was everything Mauri was & relaxed, Liz-financing- she as well was great, friendly & extremely well versed on her area as well as many others. I didn't have a question that she couldn't answer. Way to go Butler Aspen Dental!!
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October 2023 by Angeline Hetrick
Dentist himself was great!! Was worried he wasnt gonna pull my very cracked tooth until he saw it. I was in SO much pain!! The hygienist though didnt know how to work with the tool fir the new digital machine well, she kept trying to pull it out backwards like down instead of up n vice versa.
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October 2023 by Hey Gurl Haaay!!!
Well, they got the job done, and I'm extremely grateful for that, but with seemingly very little care or concern for my well-being. I let them know in the consultation that I had extremely high anxiety when it came to dentists, and they seemed to understand, but when I came in for the actual procedure, they all just kind of acted like I was nothing but annoying and a big hassle. I was treated as if all of my very necessary requests for nothing but a pain in the neck for them to have to accommodate. I was extremely grateful, but…
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October 2023 by Brian D.
I was recommended to this place by my brother and am grateful for the referral. The staff have been amazing. Had dentures made and they are amazing. Everyone has been so friendly and supportive.
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September 2023 by Tina
I started off with the best cleaning ever. Thanks Melissa. After a few appointments, I'm back to smiling more than ever. Dr. Strickland and his crew were the best. I felt welcomed every time. I'm glad that I chose Aspen Dental Butler. Hurry up and give call them.
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August 2023 by Michael Pagani
Everyone is super friendly, professional, and amazing. I definitely will recommend to any and everyone!!!
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August 2023 by John Midel Miclat
I came in last week and I HATE going to the dentist, I just get so anxious! But this time, one of the employees, Shay, was so nice and receptive. I felt SO comfortable! I should keep coming back here!!
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August 2023 by Sandy Widmer
I never leave a business a poor review unless I have repeated bad experiences. I have nothing bad to say about the dentist or the hygienist that I have worked with. This review is specifically for the schedulers and front desk workers. I have been rescheduled for my cleaning appointment repeatedly for over a year. My appointment has been bumped and rescheduled multiple times. I have driven 45 minutes and been walking in the door only to be told that I need to leave because they can’t see me at my scheduled time. I have been told that I came at the wrong time, when I have a hand written appointment card IN my hand stating the time that I arrived. The woman who works the front desk is rude. She is unprofessional. I have been patient and understanding, because I know that everybody is short handed post pandemic. If it was just me, I would be more patient. This has happened to each of my 4 family members. No one in my family has been able to successfully keep an appointment in over a year. When I called back today to reschedule for the 11th time, I was told that they can’t get us in before our insurance is dropped by Aspen dental at the end of the month. No apology, EVER, each time they have bumped my appointment, AND I have been told that I had the wrong time on multiple occasions (written appointment card in hand. No apology for telling me the wrong time.) For a place with a very nice and thorough hygienist and a decent dentist, the face of the business is a woman with no manners and no care for the patients. Again, I would not say this after one interaction. It has been many. If this lady worked for me, and I caught her treating customers this way, she would be fired. Good luck if you get an appointment with this business. After patiently waiting over a year for my family of 4 to be seen, I have had enough.
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August 2023 by MIKE Bure
At start was great...got dentures and in the first year they broke 6 times...so then they made me a new pair...good for a bit but both pair have broken over 15 times in last 3yrs..now both need fixed and they wana charge me for one of them.....wow...i wldnt have 2 pair if u made ones that don't break ..
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May 2023 by Angie Dunlap
Got my first final set of dentures, needless to say..looked like I had horse teeth. So we went through the whole process again, got the final set...still not right! Again looked like horse teeth. I've called the butler office requesting a refund and each time their "computer was down" and they'd call me to get it started. Haven't heard back from them yet! Very disappointed, paid a lot for teeth I'll never wear! Rip offs.