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September 2024 by P
THEY DO NOT ACCEPT CARE OREGON. Don't listen to the web site, it's a lie. I confirmed they accept Care Oregon when I made the appointment only to be turned away at the counter. Waste of my time and now I am not vaccinated before traveling. Worst pharmacy ever.
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March 2024 by Katie Mossel
Seriously the worst customer service in the pharmacy. Customers are treated like the biggest inconvenience, and staff is incredibly lazy about doing simple things like verifying they have your phone number set up for notifications. Staff needs massive training in customer service.
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March 2024 by chris hallberg
Save your time and go to another pharmacy, my average wait time is 40 min even if I call it in the day before. I have waited up to one and a half hrs before after being told 20 minutes!
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March 2024 by Garry Heath
Didn't have a prescription in the right mg. And didn't call anyone else in the area guess what 5 miles Gresham had it waited 3 days in pain and had to find out myself.
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November 2023 by Neil W.
I was "forced" to use this pharmacy because they were the only store in the extended Portland area that had the pharmaceutical product I needed. I thought it might be fun to see if folks in rural Sandy got better service at a pharmacy than us big city folks.Unfortunately the folks who dispense the pharmacy items do not know how to read and interpret the crappy prescription labels that the Walgreens corporate system has come up with. When I picked up the item I was given 4 injectable pens and the Quantity field on the prescription read "QTY 4" so this seemed to make sense. I was at the drive though so I did not want to block the next customer for too long and trusted the staff had given me the right prescription.Apparently they missed giving me my second box of this product so that I would get 8 pens that contained 4ml of product. Based on this error they essential over-billed my insurance company for over a thousand dollars. If head office gives you a crappy system to use, please train your staff on it's shortcomings and how to correctly deal with it. Hopefully head office will fix the Quantity field and put in the unit of measurement (like Pens, ml, mg or what ever). The prescription management system should also know that if they are giving out two boxes of product, it should print two labels where one label included "Box 1 of 2" and the other "Box 2 of 2". That way both the staff and the customer are 100% tracking to what should be handed off and accounted for.
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October 2023 by Joshua L
Major supplier issues. Avoid at all costs.
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October 2023 by Kari M.
The worst pharmacy ever. Not all the employees are rude and disrespectful but that lady who just stands in front of a computer and never makes eye contact is on a power trip. They are the only ones that have my meds in town but I'm thinking Gresham isn't that far away.
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September 2023 by Deryk Moore
Notified that they needed to order more to fulfill the script and it'd be ready the next day after 4pm. Show up at 6pm, no luck and no notification that they were still short. Turns out they have over half of what I was prescribed and I can opt. to take that for the meantime. Told the fill time will be 15min. I'm the only one here and there are 3 techs on shift...
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June 2023 by Zachary George
When you call in a prescription refill they always say that it will be ready, " tomorrow, anytime after 12:00 noon." which is rarely true. They really need to change that part of the recording. That's lying to their customers.
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June 2023 by Sydney Merrill
Staff are often late from lunch and the hours are STILL incorrect. It’s quite irresponsible of this business to get their pharmacy hours incorrect as you never know what someone may need…
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January 2023 by Dr.NO!
I have had so many problems with this place it's insane. They still have their hours posted till 9:00 but they seem to just close whenever they want. Even on the pharmacy itself it says they close at 9:00 but the girl at the counter told me they had been closing at 7:00 but had no idea why. Neither did anyone else in the store. So glad I rushed there from across town to pick up my prescription which they said they had filled. It'd be nice if they actually cared about the people that go to them for their medications. Sometimes it's very important that a person has their medication in time. One of these days someone is going to die because of their negligence but I doubt anyone will care. Someone really needs to do something about this place
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August 2022 by Jim M.
I had scheduled a COVID pre-travel test for today. The drive-through process in Sandy for testing is terrible. Kade was the Wahlgreens rep who waited on us. You could not hear or understand him as he spoke through a phone connection to us. Miserable experience and I just hope our test is processed timely.
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March 2022 by Chase White
By far the worst pharmacy I have ever been to. I will start driving 10miles out of my way to go to another one. Every time I come here it's a 10 to 30min wait....even with no cars in line....I. it's not from shortage of employees.... I see 4 or 5 everytime just standing there. Unbelievable
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February 2022 by Moni- Lindley
Was told my prescription was ready. I left work a few hours early to get there before they closed. My prescriptions were not ready and they were still working out the details with my doctors office- which was closed already. So I missed hours of work for nothing. Ended up waiting 2 more days for a script I had ran out of when Walgreens told me they'd be ready.
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October 2021 by tammy bowen
The worst pharmacy I have ever dealt with....will never go there again!
