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May 2024 by Chantel Pruitt
My go to place for auto repairs. They treat me right each and every time.
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March 2024 by Angeline Robertson
Honest, pleasant and knowledgeable. Carla is great as is her dad. I trust them to take care of my vehicle.
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November 2023 by C G
Use them at your own risk! I had an appointment yesterday to have my car worked on. I showed up at 9am, the door’s locked but the OPEN sign is out. I banged on the door, nothing. I called, no answer. I could hear people inside. Called again, no answer. Door still locked. It was supposed to be a 4 hour service but I guess they don’t need the business.
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July 2023 by Nicholas Simrin
Great little shop. I have used them 4 times and they are always cheaper and do great work. This is the only place I go. Support small business and great husband and wife team.
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June 2023 by Scott Sutherlin
What a fantastic crew and gotMe ready for the heat
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May 2023 by Nicki Denman
Sanchez auto was able to get our car in same day. They were able to quickly evaluate & fix the problem. Carla was polite, professional, and down-to-earth with all interactions. They even found some discounts so it was less than initial quote. They warranty my parts & service for 1 year, too, even if we are no longer in Albany! Very impressed.
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February 2023 by Ron Henson
They are very knowledgeable and very nice.i will use them again
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January 2023 by Timothy Walters
Always great service at a reasonable price. I have never had a bad experience, and they are as fast as they can be at getting my vehicle fixed every time.
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September 2022 by W Vdg
Great, honest mechanic! Highly recommended!
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September 2022 by Elizabeth Marshall
I took my car to have the air conditioning fixed before a long road trip. They had the car for two days and when I got it back I discovered the a/c still didn’t work. I tried calling to get it back in before trip and got voicemail, drove by during business hours and they were closed. We left for our trip and drove 38 hrs without a/c in the summer heat. I called when we got back and only get their voicemail. I can’t get them to return calls or get in to get the air fixed.
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May 2022 by Erin E.
My father liked the owner a lot & bought a truck, he wanted to this place. That was a mistake. I have never had such a wonderful beginning lead into such a disastrous ending. The truck was purchased used-from some kids who did lord knows what to it, promising that "nothing was wrong with it" (That was a huge lie.) The next day, the battery had died, AAA came out to jump it, noticing issues which we told Mr. Sanchez Automotive about. They made a fair quote, dad agreed, & they had the truck almost two weeks. (Maybe a bit more.) So far, we're out the money for the truck, have yet to drive it a day, & its racking up more costs at this point. I was right there when my father showed them the problematic issues. In addition to the initial concerns we had, we were also worried about the fact that many bolts and screws were missing from the front end of the truck, esp the grill area. They took note of that. The A.C. didn't work, the windshield wipers only worked on "high" the passenger-side door frame/arm rest had been pulled off, put back on and again, none of this was disclosed otherwise the truck wouldnt have been bought. The main issue was the battery tray; part of it was missing/broken/sharp & very close to rupturing the battery which sat on it, a major concern. There was a source draining battery constantly, causing it to die when not in use-all due to these boys & their "professional" work. Other minor issues included The bed of the truck which wouldnt come down. We also wanted them to check for major issues, b/c a long haul will be done w/it soon. They said they found no issues. Supposedly, the owner "LOVED" the truck. The allignment was fine, he fixed the a.c. by replacing a hose-instead of re-attaching the door part we had given to them, they got a used one, of a totally DIFFERENT COLOR & attached it to the passenger side. I didnt notice everything all at once, I know nothing about cars. Right when the truck was picked up, we had a family emergency & the only person who knew vehicles was gone for a few weeks. I was the one who drove the truck home. On the way home, I noticed I had to press the brake pedal ALL the way down, even then, it had trouble stopping. I had to drive a 20 min drive back to my dads place-a lot of which was on the freeway, with almost no brakes-very scary. I didnt know if it was just me, or if something was really wrong. I noticed the gear shifter, which was FINE before, said I was in 2 gear when I was in D-and when i was parked, it said I was in low gear 1. This led to the truck stalling, or worse, not being in park all the way & then not starting the next time it was driven. I called them right away, about the brakes. When I told the main owner about the brakes issue, he came to my home. That's the only credit I give him b/c everything else is just simply insane. What I didnt know, what he SHOULD HAVE KNOWN & still didnt, was that he HAD FORGOTTEN TO PUT MY BRAKE CAP BACK ON SO I WAS DRIVING WITH NO BRAKES. (I had to buy another, still not knowing he had it. 2 weeks later, dad called me to say Sanchez automotive has the TITLE TO THE TRUCK which they removed from the glove box! WHY??!!! They also had the cap to the brakes! ARE YOU KIDDING ME? ) When he came to my home, he still hadnt realized that he had the cap, so he flooded the brakes so pressure would be there & it could be drivable, then left. (When all he had to do was remember to put the cap back on in the first place.) I noticed the brakes still were not right. I called back, Carla began having a massive attitude w/me. I noticed my drivers side door, all messed up, the buttons busted, the mirror adjuster was now popped UP and wouldnt not stay down, & it was also almost coming off, the way the passenger side looked when I brought it in. So they fixed one, then broke the other. The gear shifter, they refused to take ownership for having done it. It wasn't like that before. Otherwise we would have asked them to fix it. And the worst part is,
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May 2022 by Paco N.
Daniel is very professional and a great person to work with. He was able to help me out with a job that toyota couldn't. They sent me to him because they would've replaced the whole valve body opposed to the $100 parts on the valve body. The vehicle was an imported vehicle as well. Definitely recommend this place. Quick turn around and affordable. Great work.
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April 2022 by Kenneth OBerg
Good place to take your car in to get it fixed.
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January 2022 by Nick Price
The plate under my Honda was bent from the snow. Had me in and out in ten or so minutes.Super nice, honest people. Will be back!
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January 2022 by Phillip Gerstner
After calling around to several shops, Sanchez auto was able to get me in within a couple of days. Daniel and his crew were very friendly and were honest about what needed to be done. He was also able to locate an affordable CD player to install in my truck. I would highly recommend sanchez auto!Services: Battery
