“I cannot thank Derrick at Ability Center enough! He truly went above and beyond to find us the perfect fit for our family’s needs. We ran into funding issues and Derrick worked well above his scope of expectations to made sure we secured funding and found the perfect car. Thank you, Derrick and Carrie!”
“Outstanding service indeed....Courtesy plus given to my better half,Carla Amaya here in Wilsonville, Oregon........We will bring our business to you folks always !!!!”
“Though I have no experience with other rental agencies, I can say pretty surely these guys are the best. The cheapest rates I could find, friendly and accommodating staff at the Canby location. They did not have the car I paid for so they upgraded me for free so I would have something to drive when I needed it (and I desperately needed one at that time!). When I ended up needing the vehicle longer they extended my rental at those same rates, and the most impressively, when I incurred a parking ticket in said rental they paid it! I mean, if this is all standard practice for this company, kudos to them for putting customers first at all times!”
“First, I must point out that I rarely review businesses online, preferring to voice any issues I may have to the business management directly, however sometimes an online post is both warranted and appropriate. That said, I rented a box truck from the Enterprise location in Tualatin, OR expecting to move some business product between two locations over the following 4-day period. Preferring to do as much as possible online I used the enterprise online ap to reserve the truck. This was beyond a doubt the most user-friendly online rental process I have ever used - and I rent vehicles close-to a dozen times each year. The online process was so seamless and streamlined that, even though I had received a confirmation email I simply had to follow-up with a phone call, believing I must have done something incorrect. Speaking with the Assistant Manager, e.g., Heather - I discovered that I had in fact done everything correctly, and to take this one step further, Heather even confirmed the truck size I needed, time of pick-up and return time - just to put my mind at ease, but that in itself isn't the reason for my review, which is actually what followed 1 day after my rental began. I unexpectedly had to drive twice the distance which was to Camarillo CA, 1000 miles from my starting point, wherein upon having the truck loaded with my business product I discovered the outside sidewall of one of the two dual rear wheels was completely blown out. Having had an entirely uneventful 1000 mile drive I was at a loss as to how this had occurred, and very concerned as to whether on a Friday evening at 4:00 PM, there would be a remedy that would have me back on the road for my 16-hour return. I immediately phoned Enterprise in Tualatin, OR and my call was answered by the assistant manager (Heather) again. Long story short - she got all relevant information regarding my exact location and the tire issue before bringing in the Manager of the Tualatin Enterprise location, i.e., Jason, and between the two of them had me back on the road within 2-hours. While this may seem like an easy process, when you factor in (1) this was a Friday evening, (2) the truck was not able to be driven to a location, especially before closing on a Friday evening, and (3) the necessity of finding the correct tire size, this was a case where time certainly was of the essence. Nevertheless, calls & arrangements were made, entirely without my having to lend a hand, even though I would have been glad to assist. Better yet, I was kept appraised of what was happening and who would be arriving and when - the whole step of the way. This was service! Exceptional service, and as a businessman myself I have to give credit to just how professional and empathetic both Jason and Heather were in handling my emergency in a manner that truly put their customer service skills to the test. A Big Thank You to Enterprise Tualatin - Management (Jason & Heather)!”
“Polite and professional people who went the extra mile to help make an unexpected emergency a lot less stressful. The vehicle was in excellent condition with very good gas mileage.
They also worked through an odd billing situation that saved me a few dollars.
It was nice to have one less thing to worry about.”
“I dropped off my Truck to get serviced while I was on a two week cruise. . The owner gave me a ride home. That's great customer service. Then when I got home and came to pick my tuck, the bill was less than I was expecting... very happy. and thanks Alex for getting everything done...”
“This is the second car we have bought from Hubbard Chevrolet! Tracey took care of us each time and has been so great! We have two young children and they were so accommodating each time and took care of our whole family during the process!”