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January 2024 by R J.
I had a poor experience and spoke with the store manager, Daisy. She was rude and combative and when I told her she was being rude she said, "I AM NOT BEING RUDE!!!". Yikes! It's unfortunate that this is the attitude of the management in the store. I hope Daisy treats the staff better than she does the customers. It was very disappointing.
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November 2023 by Naomi M.
Just no, it's like any other Walmart. They walk around assuming you're stealing, then when you check out they are still following you. Not to mention if you buy something and it says its returnable, it's not. The chances are they will send you on a scavenger hunt on how to get a refund. To then only be told "mmm no maybe we don't know to be honest". Walmarts system as a whole is honestly miserable. I went to another store and had what I needed in 2 minutes. 2 MINUTES! Which is insane that Walmart try's to convince its shoppers it's acceptable to be treated like this. I still haven't heard back from Walmart doubt I ever will. Online shopping is even more annoying and harder to deal with. If you make a mistake or overpay theres a HUGE chance you will never see a solution to that.
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November 2023 by SleepyclaN Z.
I bought a electric toothbrush and the self check out clerk "thought" I was stealing and took it out of my pile of scanned items. I had spent all night looking for the toothbrush I remember scanning in putting in my bag. I had my girlfriend go in the next day and they said they assumed I was stealing. When my girlfriend got the toothbrush (That they stole from me) security rushed my girlfriend and accused her of stealing the toothbrush I had already paid for. The one that they took from me and had me looking all around my house thinking I was going crazy but no, it was them. I had wasted my time trying contact management, not only were they rude but they solved nothing!
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July 2023 by Phillip B F.
Amy the customer service manager and Michelle store associate refused to cash my money gram claiming that it is possibly stolen because they said it had 2 peoples hand writing but my wife filled it out and i signed it. We had the recipe with us but they still acted like it was stolen, and totally made me look like a thief infront of several people. The only reason I was cashing it was yesterday they refused my wife and told her they don't cash money grams. This is bullshit, i knew they did. We had to miss a funeral today because of this bullshit. Why do they make excuses to not cash these for people. It's so rude and extremely humiliating to wait in line for almost 30 minutes to get treated like a thief. This store needs new management and I will never shop here again and I will discourage all my friends and family from coming to this store. My wife just went back in to talk to the manager again and she actually called my wife a liar. Worst customer service manager she needs to be fired
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May 2023 by Dave L.
This is a really great store had a head cut and 3 people took care of me
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March 2023 by Gabriel M.
It's a Walmart. It's EXACTLY what you would expect. Low prices, beleaguered workers and customers that can occasionally be a tiny bit sketch. But I'm not gonna tell you not to go because you're go anyway. Good luck.
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February 2023 by Cheryl A.
I was in search of a specific candy for my grandson. I'd never heard of it until he mentioned it and didn't know what it looked like. There were several sections of candy in the store so I was lost. I went to customer service and Vesta (hope I spelled that right) walked me all over the store until she found what I needed. Way above and beyond the kind of service I expected. She is a keeper!!!
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July 2022 by Taryn F.
I came in to get a sleeping bag and a very kind gentleman unlocked the thing for me and brought it to the self checkout, I finished my shopping and came back to the self checkout to get it. I was front in line and there was one open self checkout so I asked the guy working if my sleeping bag was back there, and he very rudely told me that I had to wait in line even though I was front in line?? Turns out the lady behind me helped herself to the open self checkout while I was trying to get the sleeping bag. I get that there's a lot of whackos coming in to Walmart and I get having your patience run thin but I was so kind when I asked and I don't understand why he had to be that snotty and rude in reply. My first time crying in my local Walmart so thank you John!
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January 2022 by Cole B.
Went in to this Walmart to order a pair of glasses and the manager of the vision center helped me. She was rude from start to finish and at one point when I was confused on if insurance might help cover some costs or not. She proceeds to slam the mouse down and say " you didn't say anything about insurance" I paid for my one set but overall a terrible experience.
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August 2021 by Jack B.
With the addition of MORE self checkouts, I would bump this Walmart from a one to a three. Especially paired with Walmart+ where you can just scan things as you shop and pay via the app. Walmart is fine for what it is but the people working here are the issue. I can't stand interacting with any Walmart Employee. The self checkout voice has more personality than all these workers put together.
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August 2021 by Joe G.
Went to print some photos off and some employee named Nan rudely tells me to take my phone from the chord of the photo kiosk. So I move over to the kiosk next to me and she shouts at me that I wasn't aloud to charge my phone on the kiosk. I say I'm not charging my phone Im making prints here. she then proceeds to grab my property (my phone) and aggressively tear it from the chord. By this time I was in so much shock over what I was happening I didn't pay attention to what she was shouting at me. I just walked away to talk to a manager who says hed look into it.. sure.. In all my years of living this was the most miserable display of customer service I have ever seen.
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August 2021 by Julia K.
NIGHTMARE is the word that comes to mind after this experience.If I could give negative stars, I would. My advise? NEVER order pickup at this location. Upon arriving for my order, I was told it would be another hour for my order (this was at 4:45). I asked why, because I had placed my order 5 hours prior and could very well do my own shopping in that amount of time. Not to mention that I neither had the time nor the gas to wait that long in 109 degree heat. When I tried to talk to someone, I was told that there's nothing they could do because they're short staffed. When my order finally was ready, it was 6:30 and I received about half of what I ordered (ice cream already melted), half of someone else's order and a bunch of substitutes that I didn't get to review or approve of because they marked my order as "ready" when I first got there and checked in. This was by far the worst experience I've EVER had with walmart. Thank God for Winco! If I might as well do my own shopping, that's who has my business after today.
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August 2021 by Justin D.
This place needs more Happy employees. It's not a place I enjoy going. It was really dirty. I will say the only reason you get 2 stars is the gentleman at the entrance by the sanitize station.
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August 2021 by Brian B.
Drove 2 hours to buy some trading cards but they don't have the key for it. They seem to treat hobbyist like we have some leprosy because while they we're explaining the situation they are walking away.
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August 2021 by Maggie H.
I shop at Walmart because of the prices. Since they decided we could all act as cashiers I only go there to buy the items I know are cheaper. I hate being an unpaid cashier at Walmart. I loathe every moment of it. I don't like scanning groceries, loading bags and ringing up my own purchases. I didn't spent the last fifteen years as a mental health professional to retire and become a cashier at Wally World. I am old and it is not a pleasant task. If this is what the future holds, I will order online and pickup at the store. There is also the obstacle course created by the endless stacks of pallets of merchandise sitting everywhere in the store. I guess the former cashiers aren't that good at stocking? Add to that, they are putting everything under lock and key. Sandpaper. Batteries. Back in Automotive and Building Supplies there is one guy working and many of the items are locked up. He has to sprint from one aisle to the next to unlock the doors and let you grab a five dollar pack of sandpaper. I know they have a problem with shoplifting but really?? Every time I walk in the door I find another reason not to go back. But the prices are cheaper. Yet, the people who work there are wonderful and I have nothing but praise for them.
