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June 2024 by ihaveishoes
A little messy, out of stock of some things, but I found what I wanted and the prices were great! People were really nice.
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May 2024 by Adam High
Very long lines and manager made racist comments about customers. I'll never shop here again.
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May 2024 by Linda Nagy
The worst site ever to order online, nothing works!!!
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May 2024 by John “Ditto” Ditto
Always fun.
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May 2024 by Kupo L
Always polite, helpful staff. Great products for arts and crafts. Staff also knowledgeable with assistance for desired projects and ideas
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April 2024 by Mike Arthurs (Orunj)
Great craft store. Need to replace their blown out lights. Some signs don't light up or partially. Also the parking lot light need fixing or replacing. Lines to be repainted.
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April 2024 by Michelle Higgins
Jan is the best!! Her knowledge & customer service can’t be beat!
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March 2024 by Rikki Bauer
I recently called this store to find a specific item. I spoke with Jan. She is amazing, wonderful customer service, and a delight to speak with. I highly recommend this store. And a giant Thankyou to Jan for solving my issue.
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March 2024 by Vivea Anfilofieff
Associates there are rude and unprofessional. Won’t honor discounts that are clearly posted on the walls, and won’t honor the healthcare worker 20% discount that’s advertised! Go to another Joanns where they are nicer and work with your coupons
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February 2024 by Marcia Enyart
Wonder customer service in both fabric and check out. Lots of beautiful items to choose from. I will be back!
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February 2024 by st
Although I thought the customer service was good, the store looked like it was going out of business. The aisles were quite empty. There was no Jewlery findings or clay available at alll but online it says that they had those items in stock.
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February 2024 by Elaina P.
The fall of Joann's is imminent. This location is run on a skeleton crew, evident in extremely long and slow checkout lines and just a constant restocking mess in every part of the store. Hats off to the employees who are hanging in there...I have no idea how they are expected to keep up with inventory, run check out, run the fabric counter, clean up and keep this place running with as few employees as they have.
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February 2024 by Mary Spooner
I found a fabric to complete my project. The cashier was able to help make it more affordable by helping me with my coupon.
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February 2024 by Leeann B
Hands down the worst customer service I’ve experienced. Nothing is priced correctly or at all. Dirty bathrooms dirty bloody underwear’s and other clothing items were overfilled the trash cans. Back of store is completely neglected literal cob webs and dead bugs everywhere under the matting and foam displays. All around uncomfortable to shop here
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January 2024 by Monty Johnston
Everything we looked at was either not priced or mispriced. The cashier was extremely helpful, but the management acted like we were interrupting when they were asked about pricing. Managent, either empower your staff with pricing access or you should all take classes on customer service. This will be my last visit to this location.
