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March 2024 by Christine Pierce
H&R was a great experience. Our tax payer was patient, personable, and helped us get a great return.
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February 2024 by Don Ace
Quick and easy
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June 2023 by Sheila Anders
The last two years they made errors. Last year they transposed my husband's ss# which caused major issues. This year they forgot to file our return. If I hadn't discovered this who knows what would have happened. As it was they were a month delayed
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April 2023 by Thomas Janeway
Returning client, 15 years, for a reason. Worry free prep. Solid knowledge of everchanging rules. Confidence. Professionalism. Timely.
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April 2023 by Julie Sullivan
They're are very friendly and the gentleman who answers the phone is absolutely sweet. I don't remember the lady's name that did our taxes for us did a great job with the explanation of everything.
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March 2023 by Nic
It was almost $300 to have my taxes done - and it was only a 30 minute appointment with a fairly simple return. I almost fell over. I did NOT feel confident that they were prepared correctly, and in fact, my return was well below what I had anticipated. I understand taxes are different for 2023, but this was a MAJOR difference. The tax preparer was recently hired and struggling to learn the new software. This is no fault of their own; I am assuming training was minimal. But it did not leave me feeling confident my taxes were done correctly. Between the outlandish price to have my taxes prepared and the miniscule return, I only walked away with $86. For $300, I will pay a private CPA who is more knowledgeable and experienced, who I can feel confident in and trust. This is the first time I've paid someone to do my taxes (I used online tax servics in the past) and I'm terribly disappointed. I will not be coming back.
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March 2023 by Randy Stiles
I had a complicated tax return - multiple states - part year residency and I had to find an error in my return and bring it to H&R Blocks attention to get it fixed.
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May 2022 by Robie Porter
I'll give a better rating if my taxes ever come in, despite the long wait the service was excellent
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May 2022 by andrea eaves
I have used H&R block for more than 10 years to do my taxes and I have never had a problem until this year. We dropped off our taxes to be done like we did the year before, and were told they would be done the following week. I called after two weeks and a woman, at my local office in Grants Pass, Oregon, named Vickie, answered and she could not give me any update on our taxes and whether they had even been started or not and was extremely rude on the phone. I have never had that happen at this office before. She called to ask me questions while doing our taxes because she had several things wrong. Today my husband went in the office to sign and make sure everything was correct and she clearly didn't know how to use the system and deleted our taxes and had to restart them while he was there to sign. I am extremely disappointed in our service this time. We pay almost $400 for our taxes to be done and this is not acceptable.
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April 2022 by K LONGHORNS
Everyone in the office is amazing. From start to finish, excellent service.
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March 2022 by Kenny Letizia
Everyone in the office is amazing. From start to finish, excellent service.
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March 2022 by Michah Newton
Very helpful and friendly and full of advice and answered all of my questions
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March 2022 by Raymond Mchorney
It was fast and she was amazing with her customer service
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February 2022 by Miranda Kreun
I was very nervous that I couldn't file my taxes from not being employed during 2021 due to various reasons. I have three kiddos and just moved to Oregon, Miss Ellenor was very very very helpful and understanding of my situation. Definitely will keep filing my taxes with HnR block. You guys never disappoint me!
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June 2021 by Alise Nikitenko
I had an appointment, but they refused to give me a tax consultation, saying that they only do tax prep right now. We could have used that appointment time to do a quick tax consult, but no. All I needed was just a few answers about how to calculate something. It would have taken maybe a half an hour maximum.