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May 2024 by Brian Herrmann
Frank McGuckin is an incredible loan officer. I am a real estate agent and Frank bends over backwards for my clients. He has fantastic customer service and has a solution for every problem that comes up in the loan process. Highly recommend him for a smooth home-buying experience.
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May 2024 by DavidCary
Frank is AMAZING! He is available 24/7, is very professional and will do everything in his power to get the job done. Highly recommend him!
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May 2024 by Douglas Braun
Frank is hands down one of the best loan officers I’ve worked with. Communication is top notch! He works diligently to get loans closed on time, and he finds creative solutions to any problems that may arise!
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August 2023 by Don Hart
Great to work with, thorough and friendly! Would definitely use again!
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August 2023 by Thomas Bradley
When we decided to move from Altoona to The Fields at Indian Creek in Emmaus, we lined up Traditional Mortgage to handle our financing needs. The building process took 15 months and Frank McGuckin, the branch manager, kept us well-informed as to when the mortgage application process should begin.About two months before our closing date, Jamie Vasko, Traditional's mortgage loan officer, began collecting required bank statements and the like. When I submitted documents in the evening, Jamie responded immediately so I realized she checked emails on her own time. Her professionalism and communication skills were impressive. She made the entire process easy and we gained final approval for our mortgage in a relatively short period of time.We have nothing but the highest praise for both Frank and Amy!Tom and Lisa BradleyEmmaus, PA
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August 2023 by David Ribardo
Excellent customer service, communication, and attractive rates.
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August 2023 by Aidan berry
Frank and Rebecca are some of the nicest and most dedicated individuals in this entire industry. They were dedicated to helping me through the process even when we ran into roadblocks. They will sweat to make sure you are taken care of!
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May 2021 by Samia Hawkins
I refinanced and my broker made it easy. Communication done mostly through email. Very responsive and I basically told him what I want my monthly payment to be and he made it happen.
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May 2021 by Neil Wimmer
Traditional Mortgage handled our refinance. The process was smooth and easy. I would recommend them to anyone looking to refinance or purchase a home.
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May 2021 by Osiris Tejeda
I had the pleasure of working with Ms. Shana Kay during my initial home purchase. From the moment I started the process with Ms.Kay while I was deployed overseas, I knew she was the right one. Not only did she respect the time zone difference, but her turn around time with any mortgage question and multiple offers are spectacular. I love the fact that she provided the information I requested swiftly and efficiently.During the final phases of going through the underwriting process, some hiccups tempted me to pull out of my contract, and Ms. Shana Kay gave me a pep talk I will never forget. She took the time to remind me of the importance of owning a home and why I initially went through the process. In addition, she provided all her guidance around 9:30 to 10 pm! A fantastic trait to follow through and stick with her client till the end!A few days later, Ms. Kay followed up with me, and I was approved and signed the papers for the home purchase. That being said, she is a primary reason I own a home today, and I greatly appreciate the services she provides. I highly recommend Ms. Shana Kay as anyone's mortgage consultant and hope to work with her again.
