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April 2024 by Maggie W.
Two Albertsons employees at the Central Point store are in desperate need of training in customer service. I rarely shop at this store and have No intention of doing so again. Instead of attempting to fix a problem, the cashier tried to cover up her mistake by accusing and berating me. A "customer service" employee, Shane, further aggravated the situation by openly humiliating and degrading me, loudly, in front of everyone in the checkout area. The manager did speak with me (after I called the corporate office office to file a complaint). But he never apologized for the treatment I received from his employees. Albertsons and Safeway are owned by the same company. I have always been treated very well by the employees at Safeway on Crater Lake Hwy and highly recommend that store. It's sad that the employees at Albertsons in Central Point don't have the same regard for their customers.
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March 2024 by Juniper C.
I biked here. when I sat down, I was told " you can't sit there, these chairs are for sale" ain't that some tacky business!
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December 2023 by Joyce H.
staff are wonderful. just get rid of click it!!! also the floral department is fantastic!!!! the flowers are fresh & beautifully arranged!!! it is a very clean and spectacular looking area just walking by feels like you are in a garden! kudos girls!!!!
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November 2023 by Angel B.
six package of hot and spicy Nissin bowl noodle the price it was $6.99. I grab it to go to the Self check it out (there was no another cashier open )I tried a couple of different time The scanning was not correct, does not working I ask her for help the worker (she looks like a pregnant sitting there ) tell me the noodles supposed to be scanned individually, a coupon will showing after you paid . and I did . we i sit in the car look at the receipt that was charged $11.94. I don't like that . so I have to walk to the aisle took a picture to show her. they walk out to my car to grab this noodles back to where I paid . she got to go over there to check, $6.99 just like what the picture I took. For all the in and out walk, and her lacking of a motivation for helping . I don't know why she work in there if she's not willing to help customer when they need at first time. there is no apologize from her and she don't let me finished my talk. and Excuse herself she need to go help another customer. Isn't there a first-come, first-served basis for services? she think everything is funny. That really piss me off.
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October 2023 by Ronald R.
Deli.... There not on the ball with frying chicken..... they always wait to long to cook more...... and when there's a sale ..they can't keep up....... Please have them start another batch earlier than after the first batch to keep up with the people
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May 2023 by Richard R.
Always sold out of their sales half-way through the sale. This butcher is horrible at ordering.
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July 2022 by Liz Martinez Conner
Using the app. and clipping deals and rewards Today I got $82 in groceries for $36. I am on a $300 budget Albertsons is cheapest if you shop smart.
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June 2022 by William A.
Quickly loosing my willingness to shop this store. We had an Albertson's near our California home which was well run. Not the case with this one. About half the time their rewards app makes an error then you have to stand around the customer service counter until someone shows up to fix your purchase, usually in the form of a cash refund and usually they are polite and friendly. This morning just before 8am I checked out and although the app worked fine the young clerk rung up one item twice. I caught it just as I left the line and when she saw me return she asked what the problem was. I told her and she instructed me that I would have to go thru the line again, instead of helping me at the head of the counter. She also said there was no one else available and she had a bit of a tude when resolving my issue. Wish there were other major supermarkets in the area.
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January 2022 by Maggie M.
This is the worst ran albertson we have ever gone to. The staff is so rude, they get their pricing wrong all the time. This albertson should just give it up and sell the building to someone who wants to open a roller rink. They have been through several managers and still it is nothing if not completly incompatant. The Pharmacy is the worst in the whole USA , The line is always at least 10 people deep and they also have a mis managed dept. Life is too short to shop at this store. They act like they are doing you a favor just doing their job, a job that they are poorly trained to do anyway. The attitude of the manager is the reason , the fish rots from the head ! Do yourself a favor and find a differant place to shop ! This Albertsons is the worst !
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July 2021 by Nancy D.
just nowNEW I went in , in the morning to do my shopping. There was an obviously new checker. Very nice I am a regular customer, I purchased an item that was on sale for $2.47 so I got two. Regular price $5.99 I would not purchased if not on sale because your store brand in always lower priced. I told the checker I had beer under my cart for her to scan. She was very slow because of being new I'm sure. I reminded her again about the beer and moved the cart around to the end to make it easer for her. She still forgot and was about to ring me out when I stoped her and had her ring up the beer. When I got home I went over my receipt because it didn't seem right. There were a couple of things rung up wrong and I was not given the sale price for the two items. When I went back to the store to show them I was met by a very rude person manager I assume ,asking what I needed in a voice rude and loud enough for the whole store to hear and made me feel like someone just trying to get money back. If that's how I was I could have walked out of the store with $28 worth of beer. She was very rude with a very loud voice. I have been shopping at the store 2 to 3 times a week for the last six years and I am now too embarrassed to go back !
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March 2021 by Virat Sharma
Great customer service +18O56O854O6 NO NONSENSE and GREAT ASSISTANCE!!!
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September 2020 by Destiny Love
the location was great, and staff was alert and friendly.
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July 2020 by Tristie Yokoi OBrien
Today- they allow no masked people inside central point store I just left . It’s a state ruling masks required yet even the manager I spoke to says it’s ok. They don’t have to be masked.
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June 2020 by Kate H.
I come to this location around every other day- sometimes even daily. Everyone that works at this location are absolutely amazing. Including the pharmacists , the butcher, the deli department., bakery and last but not least- the cashiers. My favorite being Rose. I am a stay at home mom and don't talk to too many people during the day that aren't my son. What would be a chore to most people- I actually look forward to. I always leave Albertsons in a better mood than I was when I went in
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April 2020 by Casey McKenna
Was grateful for the cleaning of carts and the help I got inside even by the high up to find an empty spray bottle but watched and elderly woman get refused to be helped bagging her groceries with her own bags.... no signs no state warnings no nothing and the store say they would bag them but charge her for store bags..... and she was struggling to bag her things before any news or warnings about personal bags. It was rude and wrong. The store made an elderly woman bag her own grocery’s but still didn’t have mandatory masks or gloves on workers.... yeah really classy and worried about workers and customers. Let me touch the groceries the customer has touched with no gloves or mask but I can’t touch the bag the customer brought..... makes sense.
