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February 2024 by Glenn Neff
They are working on customer service. They need someone just to manage the cash register. Go in to grab something quick off the shelf and wait 10 minutes for a warm body.
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February 2024 by Candace Scano
I use to absolutely love going in a shopping for what we needed and still do but to only a couple locations this location on center Dr in Medford has disappointed me to the fullest in fact because of them I may not ever use O'Reilly's again. Unfortunately I am walking and or riding the city bus these days and was in the area so I stopped in to get a couple things for my husbands truck however because I am walking or riding the bus I have to carry a backpack with me and with that being said the folk here told that well basically I could put my stuff outside or I could leave because it is COMPANY policy that there are to be no large bags they insinuated that I was going to steal or was stealing and that is not ok I did nothing wrong for them to treat me that way especially with as much money as I spend there and then to be treated that way is completely unexpectedly, I mean just this location alone I spend almost 600.00 at Christmas time and well I will not being do that again I would rather my money go to some place like autozone and I hate them and if you need to go in to this horrible place try a different location if you if you can't then I warn you now don't take any kind of large bag, purse, backpack etc.... you just might get kicked out or accused of stealing.
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January 2024 by Joe Grober
They had everything I needed, one stop.Always do.
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January 2024 by Suzy Hutto Sweet
Waren is awesome. I highly recommend.
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January 2024 by Misty Vanover
Great customer service!!
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January 2024 by Sunny Gill
Awesome serviceTerry went out of his way to make sure I had right parts for my 4runner.Rest assured I will b back.
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December 2023 by Gary Aliano
Quick and easy experience
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December 2023 by Gernine Tedesco
Always helpful staff, they never make you feel stupid and there is no stupid question.
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December 2023 by Amy Culver
They're competitive with pricing and availability. Great knowledgeable associates that are helpful in finding the parts needed.
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October 2023 by Nathan BigBrother
Ralph is always quick to help me. He won't hesitate to get his hands dirty explaining/showing how to get your rig fixed.
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October 2023 by mila kunts
"Jesse The Beautiful" at O'Reillys is an absolute hero! His amazing, kind nature shone brightly as he went above and beyond to save the day. We're forever grateful for his outstanding service.
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October 2023 by Carol Oar
I am immensely grateful to Jesse for the extraordinary assistance he provided me. He went above and beyond, extending his support when I found myself in a desperate situation.
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September 2023 by Rona Tranchina
They were great seemed knowledgeable came out to my car and spent 15 minutes helping me with my problem
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September 2023 by Elias Husen
Called in and spoke with Jesse, What an amazing guy. All I was after was a drain plug for the car and he went above and beyond over the phone to get me the part number and ensure that they have one in stock. Upon arrival at the store he met me with a smile and asked if I needed any help. I told him I was after a drain plug and he rattled off the part number from the top of his head. Not only did he remember our conversation, he remembered exactly what I needed. He walked us to the exact area to look and hand picked the part off the shelf. Nobody walks you to the parts anymore, but he was happy to assist every step of the process. While checking out he was so polite and caring to my four year old daughter and this was EASILY the best parts store experience I've ever had. O'Reilly should be proud to have such a great employee working for them. With such knowledge and experience. I hope you see this Jesse. Know in your heart you made my day.
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September 2023 by Devon Backstrom-Raney
Difficult customer throwing a fit and skyler stayed calm the entire time before asking him politely to leave. If not for his 5 year old daughter the customers would've thrown him out themselves, good job skyler
