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October 2024 by Barbara Johnston
Professional and pleasant and most importantly got the job done for a reasonable price in a reasonable time.
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July 2024 by Shelly Grogan
I had problems with my washer so I called Nielsen Appliance. They were able to schedule an appointment within the week. When the repairman came out, the washer worked perfectly, so he ran some tests and found a part that was going out and replaced it. He was very friendly and efficient. I've bought three major appliances from Nielsen in the past, and I've always received excellent service. I highly recommend it.
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May 2024 by Chance Vanderhoof
The service technician Erik helped me resolve my fridge issue, he came right on time, was very professional and knowledgeable. If I have troubles in the future I will ask for him by name. 6/5 stars
*Update*
Erik was actually the owner not a service technician
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May 2024 by Jerome S
Still love yall even though you blocked off the parking lot.
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April 2024 by Diane Behling
You expect to overpay at Nielsen because of their reputation for service and integrity. This year I bought a microwave that was installed promptly but turned out to be almost 3 1/2 years old. Where's the integrity in that?
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April 2023 by Cindy Montgomery
Love Nielsen appliance.
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December 2022 by Rosemary “Rose” Collom
They have great customer service they will tell you if they have what you want
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October 2022 by Mercy Whittaker
The technicians at Nielsen Appliance are extremely helpful and knowledgeable on repairs. Much quicker service than places in Eugene, and they have good stock if a repair won’t do the trick and it is time to replace.
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October 2022 by Brittany Weston
Bought a brand new fridge. 2.5 months later the fridge is completely broken and they are unable to help. Buyer beware.
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July 2022 by Lucinda Detrick
Good prices..Always very helpful and friendly.
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May 2022 by James Roberts
Hometown SERVICE ; I had Washer Troubles, I was Walked thru the how to ? ( I needed to fix the Issue myself .... & in a Friendly manner , I was shown affordable Options. Just in Case ??Wonderful Service ?Photo is my washer partially Disassembled ; Reason , " Water Leak ? ?? . "
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May 2022 by Grant Reiber
Great service, really knowledgeable about their appliances and competitive on price.
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April 2022 by Karen S.
We were in need of a new washer and dryer and decided to start at Nielsen Appliance before hitting the chain stores in Eugene. We are so happy with the service we received there. The set may have cost a tad bit more than the big chain stores, but it was worth it. Nielsen delivered and installed the new set and took away the old set. Very happy with the appliances and services.
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February 2022 by Tawna Righter
Friendly, helpful folks. Will continue to do business with them!
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January 2022 by Pete S.
Recently bought a Frigidaire dishwasher at Nielson Appliance. Don Nielson has a great business and sells top brand products. Salesman Chris was also very helpful and knowledgeable. Great family business. You can't go wrong! Thanks, Don!
