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March 2020 by Danielle S
I either come across very pleasant staff or unwelcoming staff. Its 50/50. Good store, average staff.
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September 2019 by LAUREN MCKNIGHT
Every time I come here everyone is extremely helpful. Today my mom and I came in to find a highlight for her. Britney was extremely helpful in finding my mom a sparkly highlighter that she liked and even different ways to apply it. She also helped her find a good auburn eyebrow pencil that she liked to match her red hair. This isn't the only time someone has helped us in Sephora and I always appreciate it when someone is willing to go the extra mile to help us find exactly what we're looking for.
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May 2019 by Ashley Stiffler
I love the store and getting samples before I invest in new products. Their staff is attentive and great but I feel like they tend to just push certain brands and not exactly what's best for the client. I've returned many products that were recommended and then after research realized it was meant for a whole different skin type.
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April 2019 by Ashley Steele
Extremely friendly staff, great selection of products and very convenient location!
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April 2019 by Bisch No
I either come across very pleasant staff or unwelcoming staff. Its 50/50. Good store, average staff.
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January 2019 by karen temple
Lexi is a Pro!!
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December 2018 by Kerryn Taylor
Sephora is my favorite make up place to go and buy make up and people always help me when I need to help find the color of foundation for my skin tone and gave me samples of different foundations and primers to try out and I will be going back there to shop some more
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September 2018 by Erin Kovac
This is my favorite makeup store! I love their color matching systems so u get the perfect color for ur skin. The beauty consultants really spend time finding ur skin type & ask questions help u get the right products. I also love that they will give u free samples of foundation...so u can try them at home for a couple days. That way u can see which products are ur favorite & u like them, I think the consultants really try to help & show u attention and help u find what ur looking for. Great store!
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October 2017 by Erin Dougherty Kovac
I'm pretty much obsessed with makeup and skin care products so I am in there at least 3-4 times a month. There was a point where I felt like I wasn't getting the best service, but I spoke with the manager and that changed pretty fast. I like to be able to try a foundation so it matches my skin tone, so it's awesome. I've found the perfect shades. Plus skin care samples... and they always have events. The only draw back is their rewards program..u only get to pick from a VERY small selection of minis depending on how many points u have. But overall I am a big fan, think the service is great, and I recommend this store!
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July 2017 by Angela Daniels
I would much rather go to Ulta......this Sephora is never stocked......I stop in occasionally and everything I want is never there
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July 2017 by Season Sklinar
This is my favorite place to go to purchase anything beauty related. I love the girls that work there, they are all sweet and they will work with you to find products that actually look good on you instead of just pushing stuff at you based on price. They always have a nice word to say on days where you may not be feeling your best and they take time to walk you through the steps and best application techniques of the products that you are interested in. I literally stop in when I am at the mall just to say hello when my favorites are working. I will absolutely continue to shop here and will pick it every single time over Ulta, where they will tell you anything looks great on you, even when it doesn't and the only concern is pushing the products, no matter what.
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May 2017 by altoona reviews
Some workers and completely rude and disrespectful and do not take customers seriously. Some are nice though and give great tips.
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April 2017 by kayla stine
Horrible customer service in the five minutes I was there I was asked why I wanted a new foundation ( does it matter) told that my make up was to light, duh that's why I'm here.... told that I was sun burnt when I'm very sure that I'm not my chest just has red spots! And then to top it off she took of a couple spots of my make up and proceeded to tell me that my skin was to splotchy to get a good read on the correct shade!!!! Thank god people came in to buy products and saves me from having to deal with this rude woman any longer.
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April 2017 by Kendalle Dunkle
I was very disappointed...I waited for over a half hour to have someone help me find a correct foundation and they kept telling me someone would be right with me but nobody ever helped me so I walked out and they lost my sale. It would have only taken a minute to find my correct tone. The makeup person was to busy chatting and walking around with one person the entire hour I spent in there. The staff NEEDS to be more attentive or they either need to hire more makeup people. Very unhappy, I won't go there again.
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February 2017 by Heidi Mullen
If the staff was more helpful and friendly I would love to spend my money here. Until then I'll just shop online.
