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January 2024 by Sunny D.
It is Costco! Who wouldn't recommend Costco? Judging from the crowds, no one! The lines are long, but evidently worth the wait!
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December 2023 by Martha Y.
Great service, friendly staff, great pharmacy & optical departments. Prices and selection are really good.
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November 2023 by Kameren H.
Been coming to costco to eat at the food court for YEARS and they never required a costco card. I dont have one right now as I haven't had the money to renew it. I try to go in to get lunch like I always have and they didn't let me in, saying they have always required the card, when that definitely isn't the case. I ended up wasting my whole lunch break. Had they had said go ahead and get it, but now you know for next time that would have been different but flat out saying no to something that has always been available isn't great service.
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September 2023 by Keith Robinson
By far the worst Costco food court I've ever been to. They are extremely slow, and if you order from the kiosk, you can't just walk up and get your food like at other Costco food courts. You have to stand with a bunch of other customers and wait for your number to be called. They also short change you on ice cream, giving you far less than other Costcos.
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July 2023 by Mikey H.
I am staying in Medford for a couple of weeks for school, so of course, I needed to come here for supplies! LOL! They have exactly what I need to survive...chicken and croissants! Ok, I also got some baby mixed greens, blueberries, apples and baby carrots. The store layout is good, the staff pretty friendly. I read they're cracking down on self-service and checking IDs. The people who try to skirt the system really screw it up for the rest of us. If you don't like it, just go to the checkout. This location is pretty solid! I do like that they have the cafe inside!
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June 2023 by Cha Z.
Was happy to see selfcheck, especially when you have only one or two items, But the staff they have working that area is terrible!!!! Absolutely rude, yanked my husband card out of his hand like he didn't know what he was doing and made a sarcastic comment. Was hoping this was a one time thing since we have never had this kind of experience here and maybe she was having a bad day. Nope, go in again and they are checking cards, no big deal, it's my card. While checking out the employee comes up and asks if someone checked my card, I said yes. She then proceeds to go on a rant about people using other peoples cards and I say well this my card. She looks at me and goes you won't be able to use it next time and stomps off, I was so confused???
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June 2023 by Diana W.
Brad in the car service department, in Medford, Oregon, the best experience I've ever had.
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May 2023 by Julie B.
This is the best costco I've been too. I've lived in several different states and this one by far is the nicest, cleanest, well stocked, has the friendliness employees I've ever seen. Well done OR!
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May 2023 by Craig C.
It's Costco. What more needs to be said? Store is well stocked, service is as expected and your membership comes with all the bells and whistles Let's go shoppers!
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April 2023 by Ray F.
I went to Costco to fuel up my pick-up, it was approximately 9:30 in the morning business was light only had to wait a few minutes to pull up to the pump( since it's Oregon they have to fuel vehicle) the guy comes up and I give him my card an request it to be filled with regular, he runs the card and gives it back to me and , I thought he started the pump, a few minutes later he pulls the nozzle out of the truck indicating it was full and did I want a receipt and I replied no, I started my truck, mind you this is a 1997 ford f150 so the gas gauge is slow, I drove off thinking that it was sure taking the gauge a long time to register, drove from eagle point to so. Medford still had not moved , stopped at another gas station and asked for it to be filled thinking it would take about a gallon of fuel, it took 12 gallons, the guy at Costco never turned on the fuel to fill my truck, the people there are total AH, this is not first time I've had issues but it will be last.,I do know quite a few people that won't go there .
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April 2023 by Kindra T.
My daughter came from out of town and we were so excited to go to Costco I paid for her food and sweaters it came to 129.00 for my daughters order that did not have alcohol in it!!!!!and was refused service to buy two bottles of wine with my 300,00 dollar order. I'm 57 and have the membership. my daughter did not even put my wine on the belt and employee refused to sale me the wine because my daughter did not have her ID. I said the wine is mine and paid for both orders. the sales rep checked with the manager and said I could not buy it! I feel like this was discrimination. my daughter never touched the wine or stepped in front of the register to pay, in fact her order was first without alcohol. I was denied buying wine because my daughter is with me? the cashier argued with me and I said over and over this is my order. my daughter offered to show them her passport on her phone and they still denied me at the register paying! called manager when I got home and he said he would investigate it. heartbroken!
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April 2023 by Ashley W.
My husband and I go to Costco twice a year for our mega purchase of bathroom tissue, kleenex, and paper towels. It's a BIG box store and just doesn't sell things we need. The folks who work at Costco are wonderful. They have plenty of parking even though they have LOTS of customers.
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February 2023 by Paul Kim
The food was so delicious. The pizza I had yummy because of the taste with ingredients, which impressed me. Would recommend going there because it was good.
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January 2023 by Jeanie S.
I have NO rating (had to select 1 star before it would let me post) for Central Point OR Costco a for sure thumbs down for Customer Service so very disappointed in how they treated us as members for 22 years!! Would not honor the process an employee told me to do when signing up for DirecTV!!! They denied giving us a $200.00 Costco Shop Card!! After many phone calls, emails and insinuations that I was not being truthful!! Don't expect them to honor their word if they give you "directions" on a process
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December 2022 by Kaelynn W.
I shop at Costco weekly. Usually, I love Costco. My last two trips to the pharmacy have been less than pleasant and always seems to be the same snaky rude pharmacist. The rest of the staff are kind and helpful.
