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May 2023 by kamille sprenkle
I have been taking my dog to Joanie's for about 2 years. The last few times he came home with cuts and slices on his paws. We had to wrap them in bandages and wait or 3 days for it to heal. They were pretty deep on the pad of his feet. We asked the ladies to be to please be careful. We have decided not to return to Joanie's. Besides, the customer service is less than optimal. I guess you're used to working with dogs and not people.
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May 2023 by Kyle Sprenkle (Storm Fox)
So, My mom brings our dog Wilson here every time he needs a grooming. The ladies behind the counter are rude and have cut his paw just about every time, then complain to us that he moved. If you can't be patient with a dog who you consistently hurt, then don't work with animals.They've convinced us not to take him there again, and I hope no one else puts their dogs through this. Picture of the cut, still bleeding the next day.Edit: Had to remove picture of what she cut due to Google guidelines
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May 2023 by Izzy Vasquez
Been taking my dog there for awhile, however, the owner does not treat costumers well. In fact herself and the other only person she has working there is also rude. I do not recommend this place. Trying to make an appointment is also a nightmare, again please don’t put your dog through suffering. If they treat you bad, who knows how they treat your pet.
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May 2023 by Sabrina V.
We've been going to Joanie's for years. Not ever because of the service. She is always rude and has an attitude about how your dog looks (like hello, we're going to you for help). We continued going there because of the price (which isn't even cheap anymore) but jokes on us, now I know why. Yesterday was the last straw. Not only does the place look like it's getting dirtier but the cuts are getting worse. Our dog look pretty much the same when we picked her up. At first glance you think it's nice that Joanie's doesn't cage the pups. She leaves them to roam free in the store. Not after today!!! There is no prescreening to check for rabies or ticks. My dog came home with a tick AFTER the haircut. She's never had a tick. Last thing I will say is that my sister in law went to pick my dog up and she didn't know it was cash only. They kept my terrified dog there as "collateral" (even though my dog saw her come in) until she could find the money. She ran around town for 30 min trying to find a cash back spot. We've been going there for over 9 years & you'd think they'd allow us to come back with the cash. Sorry Joanie, it's time to retire.
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February 2023 by Adriana Nikles
Took my dog there to get groomed. Told her not to kennel her because she hates being kenneled….Did it anyways. Then she yelled at me because my dog had knots which unfortunately was my fault but my daughter was in the hospital back and forth. So a haircut for my dog was the last thing on my mind. This is HER JOB! She obviously isn’t the most pleasant and personable person. This is why I am no longer going to her with both of my dogs. I rather pay more and deal with someone that treats me like a customer that wants to return!
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March 2022 by Terri Derr
I took my three dogs there today. Very pleased with atmosphere, staff, price and fast courteous service. Thank you Joanie and staff! Most definitely have new clients ❤️
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December 2021 by J Lee
Not a good experience for my pup. Would not go back.
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December 2021 by chris hardesty
I expected much better.
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December 2021 by Irene Caton
Took my Mott's there. Would not go back!!!! When she gets a bad review she has family put on a good review. After reading all those reviews about how rude she is I would have to agree.
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November 2021 by Deborah Herrera
I've been taking my Baby's to Joanie's for 19 years. First was Teddybear and now it's my Angel. That should say something. Joanie is a master at her craft.
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June 2021 by Orion Naydyhor
Great prices, good grooming job and cute atmosphere with dogs running around... the owner however, hopefully she's more pleasant with the dogs than she is with the people.
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September 2020 by Brittany B
They are always so friendly and great with my dog even when he's handful (German Shepard mixed with lab). The ladies always do a precise cut and have our Bear looking handsome as ever.
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February 2020 by John Brubacher
the owner was very rude to me and told me that i needed to brush my dog better now my dog wont even eat she has not been herself something went wrong. not happy
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December 2019 by Tiffany Tucker
First I will start by saying, the prices are good.
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August 2019 by Sequoia Hill
Always have had nothing but great experiences here. Joanie and staff take tentative care of our fur babies, keep them looking great, they are easy enough to schedule with, and most importantly - our pups are happy too. I definitely recommend!