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July 2024 by Tori
Would not return, was not impressed.
- called ahead for two pedicures but they originally sat us apart
- Pedicure chair they tried to sit me in had no power, they knew this but were going to use it anyway
- new chair still did not have circulating water
- the tech was rough and spent no time cleaning up my big toes which always get messed up from running
- decided to pay for the level 2 service ($55) and it felt like they were rushing to finish
- could only tip in cash
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July 2024 by Kay Richardson
This pandemey affects us all on different ways. This was the best mani pedi I've ever had! So sweet. Great conversation ☺️
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July 2024 by L
I went in and got my nails done 2 days ago. I was unhappy with the color and the French tips. I asked for the French tips to be thicker so you couldn't see my nail underneath, and you can still see them. Not to mention they charged me $15 for French tips without mentioning it! They just did not look good. I called and said I was unhappy with my nails, as I saw in their previous negative reviews they offer a 7 day guarantee. They told me to come back in.
But I get there today and they tell me I am going have to pay again. So no, there is no guarantee if you didn't get the nails that you want. It's frustrating I came all the way back in for them to say this. I'm bummed because I used to really like this place but I will not be returning. I do not recommend.
Update: I did communicate as I was getting my nails done that I wanted the tips thicker. I clearly asked as she was doing them and didn’t get what I asked for. Asking me to communicate while not communicating to the customer that you are sneaking in a $15 up-charge for tips is wild. I am familiar with tips costing extra, that usually being $5 or $7 more.
Sometimes you get out of the salon and realize how the nails are not at all what you wanted- after paying and tipping. Seriously such a shame. I truly hope others will consider going elsewhere.
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June 2024 by Vicky W.
Just moved to the area. My first visit today and it was wonderful. Had a pedicure , upper lip and eye brow waxing , and eyebrow tinting. Reasonable prices and great service ! My new regular place!!
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June 2024 by M C.
Got a dip manicure and pedi. Love this place everyone is very nice and professional! They do an amazing job!
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June 2024 by Jennifer Tomaselli
Made an appointment for a french pedicure today. Was greeted very friendly and seated quickly. All seemed good. I had high hopes! Unfortunately right as my pedicure began the state board investigator showed up and all attention was taken off of the job at my toes. My technician was very distracted by the review going on, as well as the fact that there were other people waiting to get there Appointment filled and so they clearly did not have enough girls. So my pedicure was very very rushed and done very very poorly and then I was still charged an additional $10 for the French pedicure, which I understand is fine, but became super annoying when I saw the state of my toes.
I left very disappointed.
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May 2024 by Lexie F.
Beautiful nails done by Lannie and Cammy. Took about an hour and a half. Great quality and amazing attention to detail. We love our nails.
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May 2024 by Cristina M.
Always a great experience. Same day appointments. Husband and I have come in for pedis before and he loved the massage chair and overall experience. I usually get dip or acrylic fills.
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May 2024 by autumn jackson
Alyssa is amazing and did my nails in such a detailed and timely manner! I cannot wait to come back for another set! Thankful to have found a salon near me that does gelx!
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May 2024 by Nicole Johnson
I came here for a gel manicure and pedicure. No complaints on the pedicure but the manicure was rough. Typically before cuticle cutting, I’ve had my hands soaked to make the cuticles more pliable. Here, they only sprayed water before pushing them down and cutting. I ended up bleeding on 5 of my fingers. I wasn’t given anything to help stop the bleeding and sat there with a paper towel that I got for myself while waiting for my sister’s nails to be done. Pictures were taken after washing the blood off when I got home. Disappointed with the experience since everything else was great.
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May 2024 by Sara
Just went in this morning with my sister and got the best care and pedicure ever! Highly recommend going here.
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April 2024 by Em Misanthropy
Went in Thursday to have acrylic nails removed, which were a hybrid gel set. Lady proceeded to pry the false nails off instead of soaking them off, causing massive thinning of my nail plate and therefore instability of the nail and pain when using my fingertips.
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April 2024 by lucia becchetti
Best salon in Portland. They are kind, nails are always the best.
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April 2024 by Andrew M
Got a Mani and pedi here. First time getting those procedures so forgive my ignorance.
Pedicure seemed good. Manicure seemed to go a bit sideways. Not sure why there was so much bleeding. No acknowledgement of this fact besides handing me little pieces of gauze.
I'd have imagined a different approach would be taken after the first cuticle bleed, but it continued across most of my fingers.
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March 2024 by Joann M.
Came here for the first time and was not disappointed. Beverage service was great, felt like a relaxing spa on a dreary day. Will definitely return.
