10AM - 6PM
1090 Lancaster Dr NE, Salem
Mobile Phones
“This is the ultimate place for cell phone repair. The staff is exceptional, they're very knowledgeable and very personable. We needed a screen replaced, and it took less time than we were told. We were told it would take one and a half hours, or was done in one hour and fifteen minutes. The phone is like new. I can't recommend this place enough!”
“Won't go anywhere else, when you experience the level of professionalism from the tech you will understand. I'm on disability the price was manageable I even got a discount for being a veteran thank you for the help”
“Played a huge role into swapping a screen onto a broken Galaxy S22, so I could perform a data transfer onto another device. Very help and service oriented. Well worth the money spent here. Thank you, Domingo and staff.”
“This is the place to visit if you have phone needs! Jorge was the most knowledgeable and helpful representative and did me such a favor by helping eliminate waste on my phone spending!”
“Friendly, informative and helpful. Good repair work over the years I've had 2 phones - battery, screen and USB connector - repairs done. Has some accessories for older phones I can't find elsewhere (I keep my phones for a long time).”
10AM - 6PM
3094 Lancaster Dr NE, Salem
Mobile Phones
“I want to thank Valeria very much for the attention she gave me and for how well she did her job by explaining to me step by step all my doubts...thank you very much Valeria”
10AM - 7PM
401 Center St NE Spc 112, Salem
Mobile Phones
“Alejandro was awesome. I watched him help my very stressed friend who had no phone for over an hour without once stopping the attention he had to help her. You don't see that much anymore”
“Alex, was very helpful with getting me a new phone for my sister had a few issues when getting shipped to my house, but Alex was able to help me to assure I got my phone !”
“I was truly pleased with service that Nelson provided. There was a problem transferring phone to new phone when I came back next day he fixed it. I had to wait for phone and he called as soon as it was there. Ana helped me then. Everyone was very helpful. You have a gem in Nelson. Thank you for having good people like him and Ana”
“I wanted to specifically express how great our experience was with Josue today while trading in our old phones. He was incredibly helpful and professional. Amazing customer service. Many kudos to him!!”
“Customer service people(whose names I remember.... Shannon, Hannah and a real nice man with long hair helped me get my voicemail is activated after not having it over 9months!!)we're wonderful!!! Bought a tablet I really never thought I'd purchase but was such a good deal and was presented to me in a positive way. Thanks for hiring individuals like them that actually go out of there way to help and are nice in doing so!!!! ~Jenn Larson ?”
“They went above and beyond to help us to do an exchange and correct any problems we had. They made sure before we walked out of their store that we were completely happy and totally understood how our phones worked. They helped us get our data transferred over and made sure we were able to get any discounts available. I would highly recommend this store for all of your cell phone needs.”
“Stopped in to get a replacement phone for one that was damaged they were very helpful very informative very quick in the process they weren't pushy trying to upsell all kinds of extra stuff all in all I was very happy with my experience and I will return there”
10AM - 7PM
4681 Commercial St SE, Salem
Mobile Phones
“The staff always goes above and beyond to support us with all of our cellular needs. And the manager John, talk about the complete package. Super smart. Super helpful. And a total dreamboat.”
“I have had MetroPCS for the past 6 years and I got to say I really like that they always helpful help me out and this location is very convenient since it's small that means not a lot of people go and there's always somebody that's going to attend to you and get your questions answered and it will help you with any kind of technical problem you may have on your phone they'll take the time to work with you and make sure everything is up to date good people depending if you see the employee that helps others is always trying to help them and others lot of efforts in their time but at the end they're trying to get the job done as best as possible time is a virtue over there but it's worth the wait if you really want the job to be done I rather wait rather than go through the hassle of dealing with it myself./Avalon español depentiento en la persona que trabaje y asen El trabajo la mejor posible.”
“Decent deals, but like most prepaid cellular service centers, I wish they would change thier stock of phones. They rest heavy on the shoulders of Motorola products.”
“After being completely disgusted with Xfinity cancelling appointments, long wait times, and billing issues before my service was even hooked up, and Centurylink asking for $1300 to run a cable under my street, this store was a huge relief. I was waited on immediately, and had internet at my house immediately after. I so wish I had gone here first, I could've had internet right after I moved in. The employees also were knowledgeable and great problem solvers. I felt the need to write this review because I wasted hours of my life with two other companies before finding this store and I hope to spare you the same experience.”
“Dylan!? Did we just become best friends? Yesterday we transferred over, four phones and 2 Apple Watches from Verizon. Dylan and Jacob made the whole experience fantastic! Transferring that many lines is a nightmare to say the least, but we laughed the whole time and neither of them ever seemed frustrated or anxious to get us out of the store. Though heavily occupied with all our chaos, the greeting every customer who came in with a genuine “welcome”. 10/10 The I’ll always go here for all my needs! Thank you both for making this a fun enthusiastic visit!!!”
10AM - 8PM
1120 Lancaster Dr NE, Salem
Mobile Phones
“Always they are getting new phones and having offers for get service, i like this location it has a good service and good stuff for your phone like screen protector, headphones or variety of protectors, i personally have a long time with this company phone services and it works pretty good for me.”
“I've been a customer for almost 15 years. The only reason I'm not giving 5 stars is that they don't do much in the way of incentive programs for current customers unless you want to add a line. And by this I mean, they have all kinds of perks for new customers, free phones, etc. Or you can get a free smart watch, etc, if you add a line. But what if I don't want to do that? How about paying off my current phone? Or giving me a $25/month credit for a year. Something. Otherwise, where's the incentive for me to stay? You might have noticed I said I've been with T-Mobile for nearly 15 years. This is because I'm too lazy to switch companies. Not because they've made it worth my while to stay financially. However, they do have top-notch customer service. And that is really worth a lot. Plus, I have a really high line of credit with them after all this time. Lol. So, like most things in life, there's the good and the bad. You just have to choose which is more important... and clearly, after 15 years, I guess we can all see what's more important to me.”
“I started going to this location even though it's further from me than the Lancaster location. The store is much cleaner, I feel safe leaving my car in the lot, and I can always find what I need here. I see staff working hard here as well and they are courteous to customers.”
“Had old phone switched over to a newer phone that I already owned. Everything was there, including older apps I quit using. The only thing I had to add when it was completed were all my different passwords. Now that took me about 1½ days. I am happy with the outcome. Keep ALL your passwords somewhere safe in case you should upgrade.”
“Exceptional service. Bella helped me upgrade my iPhone and was incredibly knowledgeable about the latest products and services. Her friendly demeaner made the whole experience enjoyable.”
“Tonight, I just ran in to buy an extra cord. But last time I was in a big hurry. I'd dropped my phone, which had a cracked screen, into water. It died over the weekend and I was trying to make an insurance claim on it, and upgrade to a new phone, so I'd always have a backup phone.Nelson helped me to navigate all the details, get a good deal on my new phone and set it up before I had to go back to work. He was also very patient with me and my hard copy passwords and my fears that I'd lost contacts or pictures. Very knowledgeable and patient with my less than stellar understanding of technology.”
“Clayton spent almost 2 hours troubleshooting and figuring out an issue I had with my phone. They did everything professionally while making me feel very comfortable, I couldn’t have asked for better customer service.”
“The staff is very helpful and friendly. I enjoy my time here. Was sad to see lack of some inventory but i learned it was due to a theft probLem so they are doing their best.”
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“Great costumer service. I recently came in to get a new phone. I also had different questions regarding my plan. Mathew was very helpful and answered all of my questions. He was able to break it down in a way that I was able to understand. Definitely recommend.”