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July 2024 by Angel Gorces
The ATM is open on Saturdays until 1 pm and closed on Sundays, there is no parking.
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April 2024 by Norma Gonzalez
The ATM is never available after 8 pm... Sundays closed completely to its customers. It is not negotiable because there is no other outside the branch
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December 2023 by bo wu
Worst customer service, lazy and unprofessional, they don’t want to accept the money without straps at counter!
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November 2023 by Beny
Excellent news my
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August 2023 by Leah Langley
I hate that the atm is not 24/7 .
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August 2023 by Philip Welch
Chase Bank on Main Street in Springfield, Massachusetts is a recently new Bank in the area. The staff there are courteous, friendly, helpful and professional. I'm glad we chose to do banking with Chase. Anyone looking for a good Bank, Chase is a good choice. Savings, Checking, CDs, Mortgages, Investments, they do it all. Check Them Out!
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August 2023 by Karen W.
Had emergency. Starting in early morning I called Thurston, OR branch several times throughout the day and only reached a recording saying to call back later or call on line banking. Called on line banking and talked to rep who told me only the Thurston branch could answer my question. Now 2 pm and still can't get anything but call back later message from Thurston or leave them a message. VERY POOR SERVICE (ACTUALLY NONE) TODAY.
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July 2023 by sharon Carmichael
Love Chase Bank, professionals, people oriented and friendly. They take care of all your banking needs.
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July 2023 by Nina
Awesome customer service! Had a great experience opening a savings account for my business
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February 2023 by Istanicas
Slowest experience from a bank, I go here every week for cashing my checks and it is the slowest wait ever. Usually one teller and the people they are helping are always near senile wait times can vary from half hour to an hour. Hilarious when I only take less than 3 minutes for multiple check cashing.
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January 2023 by Brenda
Never have had any problems w this bank as long as you keep up w your accounts they dont bother you.
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January 2023 by Ken Warren
We appreciate the fast, friendly customer service here. Laura is always very cheery and helpful. Thank you
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November 2022 by Blaze Itzaina
What a joke. Refusing a court order all because your policy states that you need a signature. No. Court orders override your policy. As someone who spent over a decade working for Chase bank, I cannot believe how deteriorated and diluted you've made the banker role.Angel and Melissa Alonso. You're not good bankers.What happened to:Always be courteous and friendly.Do the right thing.Own customer issues from start to finish.Build lasting relationships.Exceed expectations.I traveled twice now for over an hour away to get my maintenance completed to have you tell me "well it won't happen today."Should I invoice your cost center directly for my time and gas?
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October 2022 by Emily britton
I’m a wildland firefighter and have been cashing my payroll checks here for 6 fire seasons. Today I’ve had the worst experience cashing a check. First the teller asked me where did I get the check and I said from my employer. I asked if she wanted to see the paystub and she said yes so I gave her the paystub. She makes a phone call and she verified that I (name on the check) was suppose to receive the check. There was no questions about account numbers matching with the check itself. I asked what was really going on because she said the check looked fake but when she called to verify she didn’t ask anything about the check but just the persons name on the check. I went in with an afro and I truly believe she thought I was committing fraud! I got the check cashed but I walked out hurt knowing that just the type of hair and or color of skin could make your life harder.
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June 2022 by Beverly Bennett
Very friendly tellers
