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June 2024 by Tiffany Nicole
Can’t deposit money at atm , and they keep removing machines , going to have to look into a new bank , banking shouldn’t be this difficult
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May 2024 by Jose Rodriguez
No tellers and the ATM had some issues so I had to wait 15mins while another customer came in they offered some snack while me just seat and wait nice wao
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February 2024 by Chichén Itzá
4 Stars
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January 2024 by Richard Williams
No tellers any more, but the ATM offers an online teller.
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November 2023 by George Abouhekal
Hannah was very helpful and intelligent, and she did go over all the loan info and the rate and the benefits. We will get it if we open the account with a pnc.Thank you, Hannah, for all the time you did spend to go over the benefits with us.
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September 2023 by Amr Shwana
I had the pleasure of being a customer of Mrs. Hannah Achkar at PNC Bank, and I must say, her service is nothing short of exceptional. Her dedication to helping me with all my banking needs was truly remarkable. Mrs. Hannah Achkar went above and beyond to assist me, and her friendly demeanor made every interaction a positive one. I'm immensely grateful for her outstanding support and would like to extend my heartfelt thanks to her. If you're looking for top-notch service at PNC Bank, Mrs. Hannah is the person to see!
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February 2023 by Alex Ridlovsky
If I can give -1 star I would. This location killed a lot of small businesses because of "new machines", "new processes" and "TV assistants" who uses tenth and tenth minutes for simple transactions.
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January 2023 by Christopher Cortright
The new "teller-less" experience is bad. I went to withdraw cash, and the ATM at the teller-less branch doesn't even support the ATM access code given through the app. When selecting the option to be connected to a teller, I waited 3 minutes before hanging up. Who is going to wait on hold at an ATM, when they can go across the street to a normal bank and speak with a person?
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January 2023 by Prakash Sojitra
New teller less system is nightmare. Worst service ever. If they have staff issues they should close the branch.
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December 2022 by Arielle Bannull
Not a real bank. You can’t deposit money or get checks or anything.
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October 2022 by Michelle Geipel
PNC bank is a disaster BUT the people at this branch are great. Helpful, friendly, and really try to do all they can to help clients. It isn’t their fault that PNC as a company is literally terrible. They disabled our debit cards and THEN sent a letter saying the accounts would be closed in 30 days, at which point we would get a check for the balance. ….and in the meantime??? Utter lunacy.
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October 2022 by Bernard
Horrible customer experience , took over an hour to get a convenience check
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July 2022 by B H
They no longer have tellers! How are you supposed to withdrawal large amounts of cash, or ask questions without having to go through tons of robots? Way to go PNC for eliminating jobs too when the economy is this bad.
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June 2021 by Bruce Wayne
Just as bad as Wells Fargo. Maybe worse.
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November 2020 by Edward Damm
Nick lions customer service rep was completely disrespectful to me. I called for help on erroneous fees charged because of the banks order of posting transactions which caused them to scoop $108 from my account. Even with these charges my account was never negative. Nick told me to go to a branch so they could show me on an iPad, like I would have waited an hour on the phone at 7 am if I had time to go to a branch.
